iPhone X Strange box on screen

[tmt]

Hi everyone,
Has anyone had this issue with a box that has a handle?
It can be moved around the screen but I cannot get rid of it other than rebooting the phone.
Is it some kinda bug?
TIA/J

[URL=http://s724.photobucket.com/user/giulia67/media/iPhone_film/IMG_0188.png.html][/URL]

[URL=http://s724.photobucket.com/user/giulia67/media/iPhone_film/IMG_0189.png.html][/URL]

 

[noobinator]

I’d check accessibility options.

 

[tmt]

I can't recall doing anything there. Or do you mean its something default?

 

[noobinator]

Could be a glitch or something you turned on on accident. Just browse the settings for anything weird that might be on.

 

[C DM]

I can't recall doing anything there. Or do you mean its something default?

Check settings related to zoom there and disable those. Also check on accessibility shortcut.

 

[Aussi3]

Yeah looks like you have something to do with accessibility and zoom on

 

[Chrisnofear]

Hi everyone,
Has anyone had this issue with a box that has a handle?
It can be moved around the screen but I cannot get rid of it other than rebooting the phone.
Is it some kinda bug?
TIA/J

Double tap with 3 fingers within the box and it will disappear!

 

[TechNismo]

Setting>General>Accessibility>Zoom>Turn it OFF

 

[Ralfi]

Just call Apple support. They should know what it is before you're able to find anything in the settings...

 

[TechNismo]

Just call Apple support. They should know what it is before you're able to find anything in the settings...

That would be an absolute waste of time for such a small issue.

 

[Ralfi]

That would be an absolute waste of time for such a small issue.

I'm not seeing much evidence that It's a zoom feature.

After a day of that box on my screen & not knowing how to get rid of it, it'll become a big issue for me.

Apple's excellent & fast support process will make it a breeze to work out if it's a setting or bug, should the OP not have any luck.

 

[C DM]

I'm not seeing much evidence that It's a zoom feature.

After a day of that box on my screen & not knowing how to get rid of it, it'll become a big issue for me.

Apple's excellent & fast support process will make it a breeze to work out if it's a setting or bug, should the OP not have any luck.

It's something that is known and has been discussed before, like at https://forums.macrumors.com/threads/box-appears-on-iphone-x-screen.2089570/

 

[Shark5150]

It's something that is known and has been discussed before, like at https://forums.macrumors.com/threads/box-appears-on-iphone-x-screen.2089570/

Yes the fix is right in the thread. OP hasn't responded yet.

 

[Chrisnofear]

Yes the fix is right in the thread. OP hasn't responded yet.

[doublepost=1516589944][/doublepost]Again, easy fix...3 finger double tap. Done.

 

[Ralfi]

[doublepost=1516589944][/doublepost]Again, easy fix...3 finger double tap. Done.

Thought that was a sarcastic response.

Nothing in the box was zoomed which threw me.

 

[tmt]

Yeah, thanks everyone for your help!
Firstly I apparently suck nowadays at searching
I had the zoom on in Accessibility, but as you see in my pics there is no zooming. So that threw me off as well.
But I´ve tried it now and it works well with the double tap. Now I don´t need to shut the phone off at least
Also, as I live in Sweden, I was sleeping safe and sound

This forum rules!/J

 

[Aussi3]

Glad you got your problem fixed

 

[eric3312]

Is that “Zoom” magnifying glass enabled by default for other people as well? I’ve never even gone into accessibility settings to mess with any of those settings and the phone was set up as a new iPhone.

By enabled I mean turned on in settings like below:

 

[tmt]

It must her been default on my phone at least as I've never been into those settings at all.