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Studio Display flashing/glitching issue
- Thread starter walterpaisley
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I LOVE that display. If we could get something like that with modern tech. That would be a beauty. The design on that display still holds up!
Yeah it was a beauty. I like my Dell ultra wide better; but mostly because I can use 1 set of keys/mouse across 2 computers with it.
Yes I know, I had the MiniDP Apple one, but my sister has it now, I have no use for it at the moment.
Well, I first watched your video, and thought, OK at least I'm not seeing this, after 3 days of usage. Not one hour later, I got the stuck/looping audio bug, and I had to pull out the TB cable from my 2021 16" MBP to get it to stop (unresponsive to keyboard/mouse, which were connected to the ASD).I went into the apple store today and brought my thunderbolt cable. They said they don’t have any parts in and don’t know when they would. So even if you wanted to return the entire display. You won’t get a replacement for months. Kinda ridiculous you think they would have replacement cables for just these situations. They put me on a wait list for parts
I made a video of my experience with the display and its flickering at 4:18
Apple Studio Display Unboxing + Review
I guess the positive is that it seems this isn't an issue with the display itself, and seems to be specific to faulty TB cables being provided with the ASD. I mean, what the heck, what kind of QC issues allowed all these bad cables to sneak through, but at least it's relatively easier to solve. It's a shame since the cable it comes with feels really premium!
I found the included cable a little short for my application, so I ordered the new longer TB4 cable from Apple, and it arrived today. Replaced the included cable with the longer one, and moved the original one to “usb-c” cable status for my external drive. ?
Tim
Tim
These cables are terrible, I had to replace my thunderbolt cable that came with the display :c
I have that flashing too
I have that flashing too
I hope the cable is really faulty. I can't even imagine how such high price tag product could be faulty in its design.
I replaced the TB cable that came with the ASD with an Anker TB4 cable. But, I still get the occasional glitch that causes the ASD to freeze up. Since my ethernet and keyboard/mouse are connected via USB-C ports on the ASD, I actually lose the ability to use my input controls, as well as losing network connectivity, during a glitch.
I have to unplug and re-plug in the TB cable from my 16" 2021 MBP to get it sorted.
Happens, at most, once per day?
Super annoying, and hopefully will be resolved in a future software update.
Note: this issue still occurs, even after I hard reboot (power cycle) the ASD.
UPDATE: Not less than 30 mins after posting this, I had another glitch. It's like my ASD knows I'm talking **** about it. Specifically, the display output is fine - no freezing there. However, all of my devices connected via the ASD's USB-C ports become unresponsive. My keyboard, mouse, and ethernet connection, are all connected via the ASD, and I lose control of all of them. The display output is fine, because I can use my MBP's trackpad to continue to interact and confirm that the display output is continuing to work as intended. So perhaps there's some flakiness with the USB-C ports on the ASD? Maybe the Anker cable did help make the TB port more stable. I might re-route my USB-C connections from the ASD to go directly to the MBP for now for more stability...
I have to unplug and re-plug in the TB cable from my 16" 2021 MBP to get it sorted.
Happens, at most, once per day?
Super annoying, and hopefully will be resolved in a future software update.
Note: this issue still occurs, even after I hard reboot (power cycle) the ASD.
UPDATE: Not less than 30 mins after posting this, I had another glitch. It's like my ASD knows I'm talking **** about it. Specifically, the display output is fine - no freezing there. However, all of my devices connected via the ASD's USB-C ports become unresponsive. My keyboard, mouse, and ethernet connection, are all connected via the ASD, and I lose control of all of them. The display output is fine, because I can use my MBP's trackpad to continue to interact and confirm that the display output is continuing to work as intended. So perhaps there's some flakiness with the USB-C ports on the ASD? Maybe the Anker cable did help make the TB port more stable. I might re-route my USB-C connections from the ASD to go directly to the MBP for now for more stability...
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I managed to get a replacement a lot faster than expected, and so far, it’s smooth sailing. I’m using the included TB4 cable.
found this thread, sorry for bumping...but curious if there's anyway to reset the firmware? The second ASD showed up today and is having the flickering issue, tried multiple Apple TB4 cables with the same result.
macOS 12.4, firmware 15.5. seems like it will work if no applications are open then it will flicker briefly but any active app causes it to strobe light. tried multiple M1's and an Intel. same issue.
macOS 12.4, firmware 15.5. seems like it will work if no applications are open then it will flicker briefly but any active app causes it to strobe light. tried multiple M1's and an Intel. same issue.
Not that I know of. I assume at some point you’ll be able to restore the firmware using Apple Configurator, but I don’t know of a way to do it currently.
Faced problem where Studio Display screen was turning off and on on its own every 1-5 minutes, same as described in @slicktor's post with video. Tried restarting computer and display, no difference. Eventually screen stopped turning on, although display continued to charge my computer. Followed suggestions in this thread and tried Thunderbolt cable from LG Ultrafine and have not had an issue since. Contacted Apple and they made an appointment for me to visit Genius Bar to get replacement cable today. Alternatively they could send replacement cable in 5-7 business days and require me to send back old cable separately or pay S$29.
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Apple called to inform they did not have the replacement 1m TB4 cable in stock, but they offered to order the 1m TB4 cable for me, have me buy the 1.8m TB4 cable to use in the interim, and return the 1.8m TB4 cable after the 1m cable arrives, even if it takes longer than the standard 2-week return period. Been using the 1.8m cable for hours now with no issue; previously I couldn't use the 1m cable for more than a few minutes without getting the intermittent on-off behaviour.
Maybe that’s why I haven’t have any issues with my pair of ASDs VESA Mount as since setup, I have been using a pair of the Apple TB4 1.8 m cables. The 1 m that came with my ASDs are stored in a drawer.
Yeah. I have to hard disagree as well. I have both. One is like a giant black plastic bobblehead and one is the nicest monitor you can buy.
Wisdom ^
Sounds like it's just the cable anyway.
So glad I found this thread, this problem has been driving me nuts. I actually have two of these monitors, one at home and one at the office. I eventually swapped them out and the problem stayed at the office, so I know it's not the monitor as the one at home is working fine. What I don't recall is if I ever swapped out the Thunderbolt cable.
I also have an OWC dock I run my work one through but have also bypassed it and the problem persists. Thought it could be electrical but have bypassed that and used other sockets in the office and the problem persists.
Just replaced the Apple cable with a Belkin TB cable, we'll see if that helps. I'll also add that I have an M1 MBP, but it follows me home and everything works perfectly at home. So far nothing is making sense but continuing to isolate things to try and pin it down.
I also have an OWC dock I run my work one through but have also bypassed it and the problem persists. Thought it could be electrical but have bypassed that and used other sockets in the office and the problem persists.
Just replaced the Apple cable with a Belkin TB cable, we'll see if that helps. I'll also add that I have an M1 MBP, but it follows me home and everything works perfectly at home. So far nothing is making sense but continuing to isolate things to try and pin it down.
Thanks to this thread, I was able to confirm that it is indeed the cable.
I decided to bring my TB4 cable home with me to use on my Studio Display at home. Plug it all in, display doesn't come on but my secondary Thunderbolt Display came on. It did not show the Studio Display in System Profiler but it did show the computer as charging, so it was working to some degree.
Restarted my surge protector to let the monitor reboot to see if that changed anything, but monitor still would not come on (which I have experienced at work). Swapped back to the cable that came with my home Studio Display and everything worked as it should.
Will call AppleCare tomorrow and look at what a replacement cable looks like. I'd even take any TB3 cable the Apple Store sells, doesn't have the be the braided one. Will report back what they say.
I decided to bring my TB4 cable home with me to use on my Studio Display at home. Plug it all in, display doesn't come on but my secondary Thunderbolt Display came on. It did not show the Studio Display in System Profiler but it did show the computer as charging, so it was working to some degree.
Restarted my surge protector to let the monitor reboot to see if that changed anything, but monitor still would not come on (which I have experienced at work). Swapped back to the cable that came with my home Studio Display and everything worked as it should.
Will call AppleCare tomorrow and look at what a replacement cable looks like. I'd even take any TB3 cable the Apple Store sells, doesn't have the be the braided one. Will report back what they say.
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I have a Mac Studio with two Ben Q monitors connected to it (models PD2705U and PD2700). Both started flickering after I updated the MACOS to Ventura. I changed the Refresh rate from "Auto" to 60 Hz but it did not help. The only way to get rid of of flickering screen is to Restart the Mac, it is very annoying siince this problem happens very often and requires multiple Restarts some days. Hopefully Apple is working on a fix
I think Ventura still have a fair number of bugs. When Continuity Camera is enabled on my phone, the camera on my Studio Display will disconnect and reconnect repeatedly, particularly in Zoom. Disabling it on my iPhone stops the camera disconnects.
I solved this problem by changing the display refresh rate from 60hz to 30hz. The problem was really severe on my newly purchased refurb Mac Studio M1 Max with an older LG TV connected by HDMI. I suspect that getting a newer LG TV would allow me to set refresh rate to 60hz.