Ok guys, I just recently got my new 2.53 Ghz macbook pro in the last two days. Now I have been practically using the machine the whole time. The other night, I closed the lid trying to put in in sleep mode for the night. However, when i wake up the next morning I touch the computer to find that it is pretty warm and the fans and hard drive are still going. Now , I have read about this problem plaguing multiple macbook pro users, so I try to put the computer in sleep again, and i find that the fans don't actually turn off at all and the sleep light is constantly on ( no pulsation). So I know that there is something wrong with the computer since my friend has the same notebook and yet it doesn't have the same problem.
Once i assured myself that what is happening to my notebook is not normal I drove down to my local apple store to get the problem assessed. Now, the second I walk in I am greeted by this genius who asks what the problem is, I tell him and he begins to look at it. He restarts it a few times and puts it into sleep mode. The first time he does it, it goes into sleep mode . But the second time he does it, the computer does not. The fans are still going and the sleep light is not pulsating. I go to tell him that the computer is not in sleep mode but he completely disregards me. i go to tell him that the computer fans and harddrive should not be on during sleep mode. He tells me that the hard drive, ram, processor, and fans *Should* be running to do " what computers normally do". The next thing he says completely dumbfounds me, he tells me that I am using my computer wrong, that I should turn it off if i decide to put it in my backpack or when I stop using it.
Now a little while later, I set up a genius appointment with another genius who does some more tests. He takes my computer into the backroom and does a few checkups. He comes out and tells me that there is nothing that can be done since the sleep issue cant be reproduced at the time.
After that I just left the store since they couldn't help me. Now that night, I put it into sleep mode and I watch it. It seems to be in sleep mode so I left it at that and went to bed. Today, I wake up and find that the fans are running and my battery is mostly drained.
Now the dilemma is : should I go down to the apple store again and probably get shut down for a replacement or some fix, or would I have better luck talking to an apple rep over the phone or should I just keep the computer?
I mean all i want is a computer that will perform the way it is supposed to, is that too much to ask Apple?
Once i assured myself that what is happening to my notebook is not normal I drove down to my local apple store to get the problem assessed. Now, the second I walk in I am greeted by this genius who asks what the problem is, I tell him and he begins to look at it. He restarts it a few times and puts it into sleep mode. The first time he does it, it goes into sleep mode . But the second time he does it, the computer does not. The fans are still going and the sleep light is not pulsating. I go to tell him that the computer is not in sleep mode but he completely disregards me. i go to tell him that the computer fans and harddrive should not be on during sleep mode. He tells me that the hard drive, ram, processor, and fans *Should* be running to do " what computers normally do". The next thing he says completely dumbfounds me, he tells me that I am using my computer wrong, that I should turn it off if i decide to put it in my backpack or when I stop using it.
Now a little while later, I set up a genius appointment with another genius who does some more tests. He takes my computer into the backroom and does a few checkups. He comes out and tells me that there is nothing that can be done since the sleep issue cant be reproduced at the time.
After that I just left the store since they couldn't help me. Now that night, I put it into sleep mode and I watch it. It seems to be in sleep mode so I left it at that and went to bed. Today, I wake up and find that the fans are running and my battery is mostly drained.
Now the dilemma is : should I go down to the apple store again and probably get shut down for a replacement or some fix, or would I have better luck talking to an apple rep over the phone or should I just keep the computer?
I mean all i want is a computer that will perform the way it is supposed to, is that too much to ask Apple?
