Stupid lady at apple store... yesterday

[Axiem]

I don't work retail, but I read stories on www.customerssuck.com once in a while and I am amazed what people in retail have to put up with.

I also like to read www.notalwaysright.com , which is the same sort of thing.

It makes me weep for humanity sometimes.

 

[McGarvels]

This lady must have been in Orange County at the South Coast Plaza store. I hate Orange County and all of the self-entitlement.

 

[3N16MA]

Simple way of handling that would just be to tell her that Apple does not price match. Nor will Best Buy, WalMart, Target, or any other reseller price match an iPad with a Xoom.

 

[ozred]

I was just checking iPad 2 at my local apple store and I was hearing a conversation between apple employee (probably new employee) and lady customer. I was not trying to hear or anything, but they were pretty close to me and I could hear them all.

lady: So, iPad 2. Ok. How much is this 3G model with 32GB?
Employee: It's 729 dollars.
lady: But, Xoom has 32GB with wi-fi and costs 599 dollars with 4G. (BS. Xoom costs 799 dollars and it's 3G only for now. You have to send your unit to get it upgraded to 4G and you will be without a device for weeks.)
Employee: Uh... You sure about that?
Lady: Yes, and I thought you guys were cheaper.
Employee: Well...
Lady: What is the difference between 3G and 4G
Employee: 4G is faster with faster data, so you can upload and download your files faster
Lady: IC. Well, will you guys match xoom's price and give me your 3G iPad 32GB for 599 dollars.

Employee: Maam. we are sold out of iPad 2s.

Lady: What about data plan?

Employee: It depends.. on the carrier.

Lady: I want that 1GB for 20 dollars plan in 4G like Xoom.

Employee: Our product doesn't support 4G siginal. It's 3G only.

Lady: Can I pre-order iPad 2 here and will you match the price of Xoom?

Employee: Must be done online. We don't know when we get shipments and we give iPad 2 to customers in first come with first serve basis. Also, we cannot price match something that is totally different product.

Lady: ......


This dumb lady was a liar. LIAR LIAR! The employee was probably new, but he was handling things very professionally.

Hate people who likes to brag, but really don't know what they are talking about.

Hmmm, a little slice of reality on both sides. Perception is everything.