Suddenly Strange iOS Behavior

Discussion in 'iOS 10' started by kmichalec, Apr 14, 2017.

  1. kmichalec macrumors 6502a

    Joined:
    Aug 14, 2010
    #1
    I know this may sound odd, but is anyone else having any strange behavior with their IOS device? Let me clarify. My daughter is running iOS 10.0.2 on her iPhone 6. Everything was working fine, up until a last week, when all of her music downloaded suddenly disappeared from the device, but the iOS strorage manager in Settings said the 4.8 GB was still there. Then, a few days later, all her pictures and sms/imessages disappeared as well, but again, the iOS storage manager said they are still there from a storage perspective. Yesterday, her device started just randomly prompting her to re-login to iCloud periodically, and all the apps take about 5 seconds to open once you touch the icon to start them.

    I'm about to do a restore from a backup and updated to the latest version of iOS to see if that fixes anything, but just wondering if anyone else is experiencing anything strange like this all of a sudden? Not sure if it's device/hardware related, or if it's iCloud related. I remember there was that threat from that hacker group a few weeks ago claiming they were going to start deleting iCloud accounts if Apple didn't pay a ransom. Granted, this isn't deleting the entire iCloud account, but things inside the account are somehow disappearing (all things accessible from the iCloud website). I'm also going to change her iCloud password after I do the restore, just in case.
     
  2. Howl's Castle macrumors regular

    Howl's Castle

    Joined:
    Sep 13, 2016
    #2
    Make sure to backup all the data, and then try a hard reset.
     
  3. Stefan johansson macrumors 65816

    Stefan johansson

    Joined:
    Apr 13, 2017
    Location:
    Sweden
    #3
    Check out how much storage space that's occupied,I had this problem once,was caused by disk overflow.
    Too much music,apps and pictures quickly lag the device,so now,I use a lightning port external drive for music and pictures.
     
  4. SuperKerem macrumors 6502a

    SuperKerem

    Joined:
    Oct 29, 2012
    Location:
    London, England
    #4
    That should be a good plan.
     
  5. jr866gooner macrumors 65816

    jr866gooner

    Joined:
    Aug 24, 2013

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