Suddenly Strange iOS Behavior

kmichalec

macrumors 6502a
Original poster
Aug 14, 2010
796
196
I know this may sound odd, but is anyone else having any strange behavior with their IOS device? Let me clarify. My daughter is running iOS 10.0.2 on her iPhone 6. Everything was working fine, up until a last week, when all of her music downloaded suddenly disappeared from the device, but the iOS strorage manager in Settings said the 4.8 GB was still there. Then, a few days later, all her pictures and sms/imessages disappeared as well, but again, the iOS storage manager said they are still there from a storage perspective. Yesterday, her device started just randomly prompting her to re-login to iCloud periodically, and all the apps take about 5 seconds to open once you touch the icon to start them.

I'm about to do a restore from a backup and updated to the latest version of iOS to see if that fixes anything, but just wondering if anyone else is experiencing anything strange like this all of a sudden? Not sure if it's device/hardware related, or if it's iCloud related. I remember there was that threat from that hacker group a few weeks ago claiming they were going to start deleting iCloud accounts if Apple didn't pay a ransom. Granted, this isn't deleting the entire iCloud account, but things inside the account are somehow disappearing (all things accessible from the iCloud website). I'm also going to change her iCloud password after I do the restore, just in case.
 

Stefan johansson

macrumors 65816
Apr 13, 2017
1,294
606
Sweden
Check out how much storage space that's occupied,I had this problem once,was caused by disk overflow.
Too much music,apps and pictures quickly lag the device,so now,I use a lightning port external drive for music and pictures.
 

SuperKerem

macrumors 6502a
Oct 29, 2012
862
243
I know this may sound odd, but is anyone else having any strange behavior with their IOS device? Let me clarify. My daughter is running iOS 10.0.2 on her iPhone 6. Everything was working fine, up until a last week, when all of her music downloaded suddenly disappeared from the device, but the iOS strorage manager in Settings said the 4.8 GB was still there. Then, a few days later, all her pictures and sms/imessages disappeared as well, but again, the iOS storage manager said they are still there from a storage perspective. Yesterday, her device started just randomly prompting her to re-login to iCloud periodically, and all the apps take about 5 seconds to open once you touch the icon to start them.

I'm about to do a restore from a backup and updated to the latest version of iOS to see if that fixes anything, but just wondering if anyone else is experiencing anything strange like this all of a sudden? Not sure if it's device/hardware related, or if it's iCloud related. I remember there was that threat from that hacker group a few weeks ago claiming they were going to start deleting iCloud accounts if Apple didn't pay a ransom. Granted, this isn't deleting the entire iCloud account, but things inside the account are somehow disappearing (all things accessible from the iCloud website). I'm also going to change her iCloud password after I do the restore, just in case.
That should be a good plan.