Sunset Complication Not Updating

Discussion in 'Apple Watch' started by ZoeLou, Jun 13, 2015.

  1. ZoeLou macrumors member

    Joined:
    Apr 6, 2015
    #1
    I tried searching the forums but couldn't find a solution. I have the sunrise/sunset complication on the Mickey face, but it's no longer updating after this morning's sunrise at 7:30am. It just shows lines like this --:-- and then the sun (with no arrow showing sun down or sun up). I tried opening the weather app on the watch to force it to update, no dice. I switched it out for a different application and then re-added it to get it to refresh, no dice. Anyone got any other ideas?
     
  2. TJone macrumors 6502a

    Joined:
    Aug 2, 2010
    #2
    Mine did that and fixed itself after a day. Probably a bug
     
  3. ivandr macrumors regular

    Joined:
    Jul 1, 2010
    #3
    I have the same issue. I was directed to unpair and repair the watch with my phone by a genius at the Apple store... I haven't gotten a chance to sit down and do that but could be worth a try. (Be aware this will erase the exercise/motion calibration data because its stored locally on the watch and not backed up to the phone)
     
  4. Glene macrumors 6502

    Joined:
    Sep 13, 2014
    Location:
    Ft Lauderdale
    #4
    Hold down crown and lower button to reset...works for me
     
  5. NovemberWhiskey macrumors 68030

    NovemberWhiskey

    Joined:
    May 18, 2009
    #6
    I had this problem with the weather recently, and the sunrise before. I don't remember what I did to fix the sunset last time, but this time, I tried EVERY solution on the support forums: Hard reset, clear weather cities; reset both watch and phone; reset sync data, etc.

    Only one thing worked for me: unpairing, and repairing the watch.
     
  6. Packfan99 macrumors member

    Packfan99

    Joined:
    May 5, 2015
    Location:
    Centennial, CO
    #7
    I've had the issue about 3 or 4 times. Each time I looked back at it a few hours later and it was working again, without doing anything.
     
  7. ivandr macrumors regular

    Joined:
    Jul 1, 2010
    #8
    Its an odd bug because I've had the lack of sunrise sunset for several days now and nothing has fixed it. About to unpair and repair though
     
  8. worker73 macrumors member

    Joined:
    May 4, 2015
    #9
    I had this problem as well today but went ahead turned off the watch and my phone. This seemed to get the sunrise/sunset complication working again.
    Might just happen again, but will wait and see.
     
  9. bumpylumpy macrumors member

    Joined:
    Mar 13, 2015
    #10
    This used to happen to me about every 2 days or so. The one thing that would fix it was rebooting the watch; just press and hold the crown and side button until I saw the Apple logo then wait for it to reboot. Then, a few hours later, the sunrise/sunset complication would work.

    However, upon digging deeper, it seems that the problem is the watch periodically loses its internal GPS position and needs to update it. The way you can find out is if you switch to the Astronomy watch face, and look for the green dot that shows your position on the earth. If it's missing, it's lost your position.

    The only way I've been able to get it to come back is to open the Maps application on the watch, and wait for it to find my location. Alternatively I can bring up the Maps Glance page and wait for it to find me. Once it finds me, the green dot shows up on the Astronomy face and then the sunrise/sunset complication will show a time again.

    In the past, I removed the Maps glance and hardly every opened it up on my watch; I think that's what caused it to "forget" my location. So the past 5 days, I've been opening up the Maps glance once a day and I have not yet had a single day when the sunrise/sunset complication stopped working.

    Hopefully this trend will continue!
     
  10. worker73 macrumors member

    Joined:
    May 4, 2015
    #11
    That's interesting bumpylumpy!

    Thank you for that tip! :)
     
  11. jwarthman macrumors newbie

    Joined:
    Aug 30, 2008
    #12
    Excellent! I've read quite a number of suggestions that simply did not work. Yours worked immediately, and exactly as you described.

    Thank you very much!

    Jim
     
  12. Cowboy1629 macrumors regular

    Cowboy1629

    Joined:
    Sep 20, 2012
    Location:
    Indiana
    #13
    Came across this post today as I was having the same issues with Watch OS2. Worked just as you described. Would have thought this would have been fixed in the new OS.
     

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