Super Slow upload speed with new Airport Extreme

Discussion in 'Mac Accessories' started by EnclaveMom, Apr 25, 2016.

  1. EnclaveMom macrumors newbie

    Joined:
    Apr 25, 2016
    #1
    We just added an Airport Extreme to hopefully increase our wifi speeds (and actually stay connected which we couldn't do before). We have a modem through Brighthouse (our cable provider). Our Airport is connected with ethernet to the modem. The Wifi is turned off on the Brighthouse modem. According to Speedtest.net our download speed is about 180 but our upload speed is only 1.54. Not sure what other information to provide that would be helpful but any help would be greatly appreciated.
     
  2. Altemose macrumors G3

    Altemose

    Joined:
    Mar 26, 2013
    Location:
    Elkton, Maryland
    #2
    This is sometimes attributed to the AirPort being in Bridge Mode behind a modem that has routing capability. If possible, switch the Brighthouse modem to bridge mode if it offers routing capability and switch the AirPort to DHCP & NAT mode.
     
  3. EnclaveMom thread starter macrumors newbie

    Joined:
    Apr 25, 2016
    #3
    Thanks for the suggestion. It is set up as DHCP & NAT Mode.
     
  4. Altemose macrumors G3

    Altemose

    Joined:
    Mar 26, 2013
    Location:
    Elkton, Maryland
    #4
    Is it throwing a Double NAT error?
     
  5. Fishrrman macrumors G3

    Joined:
    Feb 20, 2009
    #5
    Actually, I prefer to do it "the other way".

    I have my "residential gateway" (Frontier version of "Uverse", it's a modem/router combo) set up with NAT enabled, but WiFi -off-.

    On my Airport Extreme (the older, lower version) I've disabled NAT and run it in bridge mode.

    Runs fine that way.
     
  6. BrianBaughn macrumors 601

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #6
    To really know what your maximum speed is you should use a gigabit ethernet capable cable to connect your computer directly to the ISP modem and test the speeds.
     
  7. Altemose macrumors G3

    Altemose

    Joined:
    Mar 26, 2013
    Location:
    Elkton, Maryland
    #7
    While it runs fine that way, the gateways offered by ISPs generally have poorer routing performance in comparison to the AirPort.
     

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