From: Inquiry@switcheasy.com <sezoltan@gmail.com>
Subject: Re: Switcheasy has sent you a package (Second Again)
Date: May 13, 2011 3:11:56 PM PDT
To: Xxxxxx Xxxxx <Xxxxx@Xxxx.com>
Dear Xxxxxx,
Thank you for your email; you are absolutely correct.
Please accept our apologies for any inconvenience this caused you.
Your refund request has been sent to the warehouse for processing. You
can expect a refund in the same form of payment originally used for
the purchase within a few days. You will receive an email confirmation
from PayPal once the refund has been issued.
We again apologize for not exceeding your expectation and the
inconvenience caused to you.
Sincerely,
Switcheasy Customer Service.
www.switcheasy.com (USA Website)
On Fri, May 13, 2011 at 11:48 AM, xxxxx <xxxxx@xxxxxx> wrote:
Switcheasy,
Are you that terrible running a company divulging your customers personal
data like you did in this email from you... I am NOT Xxx Xx... This IS the
worst customer service I've ever seen!
Did you EVEN read my email to you!?! I WANT a refund of my order! I already
opened a dispute with paypal at the same time so maybe you'll actually see
it while other people order your products so they can have their home
addresses sent to other people around the world.
AGAIN- Cancel my order-
(Unique Transaction ID #xxxxxxxxxxxxx)
REFUND MY MONEY NOW!
On May 13, 2011, at 6:06 AM, Inquiry@switcheasy.com wrote:
Dear XXXXXX,
Sorry for the late reply. New shipment of Canvas finally arrived. Our
warehouse sort through the product and to prepare its inventory. Rest
assure, your order should be ready and will ship out shortly.
If you do not wish to wait any longer, we completely understand if you
request a refund, you can let us know what it is you would like to do.
Here's your package info:
Delivery Address:
XXX XX
xxxxx xxxxxxxxxx xx
XXXXXX, MN xxxxxxx-xxxx
Shipment Date: April 25, 2011
Mail Class: Priority Mail
Tracking Number: xxxxxxxxxxxxxxxxx
To check on your shipment, go to the USPS website here:
http://www.usps.com/shipping/trackandconfirm.htm
We ship USPS First Class or Priority Mail with delivery confirmation
(Non-Trackable ship method)
Delivery Confirmation simply notifies you when a package has been
delivered or when a delivery attempt was made.
It does not provide tracking of the item en-route or acceptance scans.
There will often be no update on the status until the package is
physically delivered to you.
Get current event information or updates for your item sent to you by
email, click here:
http://www.usps.com/shipping/trackan...rackandconfirm
USPS Estimated Delivery Time may vary from 2 to 7 business days once
shipped (depending on location) .
Please note that Switcheasy rely on the U.S. Post Office to deliver in
a timely manner, and cannot be responsible for the timeframe it takes
for them to deliver packages. There may be delays, especially during
the holiday seasons due to the increase in package deliveries.
If you don't receive the package after 7-10 BUSINESS days, you must
first contact your local post office and ask if they have additional
information about the package's location, they will assist you in
locating your package. Have your delivery confirmation number handy.
Thank you,
Switcheasy Customer Service.
www.switcheasy.com (USA Website)
On Thu, May 12, 2011 at 8:13 PM, Xxxxx <Xxxxx@xxxxx.com> wrote:
Switcheasy,
I think I have waited enough and I would like to cancel my order with you.
My paypal transaction is xxxxxxxxxxxx to make the cancellation easier
for you.
Thanks.
