I've ordered 4 cases from Switcheasy, and have always experienced excellent customer service and speedy responses from Zoltan when problems arise (Black Rebel with Saggy Bottom, changes to shipping addresses), but my last three communications have gone without acknowledgement: - They refunded my payment for a white NEO as I wanted to change the shipping address, but the item shipped anyway. Emailed to ask how I could pay them for it, but got no response. - Ordered three Colors cases, paid via Paypal. Hasn't shipped, and it's been 3 business days now. Paypal shows that the payment went through and I got the receipt, but have not gotten the "switcheasy has sent you a package" email. - Emailed yesterday to confirm payment receipt and ask for an order status - no response. - Emailed again today to confirm payment receipt and no response yet. Strange because Zoltan was so on-top of things previously. Anyone else have some recent trouble?