Referrals
PM me, I have 5. Someone on this forum sent me one when I got my iphone, want to return the favor.
PM me, I have 5. Someone on this forum sent me one when I got my iphone, want to return the favor.
Okay, is anyone else having trouble with referrals? I just referred someone and I got the referral Denied because "Referrer (that's me) canceled account."
What? There's no way that's the case considering my account is open, active and I'm making calls from it.
On the phone with CS now to find out what's going on.
EDIT: Okay, Apparently if you were on the AT&T Refer a Friend program BEFORE you got a 3G iPhone, this problem can happen. It has something to do witht he way they renew contracts, according the rep, "it's complicated." Only way to solve the problem is to sign up on the site AGAIN with a new account and start over.
Anyway, for my trouble, the AT&T rep credited my account $25 right then and there, and said the same should happen for the guy whose referral was denied. So, if you're that guy who PMed me, call customer care and let them know what happened! You should get a credit to your account.
Dear XXXX,
Thanks again for activating new AT&T service and for registering in the Refer-A-Friend program. We are pleased to tell you that you have successfully completed the referral process. As a result, you and XXXX XXXX have each earned a $25 AT&T gift card. You can expect to receive the gift card in the next 4-6 weeks.
The gift card will be mailed to your current AT&T billing address:
10 MAIN ST
ANYTOWN, New York 123456
AT&T gift cards can be redeemed for great merchandise online at wireless.att.com or at any AT&T owned store. They can also be used towards paying your bill through the online "My Account" management service at wireless.att.com/postpaid/en, by phone (800-844-4930), or at participating AT&T stores.
Remember, as a program member, you can earn up to $125 in referral rewards every year, so be sure to refer your other friends and family members to AT&T. Click here for easy access to the Refer-A-Friend program website for more information.
We hope you will enjoy using your gift card and look forward to seeing you earn more rewards.
Please do not reply to this email
Sincerely yours,
AT&T Refer-A-Friend Customer Care
Yes. From AT&T:Can I still get this after I ordered the iPhone? I haven't chosen a plan yet..
What are the eligibility requirements for the Refer-A-Friend program?
Referrer: To be eligible to earn a referral reward you must have service on a qualifying rate plan of $9.99 per month or higher, and be a registered member of the referral program or become one within a maximum of 2 weeks after your referee's service activation date.
Referee: To be eligible to receive a referral reward you must activate service on a qualifying rate plan of $39.99 per month or higher. You must also register for the referral program within a maximum of 1 month after your service activation date. Please note that if you have a family plan only the primary line (valued at $39.99 or higher) is eligible for a referral reward.
Has anyone received their $25? I just received an email stating that my reward was denied because the person I referred activated a rate plan that is below $39.99 a month. This person activated an iPhone 3G!