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MBP13

macrumors 6502
Original poster
Hi. I need some help. I've never experienced this before and this is the most trouble a Mac has ever given me..

Can anyone help me? I'm unable to open System Preferences for some reason. I'm afraid to do anything with the CD's that came with the iMac because I'm afraid that I'll lose my current OS (Snow Leopard). I can't open it on both accounts that I have on my iMac.

Any help is much appreciated.

Screen shot 2011-06-09 at 6.39.57 PM.png
 
First try to see if the following resolves the problem:

Applications -> Utilities -> Disk Utility -> Macintosh HD -> Repair Disk Permissions.


FYI, this is a software problem, not a hardware problem. By posting in the iMac forum you've seriously hurt your chances of getting help.
 
Hi. I need some help. I've never experienced this before and this is the most trouble a Mac has ever given me..

Can anyone help me? I'm unable to open System Preferences for some reason. I'm afraid to do anything with the CD's that came with the iMac because I'm afraid that I'll lose my current OS (Snow Leopard). I can't open it on both accounts that I have on my iMac.

Any help is much appreciated.

View attachment 288902

do you have a ssd in that machine?
 
I tried googling your problem and most are in regards to the Desktop/Screen Saver preference crashing. Also no good answers as a fix to that issue.

I was wondering if System Preferences would still crash if you tried accessing a specific preference. Something like clicking on the 'Date & Time Preference...' on the Mac's menu. If this get system preferences opened you might then try 'Show All' from within the preferences pane.
 
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