Leave it to tmobile to take something that already exists, make it worse and then promote it as earth shattering.
You can return phones for up to 14 days with most carriers so test driving a 5s while they place a $700 hold on your credit card is not awesome, it is chicanery.
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We just did this experiment but paid (and are getting our money back). We are supposedly in "Good" coverage according to T-mobile's map but had absolutely no coverage. We went from being worried about using our 1 GB of LTE per month to realizing we'd never be able to use any. Back on Verizon. I do like T-mobile's approach to things and maybe it's a good company for some areas, but not where I live.
These people so giddy for this will also be paying. They will have a $699 hold placed on their credit card. If you just buy the phone and return it after a week the net effect would be the same.
I don't get why so many people this is some new magical door opened to them. Although to be fair that has been the totality of tmobiles marketing the last few years. Taking something that already exists and claiming it is brand new.
Just like you tried out tmobile and found their coverage inferior, so could anyone else, no need for this loaner program, which is them just selling you the phone and refunding the money if you return it and fine you for stuff like turning on find your iPhone.
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Wow, T-Mobile is really stepping up it's game. This is a fantastic example of a company taking on the customer's risk in order to get more customers.
It's going to work very well for them. Nice to see a company make big changes like this in the name of competition.
Yeah charging people $700 for $700 phones is taking on a lot of risk.