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Leave it to tmobile to take something that already exists, make it worse and then promote it as earth shattering.

You can return phones for up to 14 days with most carriers so test driving a 5s while they place a $700 hold on your credit card is not awesome, it is chicanery.

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These people so giddy for this will also be paying. They will have a $699 hold placed on their credit card. If you just buy the phone and return it after a week the net effect would be the same.

I don't get why so many people this is some new magical door opened to them. Although to be fair that has been the totality of tmobiles marketing the last few years. Taking something that already exists and claiming it is brand new.

Just like you tried out tmobile and found their coverage inferior, so could anyone else, no need for this loaner program, which is them just selling you the phone and refunding the money if you return it and fine you for stuff like turning on find your iPhone.

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Yeah charging people $700 for $700 phones is taking on a lot of risk.

They don't charge anybody anything. There's a difference between a charge and a hold. There is a hold because they need to make sure the card is valid and is able to be charged the maximum fee in case you don't return the device. The hold would typically drop off within 2-3 business days like any other hold.

Also this test drive allows people to try out the service without having to port numbers over or paying a restocking fee.
 
I am so going to T-Mo!

The main reason why I go for bigger data plans is pandora, I stream a lot while driving. I can easily live with a 500MB service for anything else, as long as Pandora keeps streaming

Go T-Mo!
 
Leave it to tmobile to take something that already exists, make it worse and then promote it as earth shattering.

You can return phones for up to 14 days with most carriers so test driving a 5s while they place a $700 hold on your credit card is not awesome, it is chicanery.

----------



These people so giddy for this will also be paying. They will have a $699 hold placed on their credit card. If you just buy the phone and return it after a week the net effect would be the same.

I don't get why so many people this is some new magical door opened to them. Although to be fair that has been the totality of tmobiles marketing the last few years. Taking something that already exists and claiming it is brand new.

Just like you tried out tmobile and found their coverage inferior, so could anyone else, no need for this loaner program, which is them just selling you the phone and refunding the money if you return it and fine you for stuff like turning on find your iPhone.

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Yeah charging people $700 for $700 phones is taking on a lot of risk.

clearly does not understand a hold. Not to mention you do not have to go through the hassle of canceling your current phone plan to try out their network. This is nothing but good news.
 
So much for net neutrality...


I don't know about that. While I am a Net Neutrality supporter the whole issue lies on big companies edging out little companies because they have the ability to pay providers to have faster service.

Tmobile said they did this with NO intervention from the streaming companies of their own initiative with no money exchanged. Personally I see this as a huge gray area in the Net Neutrality. But they didn't violate anything. Pandora didn't pay T-Mobile to improve their service, unlike Netflix did with Verizon and Comcast.
 
Sounds like a great program. Coverage map indicates we're just insider the border 2g of land, so I'd happily give this a try and check the results.
Only other issue for me is that I don't seem to get a corporate discount with tm. Not sure if that could be haggled, but maybe worth a shot if the test drive goes well.
 
Leave it to tmobile to take something that already exists, make it worse and then promote it as earth shattering.

You can return phones for up to 14 days with most carriers so test driving a 5s while they place a $700 hold on your credit card is not awesome, it is chicanery.

----------



These people so giddy for this will also be paying. They will have a $699 hold placed on their credit card. If you just buy the phone and return it after a week the net effect would be the same.

I don't get why so many people this is some new magical door opened to them. Although to be fair that has been the totality of tmobiles marketing the last few years. Taking something that already exists and claiming it is brand new.

Just like you tried out tmobile and found their coverage inferior, so could anyone else, no need for this loaner program, which is them just selling you the phone and refunding the money if you return it and fine you for stuff like turning on find your iPhone.

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Yeah charging people $700 for $700 phones is taking on a lot of risk.

Yeah, you totally miss the point of this program. Allow me to explain in terms that I think would apply to most people. I am with a carrier who offers me unlimited data; a rare occurrence for cell phone plans between AT&T & VZW today. In order to "try" T-Mobile based on your logic, I would have to leave my carrier for T-Mobile thus forfeiting my unlimited data plan. That is not so terrible if T-Mobile is wonderful in my area and all areas I travel to; however, it would be terrible if I jump to T-Mobile and find out that I am hosed. As a result of this new offer from T-Mobile, I can try a phone with virtually no investment (I don't consider a hold on a credit card a true investment) and answer all questions I may have had concerning T-Mobile.

So no, T-Mobile did not take something that was already in place and call it new and exciting. Yes, I can go to T-Mobile today and buy a phone that will be charged to my credit card and the money will be gone, but then I am most likely no longer with my present carrier and I have lost the only two perks I have with my current carrier.

At best this can be a case of tomato (to-may-to) / tomato (to-ma-to) in the eyes of some.

As for the deal, I bought a $35 Nokia Lumina and did a pay as I go plan for a month. I found the service to be better than it was roughly 18 months ago. I have been in the same home for the entire 18 months and traveled to roughly the same cities in the same timeframe. T-Mobile, in spite of some crappy CS that I received previously, has proven that they would be a contender for my next carrier. VZW and my home do not mix as well as they used to. I can't explain what happened but service declined greatly in the last couple of years. T-Mobile has spots in my home that do not work well (one bathroom and a guest room) but that is not a show-stopper for me.
 
But that's just it. All data is NOT equal. Again, T-Mobile is giving certain services an advantage over others precisely because data is so expensive. If Service A is "free" thanks to a carrier, new service B cannot compete unless the carrier also makes its data free. Carriers should NOT have that kind of power.

I think you would enjoy ATT, Verizon or Sprint more then ;)
 
Leave it to tmobile to take something that already exists, make it worse and then promote it as earth shattering.

You can return phones for up to 14 days with most carriers so test driving a 5s while they place a $700 hold on your credit card is not awesome, it is chicanery.

----------



These people so giddy for this will also be paying. They will have a $699 hold placed on their credit card. If you just buy the phone and return it after a week the net effect would be the same.

I don't get why so many people this is some new magical door opened to them. Although to be fair that has been the totality of tmobiles marketing the last few years. Taking something that already exists and claiming it is brand new.

Just like you tried out tmobile and found their coverage inferior, so could anyone else, no need for this loaner program, which is them just selling you the phone and refunding the money if you return it and fine you for stuff like turning on find your iPhone.

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Yeah charging people $700 for $700 phones is taking on a lot of risk.

What does it matter if they put a hold on your credit card? Do you also complain when you check into a hotel and they put a hold on your card? Unless your credit limit is only $700, but then you probably shouldn't be worried about test driving a smartphone, yeah?
 
Yeah, you totally miss the point of this program. Allow me to explain in terms that I think would apply to most people. I am with a carrier who offers me unlimited data; a rare occurrence for cell phone plans between AT&T & VZW today. In order to "try" T-Mobile based on your logic, I would have to leave my carrier for T-Mobile thus forfeiting my unlimited data plan. That is not so terrible if T-Mobile is wonderful in my area and all areas I travel to; however, it would be terrible if I jump to T-Mobile and find out that I am hosed. As a result of this new offer from T-Mobile, I can try a phone with virtually no investment (I don't consider a hold on a credit card a true investment) and answer all questions I may have had concerning T-Mobile.

In fairness, I know at least with AT&T, you can port out your number and come back within a month and still get your original plan back.
 
Great marketing assuming the user doesn't take the phone out of a decent T-Mobile reception area.

But I don't really get this part:

Additionally, if the phone has... Find My iPhone activated, T-Mobile will charge the user with a $100 "damage fee".

Why would that matter. The returned phone can't be sold as new after the test drive and I would think T-Mobile would also restore the phone to factory settings after each test drive as well. What am I missing here?
 
Great marketing assuming the user doesn't take the phone out of a decent T-Mobile reception area.

But I don't really get this part:



Why would that matter. The returned phone can't be sold as new after the test drive and I would think T-Mobile would also restore the phone to factory settings after each test drive as well. What am I missing here?

You can't restore an iPhone with Find my iPhone activated without the original user's Apple id.

They may be refurbishing the test devices.
 
Great marketing assuming the user doesn't take the phone out of a decent T-Mobile reception area.

But I don't really get this part:



Why would that matter. The returned phone can't be sold as new after the test drive and I would think T-Mobile would also restore the phone to factory settings after each test drive as well. What am I missing here?

Really? I'm guessing one of these:

This just means that when you return the phone, if Find my iPhone is active (which disallows anyone to unlock the phone without their Apple ID), they will charge you for it... because they can't do anything with it.

I'm wondering if that has to do with it preventing the phone from being restored easily, and T-Mobile performing extra steps to get it ready to be resold, etc. Similar to a re-stocking fee.

What is there not to get? If you return a damaged test drive phone, you'll be charged a damage fee. Use a case. Protect the phone from water. Don't lock the phone with "Find my iPhone". It means the phone won't be re-useable. Just remove the "Find my iPhone" activation lock before you turn it in.

Just activating it alone, no that isn't damage. If you return the phone to them without deactivating it -- the phone is useless. The activation lock from "Find my iPhone" can not be removed without that customers Apple ID password.

Maybe apple can deactivate "find my iPhone", however, maybe Apple on purpose didn't include a backdoor. It would be an exploitable weakness in the system after all.

I'm sure it is, moreover, i'm sure the T-Mobile retail store employees will be trained to check for it and remind the customer to remove it, if it hasn't. That said, it's certainly possible for the customer to have legitimately forgotten the password. Regardless of how it happens, the phone is not resellable or referbishable, at least, not without added hassle and probably extra expense. Therefore the $100 fee is "lock picking" expense they charge you for the hassle of having to deal with removing the activation lock caused by "find my iPhone" left on the phone by the customer.

I'm not at all trying to sound condescending, but there is literally a swath of comments dedicated to answering that.
 
Am I the only one here that wouldn't consider the 5S a forward-thinking phone? Other than perhaps the whole 64bit stuff.

It has a camera on the back and front, so technically it is both forward looking and backward looking. :D:p;)
 
Nothing better than some well placed sarcasm! You sir pull it off perfectly.

I think this is a great idea for those on the fence about switching. I won't be getting in on the deal but it's nice to see Tmo making large steps in the right direction.

Thank you but I do feel I may have been a lil too snarky! :D

And I totally agree with you about the TMo "test drive". I think (and maybe this has been said by others) this is a great move for Apple. I know a few Android users who would switch to iOS if they tried it, but wont spend the money to do so. This is a win-win.
 
Also this test drive allows people to try out the service without having to port numbers over or paying a restocking fee.

To be fair, setting up a new account with T-Mobile to try out for 14 days doesn't require you to port numbers, either. Just as this Test Drive provides you with a temporary number, so would the "new account." You could just forward your phone calls from your current phone number to the new account, to best test it. In fact, that's exactly what T-Mobile's Test Drive FAQ (scroll to the bottom) suggests you do, too.

Test Drive just makes this all easier, less of a hassle, with a few improvements. Firstly, there's no restocking fee. Secondly, there's no charge for the week's worth of calls, or data. "Test Drive phones can make unlimited domestic calls, texts, and use Unlimited 4G LTE data (including up to 3GB of Smartphone Mobile HotSpot Service)." That's pretty huge.

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clearly does not understand a hold. Not to mention you do not have to go through the hassle of canceling your current phone plan to try out their network. This is nothing but good news.

Who says you need to cancel your current account to try out their network? Anytime I've ever switched carriers, I signed up for the new carrier, used it for 7-10 days, and then (once I was satisfied) ported over my number. This Test Drive program essentially allows for the same experiment, without having to spend any money on the test.
 
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T-Mobile Sucks. In NYC their coverage isn't nearly as good as Verizon or Sprint(During Hurricane Sandy, Verizon was the only network working in downtown Manhattan). Also, recently, after running around taking care of an ill family member, I was 10 days late on an $85 bill...and they suspended my account.
 
T-Mobile Sucks. In NYC their coverage isn't nearly as good as Verizon or Sprint(During Hurricane Sandy, Verizon was the only network working in downtown Manhattan). Also, recently, after running around taking care of an ill family member, I was 10 days late on an $85 bill...and they suspended my account.

1. Not sure you can be mad at any carrier for not working after a hurricane.

2. Did you tell them you were going to be late? I'm sure they will work with you if they're notified. Otherwise, you just look like somebody who wasn't going to pay.
 
Leave it to tmobile to take something that already exists, make it worse and then promote it as earth shattering.

You can return phones for up to 14 days with most carriers so test driving a 5s while they place a $700 hold on your credit card is not awesome, it is chicanery.

----------

These people so giddy for this will also be paying. They will have a $699 hold placed on their credit card. If you just buy the phone and return it after a week the net effect would be the same.

I don't get why so many people this is some new magical door opened to them. Although to be fair that has been the totality of tmobiles marketing the last few years. Taking something that already exists and claiming it is brand new.

Just like you tried out tmobile and found their coverage inferior, so could anyone else, no need for this loaner program, which is them just selling you the phone and refunding the money if you return it and fine you for stuff like turning on find your iPhone.

No, you're missing out on a huge point. The preexisting 14-day return policy means you'd (A) be paying a restocking fee, and (B) paying for 14 days of service.

Again, from the FAQ:

"Test Drive phones can make unlimited domestic calls, texts, and use Unlimited 4G LTE data (including up to 3GB of Smartphone Mobile HotSpot Service)."

And that's for free. They're not charging you and refunding you. They put a hold on the charge and only follow through on actually charging you if you don't return the test phone by day #7.

Not to mention, the signup for setting up new service and choosing a phone is quite a bit more involved than this Test Drive. No need to pay in advance, then later call, cancel service, RMA the device, and wait for a refund. This Test Drive removes nearly all the friction; the program is specifically in place to make it easy to test drive.

BTW, they don't "fine you for turning on Find My iPhone." They charge you if you don't turn it off before returning it (because that would brick the phone for them.) That's a big difference between what you typed. You can use "Find My iPhone" on the loaner (and that's not a bad idea, since you're responsible for the device if it's lost or stolen.) You just have to remember to turn it off when you're done testing.
 
I would try again down the road with a LTE device. T-Mobile hopes to have half of their rural Edge network upgraded to LTE by the end of the year with a majority of it done mid next year.

For some of those rural sites (outside of some that are cost prohibitive to run backhaul to) they will be going right to LTE and not using 3G - so a 4s wouldn't be able to pick up on those improvements.

I criss cross the country a lot by car and LTE has been popping up everywhere. I pray to God that the Sprint buyout is stopped.
 
To be fair, setting up a new account with T-Mobile to try out for 14 days doesn't require you to port numbers, either.
I don't think so. If you "set up" an account with ATT, VZW, Sprint, or T-mo my assumption is that you are responsible for your share of service, taxes, and data used.

i.e. If you use 30 gig of mobile internet data with AT&T, you have to pay all those data overage charges even if you cancel and return the phone inside your 14 day window. You just aren't charged the ETF and refunded the cost of the phone / less any restocking fee.

T-Mo's "test drive" on the other hand seems to forgo all of that. As long as you return the phone in 7 days - $0 even for 50+ gigs of data use.
 
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