Hey everyone,
My mom and have Iphone 6S pluses that we want to activate on T-Mobile, but we can't because T-Mobile still thinks that there is a credit freeze in place with TransUnion. We put the credit freezes in place due to the Equifax nonsense. I have since cancelled the credit freeze as of November 7; and the T-Mobile employees told me it would take 72 hours for T-Mobile to access the report. It's November 14; and T-Mobile is telling me the freeze is still in place; and they want a PIN to access it. Has anyone had this problem? Does it take more like 30 days to access? We are going the post-paid route because my mom is eligible for their $60/month 55+ plan, and in order to get that, T-Mobile requires a credit check. Suggestions?
My mom and have Iphone 6S pluses that we want to activate on T-Mobile, but we can't because T-Mobile still thinks that there is a credit freeze in place with TransUnion. We put the credit freezes in place due to the Equifax nonsense. I have since cancelled the credit freeze as of November 7; and the T-Mobile employees told me it would take 72 hours for T-Mobile to access the report. It's November 14; and T-Mobile is telling me the freeze is still in place; and they want a PIN to access it. Has anyone had this problem? Does it take more like 30 days to access? We are going the post-paid route because my mom is eligible for their $60/month 55+ plan, and in order to get that, T-Mobile requires a credit check. Suggestions?