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T-Mobile.com preorder thread

Just out of curiosity.... One person estimated the avg weight between the 6 & 6+, and the weight carried by the planes from China and came up with about 300,000 iPhones per flight. I kind of wonder how many phones the UPS planes carry. It does seem like there is a ratio of more than 1:1 for UPS to China planes. That would indicate that the UPS planes don't carry as many phones per plane. I thought I had seen about 200,000 per plane somewhere but can't remember for sure.
 
Just sent over my 4th email to ERT in 3 weeks because they seem to be refusing to write me back. How is it that there is no transparency on orders that should allegedly be shipping within a week??? What a nightmare this whole thing has been!

iPhone 6+ 64GB Gold
Ordered 9/17 via JUMP in store
Order: "Being Processed"
Expected to ship on or before 10/29
 
trying hard to be patient.

Talked to my ERT yesterday and she was quoting what my order status says: on or before 10/24. She told me she'd call on Sunday to see if it had shipped (she's off Sat, which would be 72 hours).
Then I made the mistake of calling a CSR tonight and asking about it. She said 6 weeks out still. :eek: No clue about shipping tomorrow, no clue about a big shipment coming in this weekend. sigh. Makes me wish I hadn't called at all!


iPhone 6, 64gb, Space Gray
Ordered 10/1, JUMP in store.
 
jessica24 said:
Talked to my ERT yesterday and she was quoting what my order status says: on or before 10/24. She told me she'd call on Sunday to see if it had shipped (she's off Sat, which would be 72 hours).
Then I made the mistake of calling a CSR tonight and asking about it. She said 6 weeks out still. :eek: No clue about shipping tomorrow, no clue about a big shipment coming in this weekend. sigh. Makes me wish I hadn't called at all!


iPhone 6, 64gb, Space Gray
Ordered 10/1, JUMP in store.
Click to expand...

Yeah, I contacted CSR, the very same experience.
 
We'll see how this works out.

After my incredibly long winded email, I got an ERT assigned to me. To Clarify, I've had to place four different orders for My phone, and had quite a few complications with my current device. Jimmy (My ERT) called me today to let me know she is sending a phone from HER OFFICE. The same phone I ordered.(6+ 128 SG) It ships tomorrow, and should be here no later than Tuesday.
 
I'm kind of worried now.

I decided to cancel the order I placed. The rep told me she would submit a request to her supervisor and it shouldn't take longer than 24 hours.

Does anyone have any experience canceling an online order? Does that sound right? I don't want to locate the 6 Plus Unicorn only to be told my order is pending against my acct.
 
So I FINALLY received my phone today.

FWIW. It got shipped yesterday

My EST Del date was Oct 27th.

Don't believe the delivery dates
 
mikeydeezy said:
I'm kind of worried now.

I decided to cancel the order I placed. The rep told me she would submit a request to her supervisor and it shouldn't take longer than 24 hours.

Does anyone have any experience canceling an online order? Does that sound right? I don't want to locate the 6 Plus Unicorn only to be told my order is pending against my acct.
Click to expand...


I cancelled my unicorn and ordered a 128gb Gold +

The cancellation was instantaneous over the phone. Idk why they are making you wait 24 hours... I did have an ERT do it so maybe that's why?

----------
mikeydeezy said:
Congrats!!! When did you place your order?
Click to expand...

Oct 2nd
 
MacDiddy69 said:
I cancelled my unicorn and ordered a 128gb Gold +

The cancellation was instantaneous over the phone. Idk why they are making you wait 24 hours... I did have an ERT do it so maybe that's why?

----------



Oct 2nd
Click to expand...

Hmm...that's not too bad of a wait (for the ****show we've seen at least). 21 days. I almost want to wait it out and see how long it'll take for the upgrade to arrive. But I also don't want to be locked in in case I find one in store only to be double charged.

And I've been living proof of how slowly T-Mobile can move with things. I returned an online order to them on 10/2 and it's still yet to be processed in their system. I even have my first months EIP payment due for it. :rolleyes:
 
mikeydeezy said:
Which one is that? The ones I've seen on Amazon are comically oversized for even the 6 Plus.
Click to expand...

A generic one I found on Amazon... Its large but the phone fits, I'm also using an Apple leather case on the phone itself which is awesome...
 
I've never had to wait longer than a few days for an iPhone upon it's release. Can't believe it's been over a month, wow. Doesn't seem to help any that the ERT has ignored my past emails.
 
Looks like TMO's updating their site. None of the iPhones have the order now shipping soon message. Does this mean all 6+'s are in stock? LOL
 
Goldinboy17 said:
I've never had to wait longer than a few days for an iPhone upon it's release. Can't believe it's been over a month, wow. Doesn't seem to help any that the ERT has ignored my past emails.
Click to expand...

same hear never had to wait this long and also ERT ignored my emails.
 
MacDiddy69 said:
So I FINALLY received my phone today.

FWIW. It got shipped yesterday

My EST Del date was Oct 27th.

Don't believe the delivery dates
Click to expand...

Did your card get charged?

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Goodmorning Macrumorers.........Any good news for you guys out there?
 
[/COLOR]Goodmorning Macrumorers.........Any good news for you guys out there?[/QUOTE]

No, not here. I did notice that my credit of $202 on their website now shows that I owe them $22. So that'll be a conversation point.
 
LillyLand said:
[/COLOR]Goodmorning Macrumorers.........Any good news for you guys out there?
Click to expand...

No, not here. I did notice that my credit of $202 on their website now shows that I owe them $22. So that'll be a conversation point.[/QUOTE]

What? I would talk to them too about that. And my iPhone started shutting off randomly so now I'm using some old crappy phone and I can't even get signal anywhere because it's only running EDGE..... WTF!!! I'm getting so upset
 
J2funny said:
Goodmorning Macrumorers.........Any good news for you guys out there?
Click to expand...

I had high hopes that they have finally started cranking out some 64 GB gold +'s, but alas, no :(

Other than that, it is nice and sunny here today in northern Ohio, I think I might actually go outside today..hmm...maybe I will stop into T-Mobile & pay off my iPhone 5. :)

Does anyone know if owing on an EIP will affect your current order?

----------
J2funny said:
And my iPhone started shutting off randomly so now I'm using some old crappy phone and I can't even get signal anywhere because it's only running EDGE..... WTF!!! I'm getting so upset
Click to expand...

Did you talk to you rep? I would think that you should really get a loaner now...put on your best distraught/whine voice & call them & complain...
 
naesatt said:
I had high hopes that they have finally started cranking out some 64 GB gold +'s, but alas, no :(

Other than that, it is nice and sunny here today in northern Ohio, I think I might actually go outside today..hmm...maybe I will stop into T-Mobile & pay off my iPhone 5. :)

Does anyone know if owing on an EIP will affect your current order?
Click to expand...

No it shouldn't affect your order. And it's sunny out here in Florida but I won't be going outside. Idk how to anymore. This wait is keeping me inside refreshing pages and ripping my hair out

----------
naesatt said:
I had high hopes that they have finally started cranking out some 64 GB gold +'s, but alas, no :(

Other than that, it is nice and sunny here today in northern Ohio, I think I might actually go outside today..hmm...maybe I will stop into T-Mobile & pay off my iPhone 5. :)

Does anyone know if owing on an EIP will affect your current order?

----------



Did you talk to you rep? I would think that you should really get a loaner now...put on your best distraught/whine voice & call them & complain...
Click to expand...

I didn't try to get a loaner. I told them about the problem with my current phone and he said T-Mobile has loaner phones. So I went to T-Mobile to get one and they said there is none left and they're all flip phones so it wouldn't really do me any good. So I'm like SOL...
 
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