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UPDATE
I sent a copy of my story to apple store customer care last night and today at noon I received a phone call from a polite man named Craig from apple. He was very concerned with what had happened and took my situation very seriously. He told me that he had already spoke to someone at my local apple store and had reserved an iPhone 5s for me in either the T-mobile or AT&T version under my name and I just to go and pick one up ASAP. So I did and I made sure to request the "Device Only AT&T" option. When I got home I plugged it into iTunes and guess what? iTunes popped up with the message "Congratulations, your iPhone has been unlocked". I am very happy they took my situation seriously, responded so quickly and were prepaid to remedy the situation. He thanked me for my input and said that this information will help to better the customer experience at their locations.

That's great to hear! Good luck with the 5s. I'm testing out a T-Mobile locked version right now (I bought it through T-Mobile) and really like the fingerprint scanner. I just need to figure out whether T-Mobile works for me as a network.
 
UPDATE
I sent a copy of my story to apple store customer care last night and today at noon I received a phone call from a polite man named Craig from apple. He was very concerned with what had happened and took my situation very seriously. He told me that he had already spoke to someone at my local apple store and had reserved an iPhone 5s for me in either the T-mobile or AT&T version under my name and I just to go and pick one up ASAP. So I did and I made sure to request the "Device Only AT&T" option. When I got home I plugged it into iTunes and guess what? iTunes popped up with the message "Congratulations, your iPhone has been unlocked". I am very happy they took my situation seriously, responded so quickly and were prepaid to remedy the situation. He thanked me for my input and said that this information will help to better the customer experience at their locations.


Yup. I love apple store employees, but they generally do not know a lot of things. I told them that full price device only purchases for ATT iPhones would be unlocked when you restore, but they look at me like im crazy.

Two different ones told me "Tmobile iPhone is locked to Tmobile" and yet everybody who has bought one says its unlocked. LOL whatever.
 
Do you have to connect the phone to iTunes and do a "factory restore" before it's unlocked?

I'm planning on picking up a 5s when I get to the States in a few months, but might not have computer access there for a bit. I'm hoping to use a prepay sim in the states, and my foreign sim when I'm back overseas.
 
Do you have to connect the phone to iTunes and do a "factory restore" before it's unlocked?

I'm planning on picking up a 5s when I get to the States in a few months, but might not have computer access there for a bit. I'm hoping to use a prepay sim in the states, and my foreign sim when I'm back overseas.

No, as soon as you connect to iTunes, the phone is unlocked. I bought three and all of them unlocked as soon as I connected.
 
Signed and hoping for change.

The U.S. is the only country where paying full price for an unlocked phone is a pain in the ass. I'm a recent American transplant to Canada and all I can say is that buying unlocked phones is normal(contract subsidies are still available) up here.

Went to the Apple store launch day, and told them I'm buying a 5s. Immediately the Apple guy asks if I'm looking for contract or unlocked. Told him unlocked, and he gave me a card and told me to stand in the unlock purchase line. One line for unlocked and another for contract. Can u believe that ever happening in the U.S.????



This is why the White House has asked Congress to pass a law that requires all phones sold to be unlocked. Some of us signed that petition a while ago and it garnered more than the requisite 100K signatures.

BTW, I cannot remember any iPhone launch where Apple sold "unlocked" iPhones. We have always had to wait a month for the official unlocked ones at least in the US. Sure the Verizon iPhone 5 was unlocked but that something to do with an FCC requirement for Verizon's LTE service
 
No, as soon as you connect to iTunes, the phone is unlocked. I bought three and all of them unlocked as soon as I connected.

Thanks for the info.

I might not have access to a computer while there-would they let me connect to iTunes at the apple store, or do you think I can just pop in my foreign and local sims and be good to go?
 
Yup. I love apple store employees, but they generally do not know a lot of things. I told them that full price device only purchases for ATT iPhones would be unlocked when you restore, but they look at me like im crazy.

Two different ones told me "Tmobile iPhone is locked to Tmobile" and yet everybody who has bought one says its unlocked. LOL whatever.

Apple Store employees only know and will say what they have been trained/told to say by managers and corporate.
 
No. Hardware-wise it should work, but for CDMA networks like Verizon, your phone has to be in their computer and they won't add one purchased from another carrier.

Someone else in this forum or another (I will try to find his post) confirmed he was able to get Verizon lte (not voice and text) on his AT&T or tmobile iPhone 5s. Has anyone tried this ?


Sent from my iPhone using Tapatalk 2
 
Is it possible to buy from Apple a Verizon "device only" as it is with the AT&T and T-Mobile versions?

I don't know for sure but its seems that only the At&t and t-mobiles versions sold at the apple store can be purchased "device only".
 
Is it safe to say all iphones bought from the apple store out right can be unlocked and work with t-mobile?
 
except sprint.

Man! i wish i would of known earlier!!!!!! so next time apple has anyone of them i just going to pick them up (besides sprint)

So this is only apple store, the actual retail stores, verizon at&t etc this does not work correct?
 
I don't know for sure but its seems that only the At&t and t-mobiles versions sold at the apple store can be purchased "device only".

did you try the Verizon 5s with other US carrier other then Verizon itself?

Is it possible to buy from Apple a Verizon "device only" as it is with the AT&T and T-Mobile versions?

I purchased a 32GB Verizon iPhone 5s "device only" from a store in Chicago today and it works perfectly with my AT&T SIM card. I don't even have a Verizon account so I can confirm that it activates properly with another SIM.
 
Man! i wish i would of known earlier!!!!!! so next time apple has anyone of them i just going to pick them up (besides sprint)

So this is only apple store, the actual retail stores, verizon at&t etc this does not work correct?

iphones sold at any verizon store will still be sim unlocked. Its a govt requirement/mandate for Verizon to sell their LTE phones SIM unlocked.

You could buy a full price iPhone at an AT&T store, but they might give u trouble for not activating service. And obviously Tmobile wont unlock your phone unless you have service for so and so days.

So yes, best bet is apple retail store.
 
Okay, so my friend ordered me a T-Mobile Unlocked iPhone 5S, will I be able to activate it abroad? (I live in Europe) with my own carrier sim?

Thanks
 
Okay, so my friend ordered me a T-Mobile Unlocked iPhone 5S, will I be able to activate it abroad? (I live in Europe) with my own carrier sim?

Thanks

Yes you should be able to, my question is though could you activate the T-Mobile phone with their sim and would it still be unlocked for all other carriers?
 
Yes you should be able to, my question is though could you activate the T-Mobile phone with their sim and would it still be unlocked for all other carriers?

Thanks, I hope its true, otherwise I will be sooo screwed
 
Yup. I love apple store employees, but they generally do not know a lot of things. I told them that full price device only purchases for ATT iPhones would be unlocked when you restore, but they look at me like im crazy.

Two different ones told me "Tmobile iPhone is locked to Tmobile" and yet everybody who has bought one says its unlocked. LOL whatever.
Generally the Apple employees try to follow policy. It's the customers that try to evade policies and cut corners and that's what gets them into a pickle.

Apple doesn't have any genuine unlocked 5s phones for sale at this time.
 
Thanks, I hope its true, otherwise I will be sooo screwed

Don't worry about it several people have already confirmed the phone is unlocked. I'm from Europe too and bought the T-Mobile version. If you bought it straight from Apple it should be fine, there is not one user that has claimed the phone is locked
 
I purchased a 32GB Verizon iPhone 5s "device only" from a store in Chicago today and it works perfectly with my AT&T SIM card. I don't even have a Verizon account so I can confirm that it activates properly with another SIM.

You can just walk in and purchase a Verizon phone full price without having to sign up for service? I was wanting to do this in case I decide in the future to switch providers, but didn't think they'd allow it.
 
You can just walk in and purchase a Verizon phone full price without having to sign up for service? I was wanting to do this in case I decide in the future to switch providers, but didn't think they'd allow it.

I did yesterday at an Apple Store in Chicago. Some stores or associates might balk at it but they were fine with it where I was. I took a card for an AT&T 64GB just in case they wouldn't sell me the 32GB Verizon device only, but they did and so I handed back the AT&T card so that someone else could buy it. I doubt a Verizon Wireless store or reseller would, though. They have a vested interest in signing people to contracts. Apple couldn't care less, though. The fewer people on contract, the more available to buy the iPhone 6 next year.

It isn't totally farfetched, since you can go to Verizon and have it linked to an existing account later. It's the only way to keep a grandfathered unlimited data plan with them.

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Generally the Apple employees try to follow policy. It's the customers that try to evade policies and cut corners and that's what gets them into a pickle.

Apple doesn't have any genuine unlocked 5s phones for sale at this time.

They don't have a separate "unlocked" SKU. However, there's nothing evasive about making a device-only phone purchase. By virtue of its agreement with the FCC, all Verizon LTE phones are unlocked. AT&T's own policies state that you can buy a full-priced device and request an unlock if it isn't unlocked already.

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except sprint.

True. There are three SKUs in the US
A1533 GSM - AT&T & T-Mobile
A1533 CDMA - Verizon
A1453 CDMA - Sprint

It wouldn't surprise me if there is a single A1533 model just marketed under two SKUs (and with the CDMA radio disabled on the GSM models). It would make it a lot easier on the production line.

The 1533 models support all the same bands except only the CDMA version supports Verizon. The 1453 model trades some of the LTE bands for additional bands that only Sprint uses in the US.

European phones support fewer LTE bands, and Asian phones support TD-LTE used in China.
 
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True. There are three SKUs in the US
A1533 GSM - AT&T & T-Mobile
A1533 CDMA - Verizon
A1453 CDMA - Sprint

It wouldn't surprise me if there is a single A1533 model just marketed under two SKUs (and with the CDMA radio disabled on the GSM models). It would make it a lot easier on the production line.

The 1533 models support all the same bands except only the CDMA version supports Verizon. The 1453 model trades some of the LTE bands for additional bands that only Sprint uses in the US.

European phones support fewer LTE bands, and Asian phones support TD-LTE used in China.

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