T-Mobile iPhone Users Seeing Frequent Random Restarts and Blue Screens

EdgardasB said:
It has nothing to do with those apps... The problem is with carrier configuration update.
Click to expand...

I just emailed our corporate T-Mobile rep, here is his response:

"Just talked with my Sales Engineer and yes this is a known issue. Not sure of the details, but I will find out more."

So there, but my Tmo iPhone 6 has zero problems, but my wifes & daughters have BSOD'd.
 
May have nothing to do with the carriers for the carrier update,

my 6+ which was purchased in Asia unlocked...

it had no Sim card and was operating on Wi-Fi only
and got the blue screen and the crazy screen colors.

Only had a Softbank Sim card in there from Japan for five minutes to turn the thing on and then never since. The blue screen occurred right after I updated to 8.3.
 
thejasonhowell said:
Our phones have been kernel panicking. That's a fact.
Click to expand...
Same problem here and it's been happening for about two weeks...although I have not witnessed the BSOD, just reboots. Diagnostics show kernel panics. Last ones were about 8 am and 12 noon yesterday.

T-Mobile iPhone 5s
iOS v8.3
T-Mobile v19.1
Modem firmware 4.01.00
7.8GB free space

Tried hard resets, WiFi on/off, etc.

The last time it rebooted it required me to enter my Apple ID password before I could use ANY apps. I have never seen that before.

Touch sensor has gone wonky as well...mostly not recognizing me, requiring that I enter my phone's PW. That might be a coincidence, but seems suspicious since it's worked almost flawlessly for the past year.

Hope Apple/T-Mobile address this sooner than later.
 
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After cycling my wifi calling yesterday early evening, my phone has been stable (T-Mo iPhone 6 with wifi calling on). I can send and receive wifi calls, and the phone is functioning normally. It was unusable yesterday (it just kept rebooting). I turned off wifi calling, rebooted, and turned wifi calling back on.
 
I have this problem. I am iPhone 6 user (got it when it came out last year). Always had the 6 with T-mobile.

Problem started tuesday night, and was there all of wednesday. Last night, I let the phone sit till the power drained out, completely. Waited 30 more minutes, and then recharged.

Works fine since then. Touch wood.
 
I stopped by at a local T-Mo store. He said they know the problem and are investigating, and should have more information by tomorrow.
 
oliversl said:
"Frequent Random Restarts and Blue Screens" typical iOS from "The New Apple".
Click to expand...

Right. So two days of problems clearly means I should ignore the 7 years of almost completely trouble free iOS use (on more than 15 different devices and three different cellular networks).

Issues happen. There are hundreds of millions of iOS users now.

Let's see how this one plays out.

Seems more like a TMobile issue than an Apple one but I won't judge yet...
 
I left wifi calling on, but i did a hard reset last night and I haven't had any blue screens or restarts today.

iphone 5s on Tmobile.
 
stillraining said:
It's not just happening on iPhones. Something similar has happened on my three-week-old iPad mini 3, wifi only. Once last week and just now it flashed the Apple logo for maybe 10 seconds and then sent me back to the lock screen.

There's a post on Tumblr asking if anyone else is experiencing restarts. It has over 75,000 likes and reblogs with people experiencing restarts on a bunch of different iOS devices.
Click to expand...
This sounds more like an iOS system crash and reboot, which hasn't been unheard of since the rather rocky start to iOS 8.0
 
This is an unlocked model from South Korea, this screen followed the blue screen. The phone is almost brand-new, no drops, no water exposure and no third-party apps installed at all.
KqWxNs.jpg
 
Oddly enough, after 8 kernel panics / BSOD resets yesterday, none today. Hard reset several times yesterday, and had one last panic / BSOD last night. Didn't have WiFi calling on before and don't now. It just stopped happening (for now, anyway...) as mysteriously and as suddenly as it started. Weird.
 
Sampple said:
This is an unlocked model from South Korea, this screen followed the blue screen. The phone is almost brand-new, no drops, no water exposure and no third-party apps installed at all.
KqWxNs.jpg
Click to expand...

That looks like something really different than what most are experiencing here -- solid blue screen for half a second, then the phone starts rebooting up. That one needs an Apple Care replacement, IMHO.
 
Anyone floating the idea someone finally managed to compromise a carrier service transport and this is first documented iPhone worm in the wild?
 
Huh?? My iPhone 6 (64 GB Space Gray on T-Mobile USA network) has been running fine with no problems so far. In fact, down in the San Francisco Bay Area, I can sometimes get an amazing 80 megabits/second download speed! :D
 
richsadams said:
Same problem here and it's been happening for about two weeks...although I have not witnessed the BSOD, just reboots. Diagnostics show kernel panics. Last ones were about 8 am and 12 noon yesterday.

T-Mobile iPhone 5s
iOS v8.3
T-Mobile v19.1
Modem firmware 4.01.00
7.8GB free space

Tried hard resets, WiFi on/off, etc.

The last time it rebooted it required me to enter my Apple ID password before I could use ANY apps. I have never seen that before.

Touch sensor has gone wonky as well...mostly not recognizing me, requiring that I enter my phone's PW. That might be a coincidence, but seems suspicious since it's worked almost flawlessly for the past year.

Hope Apple/T-Mobile address this sooner than later.
Click to expand...
Had the PW issue today. Wasn't excited about entering it, tried multiple power downs in hope it would go away. It just gave me a bad feeling. I guess I should change my PW tonight.

The phone didn't blue screen, but wifi calling would not kick in, and my DDs 4s (AT&T unlocked on tmo) had service and my tmo 6 didn't.
 
Just as an fyi to people, there was an incompatibility between the phone and a new software, which has been taken off. Just restart your devices and you will not see the problem again.
 
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