As current TM customer, good luck get your your promo/credits...
I'm still waiting for them to start credits for my iphone 7 with the trade in offer.... They always say next cycle ...
As current TM customer, good luck get your your promo/credits...
Sorry check my notes again you would be at $220 because the fourth line is still $40 it's the 5th line that drops to $20.
What is bill credit? Is that the credit you get for switching carrier? I know they advertise paying the cancellation fees.Be prepared to spend hours over the course of multiple phone calls to get them to apply these “bill credits”. I’ve spent enormous amounts of time with all kinds of special T-Mobile reps and I’m still waiting on my “bill credits” from my September iPhone purchase.
They are a sham!!
Unfortunately, that's true. You have to watch your bill like a hawk and when they miss a credit, you have to spend 15 minutes on the phone. And they blame on "the computer." You eventually get it, and it doesn't happen every month (at least it didn't with us), but it becomes an annoyance.As current TM customer, good luck get your your promo/credits...
Instead of dropping the price of the service, they promise to apply credits to the account. In this case it looks like they're promising to apply a $40/month credit. We bought 2 6s's and were promised 2 $7/month credits. We bought the phones the same day but the credits were not applied the same day. They put one on or near to the due date, which made it difficult to track. I had to call maybe 5-6 times in a year about not getting one of the credits.What is bill credit? Is that the credit you get for switching carrier? I know they advertise paying the cancellation fees.
Yeah, nothing said about that. We rarely tether, but when we do it's because we want to watch a video at a condo we stay at now and then and we don't want it low-def.Tethering?
We were existing customers.Were you guys existing customers with these bill credit issues or new customers?
Still waiting to get my "free" iPhone7 from September. Their promo system is a complete joke. Takes months of fighting with them. Check out r/t-mobile on reddit...
So if I jumped on the initial 2 lines for $100 promo can I add a 3rd line at no extra cost on 3/1?
Maybe that's more complicated for them for billing. Not that it's an excuse.We were existing customers.
I think they finally convinced me to switch from Verizon. I have three lines (wife on unlocked iPhone SE, grandparents on unlocked iPhone 7, and myself on unlocked iPhone 7) and this would save me quite a bit—about $456/yr plus no activation fees for my iPhone Upgrade Program. Does anyone know if a 15% work discount also applies to this?
That sucks. I am in a similar boat as you; have 3 lines, they are charging $100 for the first 2, but $40 for the third one, for the total of $140. Wanted to see if it was possible to keep the bill at $100 for the 3 existing lines. Since the 3rd line is not that critical, I guess I'm just going to port it to Google Voice and forward it to one of my existing lines, then come March 1st, port it back to T-Mobile under promotion.I just spoke to them also. I have 3 lines now, would have to add a 4th to be eligible.
Are you saving money by switching to ATT?They do not do discounts. I just switched over a few weeks ago and am active duty military. They said I can get a one time $25 gift card... Looks like I'm moving to ATT at the end of this cycle since I have Directv Now so I can get that $25 credit and 15% discount.
My work has always said that T-Mobile has a 15% discount. I just didn't know if it could stack with this promotion. Thanks though!They do not do discounts. I just switched over a few weeks ago and am active duty military. They said I can get a one time $25 gift card... Looks like I'm moving to ATT at the end of this cycle since I have Directv Now so I can get that $25 credit and 15% discount.
I have 2 lines and a tablet. I straight up asked, can I cancel my tablet plan today and add it back on 3/1.That sucks. I am in a similar boat as you; have 3 lines, they are charging $100 for the first 2, but $40 for the third one, for the total of $140. Wanted to see if it was possible to keep the bill at $100 for the 3 existing lines. Since the 3rd line is not that critical, I guess I'm just going to port it to Google Voice and forward it to one of my existing lines, then come March 1st, port it back to T-Mobile under promotion.
Exactly what you've heard. IMO, probably means that they can't lower the price on existing accounts, but they were nice enough to give you a workaround. So pretty much what you would have to do is cancel your existing tablet line, then add it back after March 1.I have 2 lines and a tablet. I straight up asked, can I cancel my tablet plan today and add it back on 3/1.
Response was, it's for new lines only. Wasn't sure what that meant.
Apparently there is a no cancellations since 1/1/17 clause, so cancelling the line is no helpExactly what you've heard. IMO, probably means that they can't lower the price on existing accounts, but they were nice enough to give you a workaround. So pretty much what you would have to do is cancel your existing tablet line, then add it back after March 1.
Kinda easier to do with a tablet since it does have a phone number associated, but it's not relevant since you can't make and receive calls on that number. Plus it would involve a trip to the store for a new SIM card or waiting for one by mail since once you cancel your existing tablet line, the SIM card associated with it will be de-activated, I'm pretty sure you'll need a new one when adding it back.
I actually want to keep the number on my third line, so I'll probably have to port it somewhere else (GV will charge $20), then back to T-Mobile. Again, probably warrants a trip to the store or online order.
Yeah, nothing said about that. We rarely tether, but when we do it's because we want to watch a video at a condo we stay at now and then and we don't want it low-def.