Carrier T-Mobile paying ETF

Discussion in 'iPhone' started by keitarou, Mar 5, 2014.

  1. keitarou macrumors 6502

    Joined:
    Dec 7, 2012
    #1
    Has anyone received their ETF's from T-Mobile? I just submitted all of my statements and wanted to know if others have already received it and how long it took to get it. And did they reimburse the taxes as well or just the ETF that's listed on the statement? Thanks for the help.
     
  2. kornberg macrumors member

    Joined:
    Feb 19, 2012
  3. mattopotamus macrumors G5

    mattopotamus

    Joined:
    Jun 12, 2012
    #3
    It actually takes much much longer than 8 weeks. I submitted mine on February 13th and just got a text 2 days ago saying they approved the ETF and I now have to wait 8 weeks. All in all expect a minimum of 10-11 weeks. Personally, I would have preferred to just have a credit on my account that immediately takes effect.
     
  4. techiegirl macrumors 6502a

    techiegirl

    Joined:
    Sep 7, 2007
    #4
    I submitted mine 2/18 and just received notice they received my request.
     
  5. aneftp macrumors 68040

    Joined:
    Jul 28, 2007
    #5
    Looks like t-mobile usa essentially wants at least 4 months of service (just in case someone wants to bail on them).

    Smart thinking of them.
     
  6. techiegirl macrumors 6502a

    techiegirl

    Joined:
    Sep 7, 2007
    #6
    Yes. By then, it's to late for you to go back to the original carrier and get your ETF reversed.
     
  7. keitarou thread starter macrumors 6502

    Joined:
    Dec 7, 2012
    #7
    For those of you who got confirmation on the ETF, will t-Mobile pay the taxes and surcharges as well? Freaking AT&T charges 11% of the ETF in surcharges. Taxes I understand but surcharges? So annoying.
     
  8. mattopotamus macrumors G5

    mattopotamus

    Joined:
    Jun 12, 2012
    #8
    they will not pay the taxes. It is strictly for the ETF amount. Also, I retract my previous statement. My email says it will arrive in 2-3 weeks, so 8 weeks in total seems pretty accurate. They just take about 3 weeks to approve the submission.
     
  9. SoIsays macrumors regular

    Joined:
    Nov 1, 2011
    #9
    For Tmobile to pay the ETF, can we NOT have to turn in our current phone? I'd rather keep using my awesome verizon 5S.
     
  10. wordoflife macrumors 604

    wordoflife

    Joined:
    Jul 6, 2009
    #10
    Trade in any phone on their list and keep your 5S to the side. You will still have to buy a phone from them, but at least you won't have to buy another 5S - you can buy a cheap one and swap SIMs into your 5S later.
     
  11. techiegirl macrumors 6502a

    techiegirl

    Joined:
    Sep 7, 2007
    #11
    We bought a $15 prepaid phone and got $5 back for it.
     
  12. dmk1974 macrumors 68000

    dmk1974

    Joined:
    Sep 16, 2008
    #12
    For those of you who actually received your ETF reimbursements, what was the actual duration from when you submitted? I just submitted mine online today. Thanks!
     
  13. techiegirl macrumors 6502a

    techiegirl

    Joined:
    Sep 7, 2007
    #13
    Submitted online on 2/19. Received card in mail on 4/4.
     
  14. ashleymc2008 macrumors newbie

    Joined:
    Jan 25, 2014
    #14
    I submitted mine on Monday- 4/7. I understand it takes a while to process, but did anyone have to make payment arrangements with their previous carrier?
     
  15. mattopotamus macrumors G5

    mattopotamus

    Joined:
    Jun 12, 2012
    #15
    There is no payment arrangement to be made. You are going to have to pay out of pocket the ETF with your old carrier. I personally would rather them just give me a bill credit for the ETF since the previous carrier bill will be due beforehand.

    2/13 I submitted my ETF and 3/14 I had the prepaid card in my hands.
     
  16. 617aircav Suspended

    Joined:
    Jul 2, 2012
    #16

    How can you make a payment arrangement with a company you are no longer doing business with and which you are breaking a contract?
     
  17. mattopotamus macrumors G5

    mattopotamus

    Joined:
    Jun 12, 2012
    #17
    I think he was hoping to actually pay the ETF with the prepaid card. The problem is the bill will always be due before your prepaid card arrives.
     
  18. 617aircav Suspended

    Joined:
    Jul 2, 2012
    #18

    Yep. Etf bill is due almost immediately.
     
  19. ashleymc2008 macrumors newbie

    Joined:
    Jan 25, 2014
    #19
    We'll I told verizon that I switched and I was waiting on a card and they told me I could make a payment arrangement.
     
  20. CEmajr macrumors 601

    Joined:
    Dec 18, 2012
    Location:
    Charlotte, NC
    #20
    Anyone get theirs yet? I switched out my last 2 lines from Verizon almost two months ago and almost forgot about the ETF reimbursement haha. Just submitted it online 5/5. Just wondering how long it took for people to actually get paid.
     
  21. keitarou thread starter macrumors 6502

    Joined:
    Dec 7, 2012
    #21
    It took about 6 weeks. I got mine last month.
     
  22. dmk1974 macrumors 68000

    dmk1974

    Joined:
    Sep 16, 2008
    #22
    Submitted 4/9
    Approved 4/30
    Mailed 5/13
    Received 5/16
     

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