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T-Mobile USA Blames Lack of iPhone for Customer Loss in 4Q 2011
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Last year they lost 471,000 for about the same quarter time frame.
This suggests the exodus is accelerating.
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Yes, but that will not stop loss of customers. It will only delay the inevitable if they do not get iPhone.
This suggests the exodus is accelerating.
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Yes, but that will not stop loss of customers. It will only delay the inevitable if they do not get iPhone.
I've been a loyal T-Mobile customer for years. Considered switching to AT&T for the iPhone, but I decided against it. TMO customer service is the best, and the service is very good. Plus, their plans are the most affordable. My current plan options are twice the price on Verizon and AT&T.
we'll shall see who's silly after they file chapter 7...3 billion is not enough money to save T mobile, nor is the paltry spectrum they recieved (will recieve) from AT&T...they need the iPhone... period
Had to call Customer Service twice and got nothing but stellar service. Great coverage in Chicago.
A couple of friends had to call AT&T Wireless Customer Service, and after getting transferred a few times, their issues weren't even resolved...
T-Mobile needs the next round of iPhones (8 Gig 4S for $99 and the iPhone 5) and they'll be getting a lot of customers back...
I get 10 to 12Mb downloads on TMO. Not sure why I need faster. HTC Amaze is a solid phone.
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Nor is the current LTE, so there.
t-mobile FTW
I have had TMobile service for the past 8 years, I got nothing but praises for the company this whole time.....just great. I am currently using an unlocked iphone 4, yes I only get edge, but so what. It is plenty for maps and listening to the radio on the run and no I do not feel the need to stream videos over 3g or 4g for that matter.
Now, I would never jump to another company for a number of obvious reasons....and I could write a whole paper on those reasons. Having said that TMobile has only one problem (maybe two), first is the 3g download link is different from that used by the iphone, making it impossible to get 3g service on the iphone on Tmo's network.
However, that is about to change soon....with the release of the next iphone....A lot of people do not understand and often understate the power of the iphone.
But it is funny how Sprint posts over $1,000,000,000 loss last quarter (i know the reason, you don't have to tell me) and somehow that goes unoticed, oh it's ok you say....it is a big loss for any company, I don't care how big they are.
I am positive Tmo will rebound stronger than ever, it just can't do it without the iphone.
I have had TMobile service for the past 8 years, I got nothing but praises for the company this whole time.....just great. I am currently using an unlocked iphone 4, yes I only get edge, but so what. It is plenty for maps and listening to the radio on the run and no I do not feel the need to stream videos over 3g or 4g for that matter.
Now, I would never jump to another company for a number of obvious reasons....and I could write a whole paper on those reasons. Having said that TMobile has only one problem (maybe two), first is the 3g download link is different from that used by the iphone, making it impossible to get 3g service on the iphone on Tmo's network.
However, that is about to change soon....with the release of the next iphone....A lot of people do not understand and often understate the power of the iphone.
But it is funny how Sprint posts over $1,000,000,000 loss last quarter (i know the reason, you don't have to tell me) and somehow that goes unoticed, oh it's ok you say....it is a big loss for any company, I don't care how big they are.
I am positive Tmo will rebound stronger than ever, it just can't do it without the iphone.
When I visit my brother-in-law in Decatur, a city within the metro Atlanta area within the interstate loop, I-285, I am lucky to get 2G coverage on my Sensation 4G.
It's too bad they could not have worked out a deal to share the cell towers. That would have made every customer happier, and it would have prevented the protests from those civic-minded groups who protest those towers as being cancer causing.
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"i before e except ..."
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Not getting the iPhone is NOT a reason to leave T-Mo unless you are one of the people who is susceptible to those iPhone-is-better-than-sex ads. I am perfectly happy with my Sensation 4G. It does what I need it to do, and it does it well.
I don't know who that guy is, but anyone who drinks XX instead of Negro Modelo or Bohemia (at a minimum, and Sol is quite good as well) is a stupid tardo.
Helps when you live in a country the size of a state or two here
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Really? Show me where you can go month to month on a nationwide provider here with the iphone and not pay the same rate as those on contract.
Without this "craphole" you would not enjoy the iphones or any other apple product
You are really ignorant of the issues carriers face in the US with these sorts of statements
I love when people correct other's spelling on the internet...it makes them look so smart
Attachments
Do tell!!
I did my own cost research, bottom line I was wasting money. Not much, but I would clearly loose money.
Agree on needing iPhone.
As RIM and Nokia is seeing, having just the device is not enough.
I don't have to justify anything. I have the tech and you don't ... lol
And you're stuck with crappy monthly fees and other ridiculousness.
Go ahead, make so excuses and let me know.
Your state is bigger than my country ... cry me a river.
I'll check this post on my V2 TD-LTE on the subway home after I select if I want the German SIM or the American SIM.
Probably, the American SIM so I can laugh about paying less in charges outside the US than you do inside the US.
lol
lol
when I travel there with my prepaid German uSIM. it's 0.09 eurocents/min or per SMS and 0.19/eurocents per MB
that's a roaming charge that you could easily get and it works on all networks (not on just one of the big four in the US).
I don't have to justify anything. I have the tech and you don't ... lol
And you're stuck with crappy monthly fees and other ridiculousness.
Go ahead, make so excuses and let me know.
Your state is bigger than my country ... cry me a river.
I'll check this post on my V2 TD-LTE on the subway home after I select if I want the German SIM or the American SIM.
Probably, the American SIM so I can laugh about paying less in charges outside the US than you do inside the US.
lol
so what our millitary crushed your arses
I don't have to justify anything. I have the tech and you don't ... lol
And you're stuck with crappy monthly fees and other ridiculousness.
Go ahead, make so excuses and let me know.
Your state is bigger than my country ... cry me a river.
I'll check this post on my V2 TD-LTE on the subway home after I select if I want the German SIM or the American SIM.
Probably, the American SIM so I can laugh about paying less in charges outside the US than you do inside the US.
lol
That's okay. We got the iPhone before you. Not bad for a "Second-World Craphole"
It WAS a reason I left T-Mo!
The reason is iPhone has certain apps Android does NOT have.
For 14 months I carried an iPod Touch 4 to use to apps but stay on T-Mobile.
Even limited by Wi-Fi, it still out performed my coworkers BlackBerry.
Android lacks a LOT of apps (but yes, does have some iPhone does not have, namely Porn), but obviously you are not demanding too much out of your phone.
Other T-Mo news articles:
IPhone Sucks Subscribers Away From T-Mobile USA
T-Mobile USA To Make Data Network Work With IPhone
You can get a no-contract micro SIM from Straight Talk for $15 and use their prepaid $45/mo. plan for unlimited talk, unlimited text, and "unlimited data" (which is really about 2GB before the possibility of Straight Talk sending a threatening message about cancelling your service due to excessive data use). If you prepay several months, this comes down to $42 per month.
Straight Talk is a discount brand of TracFone which itself is the American subsidiary of Mexican telecom giant America Movil. They purchase cellular service wholesale from other mobile operators (AT&T and Sprint) so an iPhone using a Straight Talk SIM is connecting to AT&T's cellular towers.
This is perfectly legal, no one's terms are being violated. As a matter of fact, America Movil billionaire chairman Carlos Slim has personally endorsed this.
If your cellular usage (talk and data) is very modest, you might be able to get by with AT&T's GoPhone Pay As You Go prepaid service. I average about 20 minutes of cellular talk time per month, plus about 100MB of cellular data (WiFi at work and home is solid). My monthly cellular costs are about $12 right now. I use Google Voice for SMS, so I don't pay for texting (apart from any cellular data usage which is way cheaper than text plans). Moreover, you can shave another 10% off GoPhone costs if you buy refill cards from online vendors.
The GoPhone SIM actually works in my iPad 2 as well. You just need to change the APN. This site helps you generate a custom APN.
Just wondering if you have unlimited talk, text, and web or if you are limited in your plan?
Do you need to be jailbroken to use Straight Talk? I see you can buy the microsim.
It's better for the consumer. AT&T wanted T-Mobile's towers and spectrum, the "more jobs will be created" thing was utter trollop. If AT&T ends up acquiring T-Mobile I would bet my shoes that T-Mobile's offices and stores (those stores remotely close to AT&T stores) would almost all be gutted and sold for scrap.
If you think AT&T getting T-Mobile would be good for anyone but AT&T's board of directors, you are extremely naive.
well what happens when tmobile folds? because they will..especially without the iPhone...I'm sure AT&T would have retained the majority of Tmobile's staff if the merger would have gone through
According to the discussion on this article, the answer is the AT&T Straight Talk SIM will work on locked AT&T handsets. You do not need to jailbreak and unlock your iPhone. The Straight Talk website also is worded that AT&T phones will work with their AT&T compatible SIM.
I bought a factory-unlocked iPhone 4S from Apple at full retail, so it doesn't really concern me.
The biggest cons of using Straight Talk are: no Visual Voicemail, no MMS without jailbreaking and hacking, relatively poor customer service at Straight Talk.
For sure, a GoPhone SIM will work in an AT&T iPhone without unlocking.
I believe it. No problem here with T-Mobile, been a customer with them front the start (when they were just coming from Voicestream). Cancelled my three-line family plan last month and switched to Sprint because we wanted iPhones.