So again, I'm canceling with Verizon over the phone, and the person is telling me that I will be charged an activation fee. I never used the phone on Verizon, and replaced the SIM with my t-mobile one as soon as I got it, and it's only the day after (I'm only being charged for one day of service). I didn't even open the box in store.
I had to start a new line on a new account when I got the phone on contract. Did you do the same, or was it an old account/line? I bought at Apple store. I basically did everything you said except open it at the store. What should I tell them?
I finally got my final bill and it has the ETF, activation charge, one day of service fee and taxes on the bill.