I've installed 13.5 Beta 3 to test if the issue is fixed. Unfortunately doesn't seem to be - WindowServer still crashes when plugging in dock with displays connected. Although, a popup appeared once it recovered, saying WindowServer crashed and prompted me to submit the logs to Apple. Hopefully they'll look into it now I've submitted the logs.
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Temporary fix for external monitor issue over usb-c in Ventura
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For those stuck at loading screen after entering password.
Just upgraded to Ventura on my work laptop.
After doing the TLDR,
I repeated the same process, but logging in as admin this time. Meaning login as a user with admin rights throughout the whole process.
This time it worked after the restart.
Now log out of admin user, and back to your own user. It should work fine.
Haven't tried restarting yet, to see if this entire needs to be repeated after every reboot
Dell u4021qw.
Just upgraded to Ventura on my work laptop.
After doing the TLDR,
- Disconnect external monitor
- Run the command in the terminal: sudo sleep 20; sudo kill -9 $(pgrep WindowServer)
- Enter the admin user password and press enter
- Connect external monitor before 20 seconds had passed
- After 20 seconds, you will need to log in to macOS again, but this time your monitor should work
I repeated the same process, but logging in as admin this time. Meaning login as a user with admin rights throughout the whole process.
This time it worked after the restart.
Now log out of admin user, and back to your own user. It should work fine.
Haven't tried restarting yet, to see if this entire needs to be repeated after every reboot
Dell u4021qw.
The problem for which I started this forum has been solved according to my tests carried out in macos ventura 13.5
I no longer get a blurry image when connecting the cable.
If you have time, you could post if the problem has been solved in Ventura 13.5 final. Thanks
I no longer get a blurry image when connecting the cable.
If you have time, you could post if the problem has been solved in Ventura 13.5 final. Thanks
Last edited:
I'm testing en ventura 13.5 final it seems to be fixed. At least in my case
I took a chance, updated my 2018 MacMini to 13.5 and can say that external display to my 49" ultra-wide Dell U4919DW monitor works fine (USB-C to DP cable), and also no issues encountered with the two old 20" wide flat-panel displays on either side of the ultra-wide.
Keeping my fingers crossed it stays working as it is supposed to.
Keeping my fingers crossed it stays working as it is supposed to.
which monitor do you have? I have updated to macos Sonoma 14 (developer beta), and my LG49 doesn't work at full resolution. So frustrated.
Although it appears to be displaying correctly, the system settings are weird.
A check under the hood gives an unpleasant surprise.