Texts or iMessages don't sound alerts or wake up screen on iPhone 5

Discussion in 'iPhone' started by ipoddin, Sep 21, 2012.

  1. ipoddin macrumors 6502a


    Jan 6, 2004
    Los Angeles
    Phone isn't on vibrate. In notifications settings messages are set to view in lock screen, show preview, tone is set to default. When a text or iMessage comes in the screen doesn't wake up nor does the text tone go off.

    If I'm using the phone I see the banner and hear the alert. But if phone is locked I have no idea a message comes in unless I turn the screen on and see the alert.

    What am I missing?
  2. dabigone macrumors regular

    Jul 8, 2008
    I'm having the same problem. Was working fine, but now there are no text sounds at all. But if I'm in the text window I get a sound when I sen a message.
  3. solidsnake32292 macrumors regular

    May 29, 2010
    Having similar issues here.... hope this get's fixed asap!
  4. J.L.Photography macrumors 6502

    Feb 23, 2012
    South Florida
    go to notifications and check the alert style, maybe its set to none.... change it to banner
  5. dabigone macrumors regular

    Jul 8, 2008
    Shut down all my apps and reboot. Sounds are back. I'm guessing another app was taking precedence.
  6. dtbratt macrumors 6502


    Feb 6, 2011
    Amherstburg, ON
    Do this. Its probably turned off in notifications.
  7. BurntReality macrumors 6502


    Jun 21, 2010
    Tyler, TX
    Sounds to me like you have Do Not Disturb Mode enabled. It will not alert you to text messages while phone is locked.

    Disable it through settings.
  8. QuarterSwede macrumors G3


    Oct 1, 2005
    Colorado Springs, CO
    My thought too.
  9. 13irregular macrumors newbie

    Jun 24, 2010
    same thing happening to me, i hear a sound but screen shows nothing.
  10. DCHoya macrumors newbie

    Sep 22, 2012
    Same problem here. My phone has the vibrate function turned off and it's on silent, so unless I check the lock screen regularly, I have no idea if I'm getting texts or not.

    I've also found that a number of my iMessages have been delayed, which makes the problem even more troublesome.
  11. ipoddin thread starter macrumors 6502a


    Jan 6, 2004
    Los Angeles
    Ok, it was DND mode, but I don't know why it was doing this. I set it up as a scheduled DND from Midnight to 8am. Then in settings I enabled DND thinking I had to for the schedule to run. Maybe that was a mistake. However, it still should have let the texts come through b/c I was missing texts from my gf who is setup as a favorite. I allowed favorites to come through in DND.

    When I turned DND off, texts popped up again. But still don't know why a person who was set as a favorite didn't come through. She's set as a favorite in my phone contacts, is there somewhere else to set favorites for DND?
  12. cypress822 macrumors regular

    Jun 11, 2012
    same problem here...only a small partial percentage of my text messages are coming with alerts.
  13. cypress822 macrumors regular

    Jun 11, 2012
    this is driving me nuts...cant believe more people are not having this problem...not much at all on internet about it
  14. Codepiink, Sep 23, 2012
    Last edited: Sep 23, 2012

    Codepiink macrumors regular

    Jun 24, 2010
    Westchester County, NY

    The same thing was happening to me. I realized that of you have a scheduled DND, DO NOT flip the setting to "on" in the general settings. Turning this on will immediately turn on DND and you will not get notifications. Whatever time you schedule DND, it will turn on by itself during those hours. I found this out the hard way when I turned this setting on and I missed an important phone call while the phone was in my hand.
  15. pbrooks macrumors regular


    Jul 15, 2008
    I was initially confused by what seemed like a redundant set of controls for DND mode, but it does make sense. The top-level DND button under Settings is a quick-access control. The DND settings in Settings>>Privacy is for scheduling which I imagine is something you wouldn't need frequent access to under typical use.
  16. cbr09123 macrumors newbie

    Aug 24, 2010
    Under notifications, also check to see if it is set to show on lockscreen. That'll make it so it wakes the screen.

    Also, I'm having a small similar issue. When I get a notification (like email or sms), I here the notification (+vibration), but the actual notification wont shop up as a banner for like a split second later.

    On my 4S with iOS5, they both sounded and showed the notification simultaneously. Small quirk, I am sure it's just a bug issue.
  17. ipoddin thread starter macrumors 6502a


    Jan 6, 2004
    Los Angeles
    Yeah, that's it. Also realized that in dnd, only calls from favorites will come through. Messages will not. Wish they did though.
  18. MacBoy88 macrumors regular

    Feb 4, 2003
    That only applies to calls, not text messages.
  19. klrgoten macrumors newbie

    Sep 23, 2012
    I'm having similar problems with my iPhone 5. I'm not getting text notifications and my DND is not on. I've tried restoring my phone, powering off and on... no dice. It seems that the first few texts that come through give me a sound alert correctly, then they stop. I have then change the alert tone to something different and change it back to the one I want for them to start working again... very annoying
  20. DirtySocks85 macrumors 65816


    Mar 12, 2009
    Wichita, KS
    Was having a similar issue, changed the text tone and it seemed to fix it, for now. We'll see if this continues to be a persistent issue.

    EDIT: On the bright side, it was time to give it a change. I've been using the mockingjay call from The Hunger Games since last December or so. A good ol' TARDIS vworp vworp it is.
  21. lilmisskrany macrumors newbie

    Nov 7, 2012
    Thank you! :) I never would have never thought to change that and didn't realize it affects alerts too!
  22. El indio macrumors member

    Jul 13, 2009
    By any chance are you using any other 3rd party text message app?
  23. Arfdog macrumors 6502

    Jan 25, 2013
    ok my problem is similar, but it's not DND.

    I am in a convo in iMessage. Lock the phone with convo still on the screen. Convo still occurring, with my friend or friends replying and stuff. But I don't hear a single text alert.

    Now I unlock phone, exit convo or go to home screen. Lock phone again. Now I hear text alerts from that same convo.

  24. C DM macrumors Sandy Bridge

    Oct 17, 2011
    There are some other threads about this particular issue. Essentially if you are still on the conversation then alerts for it won't be showing up--you have to at least exit the conversation if not the whole messages app to hear/see alerts related to conversations.
  25. gariepy13 macrumors newbie

    Sep 13, 2013
    I had the same problem. The alert wouldn't come through on time or at all unless I unlocked the phone. My DND was off and the notifications for iMessages was on with "view in lock screen" on. I solved it by going to notifications, click "Sort apps: Manually" then move iMessages to the top. This makes it the most prioritized alert. This solved the problem for me, hope it works for you guys too.

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38 September 21, 2012