Well, they won't switch the battery. That is why you're sending it in?
Instead they will send you a refurbished replacement phone.
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the Genius' at Apple...seem to amaze me again.
- Thread starter joseph1313
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Well, they won't switch the battery. That is why you're sending it in?
Instead they will send you a refurbished replacement phone.
so basically jus find the owners name and his email adress? and i should get a new phone....in order for them to send me a box i need either the name or email aadress under the person who purchased the phone...see my phone is bought used.
LOL they amaze you because you voided your warranty and you got caught.
Now, there is only one clear idiot in this whole thing. It's You
Rocks!!!
Now, there is only one clear idiot in this whole thing. It's You
Rocks!!!
Blimey, you must have some poor comsumer protection laws in the US if jailbreaking your phone voids your warranty.
Do you guys have to sign a contract not to make software changes to your phone before you buy it?
Whatever next, installing third party software on your Mac invalidates your warranty on that as well???
there's no signed contract but you clearly accept the terms and conditions apple provides.
yes, you're an idiot if you send in an unlocked phone.
the very first thing they will do is lookup the warranty against the serial number on the phone
this provides the dates and times that the phone was activated with at&t and the times it left at&t
yes, you're an idiot if you send in an unlocked phone.
the very first thing they will do is lookup the warranty against the serial number on the phone
this provides the dates and times that the phone was activated with at&t and the times it left at&t
Jailbreaking is not the same as unlocking. Jailbreaking is different, it can be wiped with a restore and Apple cares less about that because they're still getting your AT&T revenue.
Unlocking means you went out of your way to yank the phone off of AT&T. Legal rights aside, Apple has said they will not service an unlocked phone. They are not under any obligation to do so, they aren't HIDING that they won't service it. It's common knowledge.
ahha nice tru mlg too bad the phone dosent respond to anything casue it dosent work ahaha....and the at&t account is still in service idiotss
But *SAYING* they won't service an unlocked/jailbroken phone counts for nothing legally if they didn't do it (in the form of a signed contract or accepted terms and conditions) BEFORE the sale.
So if you didn't sign a contract or accept some stated terms and conditions at the point of sale then the normal comsumer laws apply to the warranty..ie Apple has to repair any hardware fault by law (at least in the UK they would).
Yeah, not in the US, though. The purchase of the iPhone constitutes acceptance of the terms of service, even if he didn't specifically sign anything. Hopefully, they'll catch him and just send his phone back to him.
I bought an iPhone on the first day they came out. In September, I started having problems with it so I took it in to my local Apple store. They gave it a quick once over and within 5 minutes I walked away with a brand new one. They were awesome about it. Never mind that my old one had a few ugly scratches on it from being in the same pocket as my keys. I got a pristine, factory new replacement.
Anyway, my point is, back in September they were able to do that for people. If too many people do what this speedbump is trying to pull, how long are they going to be able to be that cool about it?
I fail to see how this can be Apple's fault when everything that has happened to you and your iPhone has been by your own hands.
Fair enough I guess...although acceptance of the terms and conditions of a sale does normally involve providing the buyer with a copy of the T&Cs pre-sale and his affirmative acceptance of them.
I have never heard of any company being able to apply arbitary T&Cs post sale before.
I'm just having a really hard time deciphering what he's saying. I get it, but dang, it's giving me a headache!
And the fact that he is trying to screw Apple over, just amazes me.
And the fact that he is trying to screw Apple over, just amazes me.
You are absolutely correct. Here in the US we have what are called "shrinkwrap licenses" which mean as soon as you open the shrinkwrap you have agreed to whatever vaporous, mysterious license agreement the manufacturer has conjured up and can change at any time. The UK doesn't have the same rules and is much more consumer-oriented in its protections.
3 points:
1. The employees at both of my local Apple stores make about $8/hr, in an area where MacDonalds pays $14/hr. Why exactly this is, is entirely evident within about thirty seconds of conversation with any of them. Utterly useless. They might as well be selling coffee for the starbuck.
2. Grey area: After nearly a year and no freaking ToDo list, syncable notes, or other basic functionality, Apples "You attempt to actually get some use out of your phone, and you and your offspring will be smote for a thousand years" attitude is a little rich.
3. If I pay six hundred freaking dollars for a little telephone, I bought and own the thing, I'm not leasing it from the manufacturer, unless I am, and I'm not. As in, it's mine to modify and use as I see fit ...which goes hand in hand with: if I muck it up while using it as a tire iron or some other purpose which it wasn't intended for, I should not expect Apple to cover the damage. At that point, I have a messed up pile of parts, some of which might do some clever inventor some good on the ebay. If that battery were defective, then it'd be understandable to have Apple cover its replacement, regardless of whether you unlocked or jailbroke your phone. If I buy an iPhone and simply use it as an iPod, I'd expect them to stand behind their hardware, regarless of whether they were making the kickback on service I wasn't interested in buying.
However, you dropped the unit and damaged it. If the only thing that keeps you honest is the fact that you also unlocked it, & now you're stuck with it, well, it's hard to have sympathy for you.
1. The employees at both of my local Apple stores make about $8/hr, in an area where MacDonalds pays $14/hr. Why exactly this is, is entirely evident within about thirty seconds of conversation with any of them. Utterly useless. They might as well be selling coffee for the starbuck.
2. Grey area: After nearly a year and no freaking ToDo list, syncable notes, or other basic functionality, Apples "You attempt to actually get some use out of your phone, and you and your offspring will be smote for a thousand years" attitude is a little rich.
3. If I pay six hundred freaking dollars for a little telephone, I bought and own the thing, I'm not leasing it from the manufacturer, unless I am, and I'm not. As in, it's mine to modify and use as I see fit ...which goes hand in hand with: if I muck it up while using it as a tire iron or some other purpose which it wasn't intended for, I should not expect Apple to cover the damage. At that point, I have a messed up pile of parts, some of which might do some clever inventor some good on the ebay. If that battery were defective, then it'd be understandable to have Apple cover its replacement, regardless of whether you unlocked or jailbroke your phone. If I buy an iPhone and simply use it as an iPod, I'd expect them to stand behind their hardware, regarless of whether they were making the kickback on service I wasn't interested in buying.
However, you dropped the unit and damaged it. If the only thing that keeps you honest is the fact that you also unlocked it, & now you're stuck with it, well, it's hard to have sympathy for you.
what are you talking about?
any apple product almost you have to agree to a terms of service before you can use it, even software.
when you first plug in an iphone there are two very clear screens where you have to click 'accept' to accept the terms of service for both apple and AT&T
in the apple TOS is clearly states you cannot unlock or modify the software and if you do so you are not covered under apple care
the hardware isn't the issue a lot of the time. i'd say a majority of the issues people have (aside from their own pyhsical abuse) is software related issues. Apple cannot support jail breaking and things of that nature because it's not been tried, proven or tested. It's not their software they have no obligation to support it.
if microsoft office wouldn't install on your macbook pro and you went to the genius bar they'd spend an hour making sure the computer is okay but on top of that they cannot support a product properly when it's not their own. they would tell you to contact bill gates.
Well if you had been paying attention you would have clocked that I was commenting from a UK perspective
And that would withstand legal scrutiny? Consumer protection laws in the US are even worse that I thought.
Edit: Looking at the US warranty (attached) I don't see where it says unlocking voids the warranty.