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The "I just bought/ordered/got/shipped my new iPhone 5s/5c" thread, [Merged]
- Thread starter karboN.6
- Start date
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That's the problem!!
Some people ordered at like 12:03 and still are in processing. I am at 12:50
So, i called Apple, because my order has been in the "preparing for shipment" status since Monday!!!!! So the guy told me they have my phone already wrapped up ready to leave their warehouse, that they're just waiting the carrier to come and picked them up and, that they have expedited the shipment so everybody can get the phones right away. It appears to be a problem from UPS because they are waiting them to come to the warehouse, maybe its due to Chinese holidays (i am assuming this part) , so he told me maybe i can get it by friday or saturday, that they have a contract to deliver saturday too. Soo lets hope we can get them by the weekend!
iPhone 5S 32gbs GOLD tmo (unlocked)
iPhone 5S 16gbs SILVER tmo (unlocked)
PS: No freee gift for me hahah
iPhone 5S 32gbs GOLD tmo (unlocked)
iPhone 5S 16gbs SILVER tmo (unlocked)
PS: No freee gift for me hahah
Are we seriously only 1 minute in a whole 12 days later?
That is 0.08 minutes per day. By that rate, I will get mine in 635 Days
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My 16 Silver (AT&T) changed to shipped today at around 6 a.m. ET. I ordered around 7 on launch day (4 hours after launch) and was told 7-10 days.
UPS claims it will be here by Friday EOD! Although, I do have my doubts.
UPS claims it will be here by Friday EOD! Although, I do have my doubts.
Att sent me two iPhone 5S
I'll try to make this as short as possible...
I pre-ordered an iPhone 5s online, but after placing the order I realized that I had ordered the wrong colored iPhone (this was on a Sat night). I called Att on Monday to cancel the order and order the correct iPhone (the initial order had not yet shipped). A few days later I see two charges on my credit card for two iPhones, both charges have processed. Fast forward to Monday and I got one of the phones and yesterday I got the other one.
I am considering to keep the extra phone, WHICH I DID PAY FOR, but I am not sure if Att will end up charging me the full unsubsidized cost of it.
Who has been in this situation before?
I'll try to make this as short as possible...
I pre-ordered an iPhone 5s online, but after placing the order I realized that I had ordered the wrong colored iPhone (this was on a Sat night). I called Att on Monday to cancel the order and order the correct iPhone (the initial order had not yet shipped). A few days later I see two charges on my credit card for two iPhones, both charges have processed. Fast forward to Monday and I got one of the phones and yesterday I got the other one.
I am considering to keep the extra phone, WHICH I DID PAY FOR, but I am not sure if Att will end up charging me the full unsubsidized cost of it.
Who has been in this situation before?
So excited I don't have to wait until the beginning of the month.Anyone getting it sooner?
You are the first person I saw with a shipping/flight time close to mine. Mine just changed to Shipped today with a delivery scheduled for Friday EOD (AKA a 2-day window like yours).
I was wondering if yours actually came on the day it was supposed to or not? Mine is scheduled for Friday, so I'm hoping it doesn't get delayed until Monday. Thanks!
12:02, Still in Processing
Anyone else have the following problem: I got my confirmation email at 12:02, my credit card was charged, but the order remained in processing for several days. Then the credit card charge disappeared, with no notification from Apple of any problems with the order. I called customer support, and they claimed ATT had put a hold on the order, and that I needed to call ATT. ATT says they did no such thing, that I was perfectly eligible for an upgrade, and in fact had already renewed my contract.
Called Apple back, they conferenced in ATT to confirm what the ATT rep had told me, and said they'd send the order up to a higher level and get back to me in a few days. Then they call back and say they can't do anything because that branch of customer service can't handle iPhone orders. The original Apple rep was very helpful, and (in theory) found a department of customer service that could handle the issue, but that it would take 2-3 days.
2-3 days go by. Nothing. I contacted the new rep, who says they need a further 1-2 days. Contacted them again, and still haven't heard anything.
Am I wrong, or is this preposterous? I was on the phone when ATT gave Apple the go ahead to send me the phone, and yet Apple can't figure out, over the course of 5 additional days, how to...send me the phone!?!? That's to say nothing of the fact that Apple never even let me know there was a problem in the first place. The first rep I spoke with could not have been nicer or more helpful, but apart from that this might be the most abysmal customer service I've witnessed first hand.
Anyone else have the following problem: I got my confirmation email at 12:02, my credit card was charged, but the order remained in processing for several days. Then the credit card charge disappeared, with no notification from Apple of any problems with the order. I called customer support, and they claimed ATT had put a hold on the order, and that I needed to call ATT. ATT says they did no such thing, that I was perfectly eligible for an upgrade, and in fact had already renewed my contract.
Called Apple back, they conferenced in ATT to confirm what the ATT rep had told me, and said they'd send the order up to a higher level and get back to me in a few days. Then they call back and say they can't do anything because that branch of customer service can't handle iPhone orders.
The original Apple rep was very helpful, and (in theory) found a department of customer service that could handle the issue, but that it would take 2-3 days. 2-3 days go by. Nothing. I contacted the new rep, who says they need a further 1-2 days. Contacted them again, and still haven't heard anything.
Am I wrong, or is this preposterous? I was on the phone when ATT gave Apple the go ahead to send me the phone, and yet Apple can't figure out, over the course of 5 additional days, how to...send me the phone!?!? That's to say nothing of the fact that Apple never even let me know there was a problem in the first place. The first rep I spoke with could not have been nicer or more helpful, but apart from that this might be the most abysmal customer service I've witnessed first hand.
imo this is just bad customer service. Apple needs to just do a month of pre-orders, see what the demand is, then decide on a release date and be done with it. It's ridiculous to promise phones and then mess with people like this.
But it's and they can do what they want and get away with it because people just keep buying. I don't fault them from a business perspective, but from a personal/customer service perspective, it's just bad.
But it's
and they can do what they want and get away with it because people just keep buying. I don't fault them from a business perspective, but from a personal/customer service perspective, it's just bad.Has anyone ordered a 5S online with a carrier (TMobile, but curious about others) in the last day or two? What kind of wait or delay would there be ordering this late?
I want to order one, but wonder if I am just better off waiting when stores readily have them available.
I want to order one, but wonder if I am just better off waiting when stores readily have them available.
There doesn't seem to be any delay with the space grey from tmobile. I'm thinking of ordering one and seeing if it comes first (before the gold). First instinct was the gold but the space grey is growing on me. I love the look of no screen when the device is off.
My T-Mobile 32GB white, ordered in the afternoon on the 20th just moved from "processing" to "preparing to ship". Also, my account was charged.
Hopefully not much longer.
Hopefully not much longer.
The Gold is really nice and I can't believe I'm saying that about gold anything. Apple making me want to buy something that I shouldn't want because I thought I really hated that something, but now I'm confused!
https://docs.google.com/spreadsheet/ccc?key=0ArZ3lK42QLE3dEJFclRKdGZ6VUNPaE5vZDRNY3dPZnc&usp=sharing
Nothing just fill in the next row in the sheet and the id on the far right and thats how you know which slot to edit.
Mine just shipped from Zhengzhou china
(32 GB iphone 5s gold verizon ordered at 9/20 12:10 am)
Called apple and complained that my shipping had been pushed and they gave me expedited shipping although I still am not really happy about the situation.
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super fast shipping
Hola
I'm really exited to get my iP5s (16, silver,T-M). I ordered through T-Moble through my company discount site. Which was broken horribly, it wasn't even set up to add sales tax. So finally after being charged the appropriate amount (1hour on phone W/CS) They told me it would be 4-8weeks, sad though somewhat expected. The next day I got an email from T-Moble that it had shipped!!!
order 10/1/13, ship 10/2/13, couldn't be happier goodbye Sprint!!
Hola
I'm really exited to get my iP5s (16, silver,T-M). I ordered through T-Moble through my company discount site. Which was broken horribly, it wasn't even set up to add sales tax. So finally after being charged the appropriate amount (1hour on phone W/CS) They told me it would be 4-8weeks, sad though somewhat expected. The next day I got an email from T-Moble that it had shipped!!!
order 10/1/13, ship 10/2/13, couldn't be happier
goodbye Sprint!!