And I witnessed a Best Buy sales person talk a customer OUT OF BUYING an Apple product (Macbook Air)! With friends like Best Buy, who needs enemies... I was shocked. I was amazed... I guess I wasn't surprised. Should Apple staff these kiosk type stores with their own people? Make them work on commission? If this is being repeated in their other mini stores I see them as a major waste of money and likely to backfire... Anyone else seen this? Are these mini stores a good idea?