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The MBP trackpad does seem to be glass.

ryanwarsaw

ryanwarsaw

macrumors 68030
Original poster
Apr 7, 2007
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So it became painfully obvious to me today that the new trackpad is in fact glass and does indeed break. :(

Did a quick search and haven't found any of what promises to be one of many "My trackpad cracked" threads. Has anybody gone to the Genius for a replacement yet and how much am I looking at to fix it?
 

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haha, thats awesome, and all you people were so thrilled about having a glass trackpad

trackpad_fail.jpg


sorry for your loss though, i think you're out about 300 bucks

what did you drop on it?
 
There was a coffee cup (thankfully it was empty) sitting on top of the room service menu above my desk. I reached for the menu wanting to order some food and the cup tumbled down. Ugh $300 is a bit steep, I was hoping I could get out of it for like $100. Does the whole body have to be replaced to fix this?

On the bright side the thing still works the same as ever. So I might just leave it for now and wait until I am done travelling to deal with it. I would hate to replace it now and it gets banged again somewhere on my trip LOL. I go to some rough and remote places so minor scratches and bumps are just a matter of life for me.

I am rather thankful it wasn't the screen that took the hit. I will be waiting for the official "£$%£%&^$%!!!! I BROKE MY SCREEN!!! IT COSTS HOW MUCH?????" threads.
 
thats a good question, i know befor they would have replaced the whole top piece, but on theses new notebooks the trackpad might be a seperate piece they can replace for less, but i dont think $100 would even cover labor, maybe $200

call and find out

a coffee cup is going to do a lot of damage no matter what the trackpad is made out of, if it had been the old one it would have a nice size dent in it now
 
I called the Apple store and they have no idea how much it will cost, how long it could take or anything. I live sort of far from an Apple store and they insist I must take it in and show them the crack.

So I have to go up there show them the crack and have them tell me it appears to be cracked (um yeah I know). Why can't they just order the part and let me go up there when they are ready to fix it? This means making at least two trips up there. I am also leaving the country in a couple weeks and have no idea of their time frame for getting this done.

So that's the latest news I have. Anybody else having problems getting their new MBP repaired or at least getting basic information on prices etc.? It seems like not even Apple is sure about prices and service on their new MBP at this early stage. I guess they are just making it up as they go.
 
I can live with a week. As long as they get it done by the time I need to leave the UK. I am going to Thailand and don't trust the level of service as much as I do here. Thanks for the info.
 
ryanwarsaw said:
Did a quick search and haven't found any of what promises to be one of many "My trackpad cracked" threads. Has anybody gone to the Genius for a replacement yet and how much am I looking at to fix it?
Click to expand...

I'm curious, does the trackpad still work with the massive crack?
 
damn you got a dirty keyboard lol sorry for your loss tho the repair is probably gonna set you back at least $100.
 
six.four said:
I'm curious, does the trackpad still work with the massive crack?
Click to expand...

Yes it works perfectly. There is no problem as far as functionslity goes and I am now thinking of not bothering to fix it until I get back from Laos.
 
Not that this is of any consolation but glass is more scratch proof, compared to other materials such as plastic.
 
just call apple care and tell them you got your macbook pro with "a dent on the trackpad" :D and ta da they will send you a new one muuuahahahahaha
 
Actually, if it works normally, and you aren't feeling any edges of the cracks... just keep it. It will definitely be a conversation piece. And a unique example of "takin' a lickin' and keepin' on tickin'." (modified slogan for the MBP "Timex" Edition: "Takin' a whackin' and keepin' on trackin'." )

PS: thank God for empty cups...! :)
 
The glass actually still feels pretty smooth. There are no shards or anything popping out. As one poster pointed out it also does seem that glass is more scratch proof. :) thanks for making me laugh.
 
ryanwarsaw said:
The glass actually still feels pretty smooth. There are no shards or anything popping out. As one poster pointed out it also does seem that glass is more scratch proof. :) thanks for making me laugh.
Click to expand...

Lol, glass is 'really' relatively more scratch proof than plastic, but it is brittle.

Not that is matters, but there are bits and pieces on the mbp. I guess it has been to dinner parties.
 
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