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The New iMac Display Problem?
- Thread starter Shaun.P
- Start date
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I am planning to get myself an i5 (my first Mac!) and was watching this thread for a while. One of main new things on the new iMac is the LED back light. The hardware (power supply) is substantially different from the previous models. It looks to me like some kind of the LED power supply shutdown and restart (thermal overload???). This could explain difficulties to reproduce this problem.
This is a pure speculation on my side of course, and Apple is not talking much about this issue (I hope they work on it as we speak), but the poll on one of the other thread is not good (44 reported problems, 59 no problems), this is more than 40% failure rate!
This is a pure speculation on my side of course, and Apple is not talking much about this issue (I hope they work on it as we speak), but the poll on one of the other thread is not good (44 reported problems, 59 no problems), this is more than 40% failure rate!
This is being blown way out of proportion. When I called Apple to inquire about my order I raised this issue. I was told that this was not an Apple-meltdown (my words). No one knows how many real problems there are but lack of an official announcement from Apple would indicate the world is not going to stop revolving. The 44 supposed problems may or may not be real since not everyone on this forum is an Apple fan. I feel bad for those who have encountered the problem but Apple will make it right. Not to downplay this but according to the Apple rep mega-thousands have been ordered. That may even be mega-ten-thousands. If thats true there are very few lemons. Car companies can only wish they had so few problems when compared to the number of cars manufactured. I know a few who have bought the new iMac and are totally in love with it and zero problems. They are first time Mac owners with many years of Windows experience. I visited my Apple store today and they have had no returns and no reported problems. The 44/59 thing has no meaning whatsoever statistically.
Yeah, but unless you'll point me to a better one, this is the only one we have...
As I sad, I am (still) planning to get myself one of these. I'd feel much better though, if Apple said that issue has been identified and is being fixed.
Apple knows very well how many returns they had, they simply don't talk about it (granted, nobody voluntary would). But I am going to check return policy in my store VERY carefully....
I'm sorry, but is a totally ridiculous comment. These kind of polls, and any other poll anywhere on this very subject, do not provide an accurate picture whatsoever. Period. And that is why so many people have given the OP a hard time. It's ok to talk about issues, but to start a poll thinking that you're going to get anywhere with it is ignorant.
Bryan
I understand that its hard to judge % of problems from polls and forums, but I have to admit the issue has got me worried waiting for my iMac to arrive hopefully on Monday.
Screen issue and HDD issues seem to be the two major things, and based on the number of people talking about the problems on here it isn't just one or two machines. I realise its impossible to say exactly how many, but these problems have got me worried.
*keeps fingers crossed till Monday*
I'm glad I'm not the only one who thinks this. This thread has shown the damage that solman's hysterical and statistically meaningless poll has caused. That thread (the poll) should be locked and/or deleted.
Seriously folks, lets get real. Yes, some people are experiencing problems with their 27" iMacs. But there is no way for us, sitting on this one *rumors* site could have any idea of the numbers or proportion of people with problems. The best we can hope for is to find out the range of problems people are experiencing.
Whether these reported problems are sufficiently scary to stop you buying one, that is only for you to decide. Don't forget that you get a warranty. As for the poor fellow who is waiting to get his (apparently inevitably broken) iMac on Monday, get a life dude. Seriously, why worry? If something is wrong, go back to Apple. In the meantime, enjoy your weekend!
Typed on an i7 iMac that lost all bluetooth and most USB functionality today. Removed power for an hour, reapplied. All working. Should I put a sledgehammer through it?
In the meantime the Dual core 27" iMac in my friendly BestBuy store got powered down, and the keyboard and mouse taken away. So now the Apple corner looks like this: an old 20" ON, an old 24" ON, a 24" cinema display ON, three laptops ON and the 27" just sitting, incomplete and powered down. Call me a paranoid moron, but the picture is not pretty. This would be probably the only non-operating computer displayed in the store...
I've my machine up and running since Tuesday morning, in use most of the day each day. I've had one screen blink accompanied by some artifacts in the upper left hand corner. When folks have gotten this, does it start off occasional and then become more frequent over time?
Most of us are experiencing some or all of the issues described here, but many of us are having them show up very intermittently, in varying proportions. For me, first 4 days were minor screen flickering only, almost imperceptible. Then there were 3 days when the machine gave no indication that anything was wrong at all - no flickering, nothing. On the 8th day not only did I experience the flickering again, and a lot more noticeably, but the screen went black for half a second too. I shut down the Mac, unplugged it for 30 seconds and rebooted. Haven't seen another issue for 2 days. I'm in no doubt they will appear again because there is a fault. How often the symptoms show up is not the issue here. They shouldn't appear at all - not once. Apple are well aware of this issue and are replacing any machine that exhibits problems. You have a brand new, expensive, top of the line Mac. It should work flawlessly. If you've experienced some faulty behaviour then isn't there only one conclusion you can draw from it?
Don't stand for anything less than perfection. Well, ok.. near perfection
My reply from another similar thread:
"Actually we had this conversation yesterday and why there's so many unhappy customers returning defective 27 inch iMac displays. I think 2 reasons:
1. Apple themselves have set the bar for quality and design excellence so high that people expect the very best.
2. At the prices Apple charge (relative to PC's), why shouldn't they be perfect?"
Well i agree with all of you.
We should have the very best imac's out there, but i'm still not convinced the problem is hardware related.
Here is the reason.
I'm currently sitting at a LAN party in the Netherlands and its 5:50 local time.
My 27 inch iMac is having the intermitted flicker and bars issue. But only when on OSX!
When we Play Call Of Duty 4, i switch to Windows 7 trough bootcamp and when i'm there i don't have these issues. No the screen stays perfect in every way.
That tells me it has to be a driver related problem for OSX, not even de firmware of the card itself.
Don't know about other people running windows, but if they also have no problems in Windows then it should stand.
We should have the very best imac's out there, but i'm still not convinced the problem is hardware related.
Here is the reason.
I'm currently sitting at a LAN party in the Netherlands and its 5:50 local time.
My 27 inch iMac is having the intermitted flicker and bars issue. But only when on OSX!
When we Play Call Of Duty 4, i switch to Windows 7 trough bootcamp and when i'm there i don't have these issues. No the screen stays perfect in every way.
That tells me it has to be a driver related problem for OSX, not even de firmware of the card itself.
Don't know about other people running windows, but if they also have no problems in Windows then it should stand.
I have a 21.5" stock iMac with the flickering issue.
My question is: has anybody already returned theirs and found this problem to be corrected?
I described the problem to the "apple tech" over the telephone and they e-mailed me some prepaid shipping labels. I would assume that if it was truly a software issue, they wouldn't pay to refurbish this for someone else and send a new one out to me... basic logic.
Regardless, I don't want to do it if they haven't made the change in the manufacturing process yet; or maybe we all just got a few lemons.
My question is: has anybody already returned theirs and found this problem to be corrected?
I described the problem to the "apple tech" over the telephone and they e-mailed me some prepaid shipping labels. I would assume that if it was truly a software issue, they wouldn't pay to refurbish this for someone else and send a new one out to me... basic logic.
Regardless, I don't want to do it if they haven't made the change in the manufacturing process yet; or maybe we all just got a few lemons.
Right I'm sure you believe everyone is a liar. Don't forget the 2006-07 iMacs had screen issues too.
Cars are different to computers. Manufacturing defects in the computer industry are usually a combination of poor Q/A and aggressive cost cutting.The industry standard defect rate is about 5%.
For the record, my mac arrived today (see sig for specs), and it has zero problems, screen or otherwise.
This computer blows me away...
This computer blows me away...