The OCPD Thread to End All OCPD Threads

Thanks for what is actually a very enlightening post. I learned something new.

 

OCPD sounds like a police dept. Orange County maybe..Oakland City??

 

If paying $642 did NOT entitle you to a perfect item, then Apple would not exchange your product no questions asked. They would give you a speech similar to your thread. BTW do you know anyone that has purchased a lamborghini? I know someone that has purchased a new ferrari, and believe me when I tell you, it is perfect, and if it wasn't it would be corrected. Free of charge.... Just saying..

 

Good point OP. Some of the automobile forums make the nit picking here seem a triffle!

 

Oklahoma City Police Department!

 

Well well, you seem to be the first Dr. that has been able to make diagnosis, without even talking to a patient.

Seriously, I'm sure many many people on this forum have OCD. My girlfriend (although not on this forum) does. And if she got a mac, and it was pristine, you better believe she'd be obsessive-compulsive disordering over it, ritually cleaning it, out of fear that it would get a single scratch or speck of dust on it.

Just because you don't believe that someone has OCD doesn't mean they don't. It's a very real, very damaging psychological condition, please don't make light of it.

Furthermore, even if someone doesn't have OCD, that doesn't mean they aren't obsessive-compulsive to a degree, with their Apple product. And yes, the easiest, most convenient way to express this obsessive compulsive behavior that isn't typical nor common, and probably effects their "relationship" with their iProduct, would be... OCD.

Because I might obsess over an iPad, but not care if it's perfect... just that it's mine, my own... my precious. And that is OCD.

Thank you, and have a nice day.

 

Almost every thread that is created to complain about a defect, starts with a legitimate problem, then you get a lot of people come in and post "me to".

I have seen a multitude of pictures displaying real issues, and then pictures that are perfectly fine, claiming to have the exact same problem or worse.

What I really think is going on here is buyers remorse, a lot of people who spend money on high end luxury items will be extremely happy or incredibly remorseful.

The iPad is an extremely niche product, and since it is such a new style of device people really have no idea where it will fit into their life.

Do not flame me: I am saying the iPad is niche to the people who would post to forums, not to normal people who do light computing which the iPad excels at.

 

/RIP OCPD

 

Absolutely correct. Perfection is only entitled at $829+tax

 

hey, trade you for the Lambo

 

First off your loss was painful. Thanks for ruining my bracket!

Second, wanting a perfect item and a defect free item are different things. It is not unreasonable to want a defect free item...... Whether the color replication on said item is terrible, whether it have dead pixels, or whether it have a strange clicking noise....l. As a consumer I am entitled to a defect free item. If manufacturers can't provide that, I take my dollars elsewhere. If manufacturers are willing to try and fix that (like apple for all of those issues.....) then more power to them.

And that is exactly why I buy Honda Civics and not Lambo's

And your analogy with the Lambo has a weak link...... If something on the car doesn't do what it's supposed to do, they will address it. Just the same as folks are trying to do with their iPads. If I see a dead pixel, and I'm in a return window or warranty period...... guess what ? I'm going to talk to apple.

 

Rubbish

The goal is perfection. It may not always be achieved but it's the goal.

You start with individual parts that must meet tolerances.
These parts are combined and tested as working assemblies.
These assemblies are combined with the intent to make a functionally perfect product.

There is not a good better best assembliy practice or pricing.

Though only cosmetic, if you bought a new car and there was a dent in the door or crack in the windshield any normal person would find that unacceptable.

Dents, cracks, chips, discolor, cannot be tolerated in production or should they be tolorated by the end user.

There is only so much automated testing that can detect defects and flag them for rework.

My experience in factories that reward piece production keeping the yield up to meet production will cause some things to get overlooked.

Apple strives for customer satisfaction and does not promote a product that is only good enough.

They will try to replace or adjust the product and keep the customer.

 

Secondal, the weird screen thing seems pretty bad. If I bought one of these (didn't), and got one of those I would have FREAKED!.

Of course I'm OCDPDX#5.

 

Couldn't have said it better.

If you have to turn the lights out in the room and the brightness of the device up full to spot an imperfection, WHO GIVES A ****?

If people spent more time using the damn thing and less time looking for minor problems, they'd find there's actuall nothing wrong with it.

 

Apple's products are well made but cannot meet arbitrary standards of 'perfection' cooked up after the product is designed and sold.

"Perfect" is a vague and impossible standard; if you look hard enough you will find things in any product which don't satisfy some Platonic ideal.

$642 entitles the purchaser to the product. If the consumer is not satisfied with the product, the seller is free to offer an exchange, but the seller is also free to say "our product does not satisfy your standards, we'll give you your money back instead if you would prefer".

A better car analogy is complaining about the direction of the nap in the Ferrari or the fact that the number of stitches on the seats aren't the same.

 

try returning a car over a speck of dust in the paint

you'd get laughed off the lot

 

Sure just tell just tell people to "stop worrying". That'll work. Why didn't we think of that before?

 

One more thingy....

The fancy car analogy doesn't work. Try returning one to a dealer. Boy that would be funny.

 

Oklahoma City?

 

You beat me to it..

 

hey man, I paid $500 for this car, that entitles me to whatever I want

EDIT: Seriously, I'm amazed at how many people quote the cost of the iPad as though it's a magic number which means every consumer demand must be sated, no matter how off the wall or unreasonable. It doesn't matter if the iPad was $10 or $10,000, there are still reasonable standards and unreasonable ones.

 

These dimwits also fail to grasp that excessive returns will only force apple to change their policy, which will hurt them more than anyone else.

It's the same crap with the 4S and people complaining about the battery life. One guy had 9 hours of heavy usage (gaming, video, etc) and was complaining that he only had 12 hours standby.

Like I said to another poster, I've seen many bend over backwards for douchebags over the years, only to end up with a loss. Whereas, I've never wasted time for any irrational and unreasonable clients and often told such tools to not let the door hit them on the way out.

It's a win win actually, as it allows me to focus on genuine customers, than waste time and energy with narcissistic entitled egomaniacs barking orders. Moreover, more often than not, I find the biggest tightwads are the most demanding.

 

True words.

And let me add:

If youuuuuaaa smeeeeeellllllllll what the Rock is cookin'.