The only way to get this fixed.

[big0mar]

Some of you guys are ****ing delusional.

Take your iPhone to the Apple store and return it for a refund. Purchase a different phone that works for you. You aren't entitled to a functioning iPhone 4, all you're entitled to is a refund.

 

[Eric-PTEK]

Some of you guys are ****ing delusional.

Take your iPhone to the Apple store and return it for a refund. Purchase a different phone that works for you. You aren't entitled to a functioning iPhone 4, all you're entitled to is a refund.

If this was a regular phone I'd agree. However you've bought into a system.

I have purchased over $200 worth of apps, I've invested in chargers, cabling, etc.

The cost to switch will be high and I'm not a new iPhone user, I've had a 2G, 3G, and 3GS.

Why should AT&T/Apple(don't forget they are partners) get paid for not providing service?

If these problems are prevalent in 2 months I will switch, but for the short term all I am asking is to pay for the service I get which right now is about 30 percent of what I did with my old 3GS.

 

[big0mar]

If this was a regular phone I'd agree. However you've bought into a system.

I have purchased over $200 worth of apps, I've invested in chargers, cabling, etc.

The cost to switch will be high and I'm not a new iPhone user, I've had a 2G, 3G, and 3GS.

Why should AT&T/Apple(don't forget they are partners) get paid for not providing service?

If these problems are prevalent in 2 months I will switch, but for the short term all I am asking is to pay for the service I get which right now is about 30 percent of what I did with my old 3GS.

And there is absolutely no ground legally for you to demand that. The law is very clear in their liability, and in this case its no more than the price you paid for the iPhone 4. If they were to provide any discounts or rebates then it would be solely as a courtesy. Not to mention you can just go back to your 3GS and receive the service you're paying for. You've apparently chosen not to however.

 

[Munitalp]

If this was a regular phone I'd agree. However you've bought into a system.

I have purchased over $200 worth of apps, I've invested in chargers, cabling, etc.

The cost to switch will be high and I'm not a new iPhone user, I've had a 2G, 3G, and 3GS.

Why should AT&T/Apple(don't forget they are partners) get paid for not providing service?

If these problems are prevalent in 2 months I will switch, but for the short term all I am asking is to pay for the service I get which right now is about 30 percent of what I did with my old 3GS.

Return iPhone 4, switch back to old 3GS and profit? You're acting like someone is forcing you to use the iPhone4 which isn't meeting your standards. If you buy something and you think its not up to par or doesn't meet your needs then RETURN it.

 

[dunk50]

Some of you guys are ****ing delusional.

Take your iPhone to the Apple store and return it for a refund. Purchase a different phone that works for you. You aren't entitled to a functioning iPhone 4, all you're entitled to is a refund.

SAY WHAT! NOT entitled to an iphone 4 that works. You guys have been drinking way to much AppleAid. I use Apple (Macbook) (ipad) (3g) and now the IP4. I have the signal problem also. If you don't and your phone is so damn perfect trade me because mine drops also. If you just happen to be in an area that has good signal strength or a phone that works then great. I DO NOT understand half of the moronic statements being made. To me the guy is being perfectly reasonable and if the rest of you were helping US with APPLE maybe the problem would have been acknowledged or fixed by now. Get off your high horses and sober up! Rant over!

 

[Eric-PTEK]

And there is absolutely no ground legally for you to demand that. The law is very clear in their liability, and in this case its no more than the price you paid for the iPhone 4. If they were to provide any discounts or rebates then it would be solely as a courtesy. Not to mention you can just go back to your 3GS and receive the service you're paying for. You've apparently chosen not to however.

Sweet Jesus what is wrong with you people?

Did I say legal grounds?

I wonder what fantasy world some of you live in. No they have no grounds to give me a discount but I make a pretty logical case on things and I've been a long time AT&T customer.

I'm also responsible for selling around 90K of AT&T services per year, if CS won't help me my AT&T rep will for sure give me a call.

I am paying for a service and not getting it = discount

Who where looks forward to paying for something that does not work. Your "Well just return it" chirpy replies do not take into consideration the investment made in the entire system.

Not to mention its pretty tough to demo Exchange for customers when it doesn't work, I have to go back to my iPad.

Or how about my customers who purchased iPhone's based on my recommendation, which at the time was fine, but now with iOS4 have tons of Exchange issues?

Your damned right I'm going to be on the phone screaming at AT&T. Just like I am every single time they send out one of their brain dead installers or their crappy tech support, you just supposed to suck it up and take it?

Here is a simple concept, if they don't want to have to lose money to discounting for bad service, don't offer bad service.

Apple didn't spring this phone on them and say SURPRISE!

They entered into an agreement with Apple, I buy AT&T's service and AT&T says the iPhone, which they sell, works with it. BTW I didn't order my phone from Apple, I ordered it from AT&T.