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The quality of the iPhone ... a myth?
- Thread starter dk001
- Start date
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There's an old MacRumors user (who is no longer active) named iGary. I'd say that he had a 95% failure rate with every Apple product he owed, no matter what type of product it was (iPod, Mac, etc). There are years worth of posts about his bad luck on here.
It's almost like the universe lines up the shoddy units for certain people.
It all comes down to math:
anecdotal evidence = anecdotal
substract anecdotal from both sides of the equation
->
anecdotal - anecdotal evidence = anecdotal - anecdotal
->
evidence = 0
q.e.d.
anecdotal evidence = anecdotal
substract anecdotal from both sides of the equation
->
anecdotal - anecdotal evidence = anecdotal - anecdotal
->
evidence = 0
q.e.d.
My first iPhone was a 4 it was solid and never had any problems my iPhone6 solid no problems as of today just don't like having to deal with iTunes for some items. Two iPads 2&4 solid no problems of any kind. A Mac Book Pro solid no quality problems of any kind,but hate it's Apple operating system,it works but not as my five window computers work.
Anyway all my Apple products have had quality builds that have held up well.
Anyway all my Apple products have had quality builds that have held up well.
3G - Replaced twice: mute button, battery and some other issues I can't remember.
5 - Home-button, battery issue (battery still charged but provoked weird iOS behaviour, changing dates etc. Never got fixed properly, I gave up after two battery replacements.)
I asked myself the same question, which is why I bought an Android after my 5 became unusable. And now I have the answer: because Android sucks. So in spite of my 100% fail rate of iPhone hardware, I think I will buy a new one as soon as I manage to fund the purchase because iOS clearly offers a far superior user experience.
5 - Home-button, battery issue (battery still charged but provoked weird iOS behaviour, changing dates etc. Never got fixed properly, I gave up after two battery replacements.)
I asked myself the same question, which is why I bought an Android after my 5 became unusable. And now I have the answer: because Android sucks. So in spite of my 100% fail rate of iPhone hardware, I think I will buy a new one as soon as I manage to fund the purchase because iOS clearly offers a far superior user experience.
3G - no problems
4 - no problems
5s - no problems
6s plus - no problems
First Apple product was an Apple ][ in 1978. No problems
First Mac was a 512k in 1985. No problems
Countless Macs since then. Only time I had a problem was Powerbook G4 that would not recognize additional RAM I installed. Got two motherboard swaps under Applecare. Never resolved that issue, but by then I had moved on to MacBook Pro so I didn't care.
4 - no problems
5s - no problems
6s plus - no problems
First Apple product was an Apple ][ in 1978. No problems
First Mac was a 512k in 1985. No problems
Countless Macs since then. Only time I had a problem was Powerbook G4 that would not recognize additional RAM I installed. Got two motherboard swaps under Applecare. Never resolved that issue, but by then I had moved on to MacBook Pro so I didn't care.
Really? I had tons of issues with the trackball on my Pearl, and I eventually became really good in cleaning and/or replacing it. Maybe my pants pockets were just full of lint
3G - charging stopped working, I had to replace a part inside.
4 - antenna gate so was a dud from the start
5 - case was warped and creeked when moving it into what should of been its correct position
6s+ - apart from a mark on the case it's been perfect
4 - antenna gate so was a dud from the start
5 - case was warped and creeked when moving it into what should of been its correct position
6s+ - apart from a mark on the case it's been perfect
I use both iOS and Android and can say that I have had less issues with Android devices that I have had with Apple devices. I think Apple's quality has gone down over the years, it's not what it used to be.
I've had a pretty bad track record, with iPhones, My 6 was replaced twice, and the 5s actually three times (twice for speaker issues). Looking back, I'd say that I had almost every iPhone replaced at least once.
However, Apple's Support is second to none, and the replacement process has been seamless almost every time (there was one exception). I buy iPhones without hesitation because I know that Apple will have my back, if and when it fails. I'm not up to speed with the state of other phones, but I suspect there are very few of them that will enable you to replace the phone and be up and running, within a couple minutes. Yes, it still takes a while for all the data to transfer, but I've literally replaced my iPhone during 30 minute gaps in conference calls, during the workday.
While hardware reliability is important, recovery is more so. Even if the hardware is reliable, it can still be dropped on a road or take a bath. Stuff breaks. When it does, IMOHO, Apple is the best at getting you up and running again.
However, Apple's Support is second to none, and the replacement process has been seamless almost every time (there was one exception). I buy iPhones without hesitation because I know that Apple will have my back, if and when it fails. I'm not up to speed with the state of other phones, but I suspect there are very few of them that will enable you to replace the phone and be up and running, within a couple minutes. Yes, it still takes a while for all the data to transfer, but I've literally replaced my iPhone during 30 minute gaps in conference calls, during the workday.
While hardware reliability is important, recovery is more so. Even if the hardware is reliable, it can still be dropped on a road or take a bath. Stuff breaks. When it does, IMOHO, Apple is the best at getting you up and running again.
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What i just read about the new generation of battery technologies
,that are soon to be here. Referred to as "advanced and post Lithium-ion batteries" including silcon anode batteries,Lithium sulphur batteries, magnesium batteries, Lithium air batteries.Sodium ion batteries.
So we may start getting phones with much more advanced and longer lasting batteries.
,that are soon to be here. Referred to as "advanced and post Lithium-ion batteries" including silcon anode batteries,Lithium sulphur batteries, magnesium batteries, Lithium air batteries.Sodium ion batteries.
So we may start getting phones with much more advanced and longer lasting batteries.
The Android device failures I have had over the years tend to be "catastrophic" (unit is dead
) failures while the iPhone fails tend to be specific parts. No specific Android OEM - I tend to buy what I feel fits my needs at the time.
Then pressing on the screen on iphone 6/plus it feels cheap compared to old 4s :/
Bad luck. I've only owned the 6 and 6S and have no known problems. I've had worse luck with Android phones technically. Out of the many I've had the only defect I experienced was with my white Nexus 5. The sticker letters for NEXUS on the back of the phone began to peel off.
Its nice to have that warranty.
Its nice to have that warranty.
I have owned every iPhone model except for the 5 and the 6/6S, own the 6+ and 6S+ on those models. I have never had to exchange an iPhone or had anything go bad in any of them. Same goes for all the Macs I have owned in the past since 2007. Never ever had to exchange anything Apple. I love the quality.
Almost every Apple product I've bought has had issues. I'm very unlucky in that way and it's not just Apple but other products I have problems with also. But almost always it has been resolved quickly and efficiently. After it's replaced and you have a solid Apple product, nothing compares.
Haha, the list for Samsung Devices is even more dramatic, specifically to the AMOLED Displays, Loose Volume Rockers as well other Cosmetic Issues.
Have had a couple of Samsungs ...
- GS2 - just died. Replacement was good.
- GS2 - Rocket - no issues. Only had a couple of months though. Did scratch rather easily
- Galaxy Nexus - serious basic workhorse. Still have it. Somewhere ....
- GS6 Edge - no issues
- Note 5 - no issues - my current "go to" device
Weeks? Google stands by their warranty 100% even if it requires multiple returns, offers an extended protection program, and overnights a new phone to me. Don't buy from crappy OEMs and the experience will be the same if not better than with Apple.
True. It is sad too because the Google Android experience is a very good one. One that I think many iPhone customers could be happy with. No carriers involved, really quick technical and customer support. They have really stepped it up with the latest round of Nexus phones.