The quality of the iPhone ... a myth?

[Ulenspiegel]

I started using iPhones with 3G and had no (hardware) issues with any.
Nevertheless, I understand Rhonindk's sentiment. (I have been a Pioneer fan, all my devices have been from this manufaturer for many many years. Some years ago I bought a Pioneer BR Player. It was faulty. Then, I bought a HiFi set. It had some problems. That was the moment when I lost confidence in Pioneer. When I bought a BR Player for my older son, Pioneer was out of question. I chose a Panasonic).

 

[convergent]

I'm sure I'm going to get some flames on this, but I think a lot of the "I've had an issue with every iPhone, some of them 2-3 times" stories are a result of abuse and Apple's good warranty and/or Applecare. I just can't see how some people go through many devices with no problems, and others go through many devices with multiple failures per device. Statistics just completely smashes this being a case of factory defects. If you drop the phone multiple times and then all of a sudden it starts having a problem, that's not a defect.

 

[digitalcuriosity]

I'm sure I'm going to get some flames on this, but I think a lot of the "I've had an issue with every iPhone, some of them 2-3 times" stories are a result of abuse and Apple's good warranty and/or Applecare. I just can't see how some people go through many devices with no problems, and others go through many devices with multiple failures per device. Statistics just completely smashes this being a case of factory defects. If you drop the phone multiple times and then all of a sudden it starts having a problem, that's not a defect.

Like all the reports of their iPhones bending. Bending all by themselves? We read i just put my iPhone down before going to sleep,when i woke up and looked at my iPhone it was bent.

Maybe it was the different material temperature expansion rates, of the metal frame that was bonded to the non metal parts of the iPhone.
Or maybe someone sat on the phone while someone was sleeping.

 

[CTHarrryH]

Everyone in the extended family has had several, at least, iPhones and no one has ever had a problem. There are a bunch of MBP's in the family and none have had problems. I think I had a memory problem with my Apple II - back in 81 but that has been it for us.

 

[knownikko]

All objective measures would seem to indicate that all other manufacturers are worse.

 

[dk001]

I'm sure I'm going to get some flames on this, but I think a lot of the "I've had an issue with every iPhone, some of them 2-3 times" stories are a result of abuse and Apple's good warranty and/or Applecare. I just can't see how some people go through many devices with no problems, and others go through many devices with multiple failures per device. Statistics just completely smashes this being a case of factory defects. If you drop the phone multiple times and then all of a sudden it starts having a problem, that's not a defect.

I will be the first to say I use my devices a lot . I always use a screen protector (currently using ballistic glass) and the occasional case.
The iPhone since the 4 (inclusive) has been a work device and I easily go through multiple calls, >100 emails received, calendar updates, tasks, texts, etc per day. It gets some serious use. However I am not pervasively abusive and treat my devices like the "easily damaged" devices they are. That is why I am surprised at the component failure rate and that the level is easily the worst of the device lines I own / have owned.

For those that have had a "failure free" experience; awesome!

 

[question fear]

I have an OG iPhone that's still in good shape. I had a 4S that survived all manner of abuse, and only got retired when the battery started to go.

On the other hand, my wife's 5C is the biggest POS I've ever seen. It was replaced twice under insurance (and that was our fault-our toddler had just learned to walk and discover the excitement of putting objects in water), but we also had to replace it twice due to warranty issues (earpieces died), and the screen broke twice, once while sitting in the pocket of a sweatshirt. I've never had a phone screen crack as easily as the 5C's did...

It's all luck of the draw. Most devices are great, a few are lemons.

 

[convergent]

I will be the first to say I use my devices a lot . I always use a screen protector (currently using ballistic glass) and the occasional case.
The iPhone since the 4 (inclusive) has been a work device and I easily go through multiple calls, >100 emails received, calendar updates, tasks, texts, etc per day. It gets some serious use. However I am not pervasively abusive and treat my devices like the "easily damaged" devices they are. That is why I am surprised at the component failure rate and that the level is easily the worst of the device lines I own / have owned.

For those that have had a "failure free" experience; awesome!

I never said all the devices I bought were "failure free". I said that I've not bought an iDevice (about 20 total including iPads) that was defective.

After use, I've had failures and those failures I would all equate to breakage not defect.... i.e., like my kid dropped it and it stopped working. I am SURE that many people will bring that back and say it just stopped working.... claiming its defective to get a free warranty replacement. But I've always gotten AppleCare so covered either way. The only iPhone I've had outright fail without some corresponding usage problem was a 5s I bought from Gazelle and it just died a few days after the 30 day warranty. Since I don't know the history of the device and components within it, I can't blame that on Apple.