Despite years of supporting Apple with my wallet, tens of thousands of dollars later, customer experience means nothing to the followers. There's no room in the "Steve Jobs Reality Distortion Field" for loyal customers that continue to use common sense & dare think for themselves.
Then quit buying Apple gear and go visit a different forum. Apple isn't changing their basic MO. Moaning about it ad nauseum is senseless.
You can think for yourself as much as you like and beat your chest as if that makes you somehow stand out from the "sheep." Good for you. It won't change what's available on the shelves.
And quite frankly, it is
because of the customer experience that "loyal customers" continue to spend money on Apple gear. But buying their stuff just to complain about it after is pretty stupid.
The comment you were referencing in your post was a load of nonsense. That's why it was down-voted. Greed? Apple sells a great product at the price point they think it will sell at. They sell absolute scads of them, and with that same product redefine an entire industry.
Meanwhile, HP releases junk, hoodwinks customers into buying it, and by the time they brought it home it's already on firesale, so HP can just milk whatever's left in it. And people call Apple greedy? Apple creates a product, and they stand behind it, with their customer service and their fleshed-out ecosystem. They don't try to foist garbage on consumers, only to take their money and drop them and the platform barely months later. THAT is greed. It's as close to outright
theft and misrepresentation as you can possibly get. Consumers got hosed. Big time. You want greed? Look at all the fools trying to follow Apple with their dead-end devices. All this trial-and-error is costing people money.