So here's my situation. I am selling my dual 2.0GHz G5 Power Mac. A potential buyer called me about it late last week. He's new to Macs...wants to get away from the problems he's having with his PC.
He asked the basic questions about it and said he's interested but has to wait until Monday when he gets paid. I get the impression he doesn't have a lot of money and he can't afford to buy the wrong system. I asked him what his needs were and he responded with the basics: E-mail, web browsing, music, etc. I informed him the system could do all of that. However it's very obvious he is completely clueless when it comes to Macs. Therefore I attempted to explain to him this is an old system (told him is was circa 2003), a different processor architecture (of which he appeared not to have a clue as to what I was saying), and I informed him it is completely unsupported by Apple with the latest OS it can run being released late 2007. He's bound and determined to get a Mac and my selling price is quite reasonable. The system can do everything he wants. But, I get the feeling he might be unhappy with it (or any Mac of this vintage) once he better understands them.
So my question to everyone here is: How much effort should I take to educate him about this system? I feel I've provided ample guidance already (I even flat out said it might not be the right system for him). However he said he still wants it. I feel his want is based on wanting a Mac, having limited funds (thus restricting him to older systems), and ignorance about the challenges faced by these older Macs. With this I'm all about helping a buyer understand what they're buying but I do not feel it's my obligation to lay everything out for him. I also believe a buyer has some responsibility to know what it is they're buying.
So...let's hear you!
He asked the basic questions about it and said he's interested but has to wait until Monday when he gets paid. I get the impression he doesn't have a lot of money and he can't afford to buy the wrong system. I asked him what his needs were and he responded with the basics: E-mail, web browsing, music, etc. I informed him the system could do all of that. However it's very obvious he is completely clueless when it comes to Macs. Therefore I attempted to explain to him this is an old system (told him is was circa 2003), a different processor architecture (of which he appeared not to have a clue as to what I was saying), and I informed him it is completely unsupported by Apple with the latest OS it can run being released late 2007. He's bound and determined to get a Mac and my selling price is quite reasonable. The system can do everything he wants. But, I get the feeling he might be unhappy with it (or any Mac of this vintage) once he better understands them.
So my question to everyone here is: How much effort should I take to educate him about this system? I feel I've provided ample guidance already (I even flat out said it might not be the right system for him). However he said he still wants it. I feel his want is based on wanting a Mac, having limited funds (thus restricting him to older systems), and ignorance about the challenges faced by these older Macs. With this I'm all about helping a buyer understand what they're buying but I do not feel it's my obligation to lay everything out for him. I also believe a buyer has some responsibility to know what it is they're buying.
So...let's hear you!