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Calaveras

Calaveras

macrumors regular
Original poster
Dec 22, 2021
116
60
Since I've migrated to a new 14" M1 Mac I've been having problems with my email.
Almost every morning now I see 'this message has no content' for at least a couple emails.
Same exact message is chock full of content on my phone.
All of the headers are there. Other emails from the same mailbox are fine.
I've tried synchronizing the offending mailbox, all the mailboxes and rebuilding the mailbox.
Still I have just a blank message.
It seems this is usually an email from a mailing list, such as for forums or something like Reverb, Ebay etc.
Not sure how significant that is though. Could just be a reflection of how email isn't for social interactions anymore. It isn't ending up in my junk at any rate.

Is anyone else experiencing this?
I find it pretty frustrating that there isn't a simple reload email button. Seem to recall Outlook had a feature like that.
 
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Tried getting support from Apple but it was a bunch of nonsense.
I got fed up with being treated like a child and gave up on Apple.
 
I just came across this. I'm checking to see if it cures it. I'm trying it one step at a time.

On Mac, go to Mail > Preferences > Privacy, then deselect Protect Mail Activity.

If that doesn't work, Step two would be :

On Mac, go to Mail > Preferences > Privacy, then deselect Hide IP Address.

Mail Privacy Protection

Emails you receive may include remote content that allows the email’s sender to learn information about you. When you open an email, information about your Mail activity can be collected by the sender without transparency and an ability to control what information is shared. Email senders may learn when and how many times you opened their email, whether you forwarded the email, your Internet Protocol (IP) address, and other data that can be used to build a profile of your behavior and learn your location.

Protect Mail Activity helps protect your privacy by preventing email senders, including Apple, from learning information about your Mail activity. When you receive an email in the Mail app, rather than downloading remote content when you open an email, Protect Mail Activity downloads remote content in the background by default — regardless of whether you engage with the email. Apple does not learn any information about the content.

In addition, Protect Mail Activity routes all remote content downloaded by Mail through two separate relays operated by different entities. The first knows your IP address, but not the remote Mail content you receive. The second knows the remote Mail content you receive, but not your IP address, instead providing a generalized identity to the destination. This way, no single entity has the information to identify both you and the remote Mail content you receive. Senders can’t use your IP address as a unique identifier to connect your activity across websites or apps to build a profile about you.

You can disable Protect Mail Activity at any time in iOS and iPadOS by going to Settings > Mail > Privacy Protection, then tapping to turn off Protect Mail Activity. On Mac, go to Mail > Preferences > Privacy, then deselect Protect Mail Activity.

If you choose to disable Protect Mail Activity, the Hide IP Address feature will still mask your IP address using the same two-separate-internet-relays design. You can disable Hide IP Address at any time in iOS and iPadOS by going to Settings > Mail > Privacy Protection, then tapping to turn off Hide IP Address. On Mac, go to Mail > Preferences > Privacy, then deselect Hide IP Address.

By using these features, you agree and consent to Apple’s and its subsidiaries’ and agents’ transmission, collection, maintenance, processing, and use of this information as described above.

At all times, information collected by Apple will be treated in accordance with Apple’s Privacy Policy, which can be found at www.apple.com/privacy.
 
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Tried johnAWM suggestion but did not work for me - still getting 'this message has no content'.
Gave up trying to fix it and moved to Airmail.
 
I have had this lately it seems to be tied to one of the last updates for Big Sur which i am running. Anyone know if it is fixed in Monterey?
It is not present in Mojave or Catalina afaik.
 
I haven't seen this issue in Monterey, but I hadn't seen it in Big Sur either so it's something else.
 
Calaveras said:
Since I've migrated to a new 14" M1 Mac I've been having problems with my email.
Almost every morning now I see 'this message has no content' for at least a couple emails.
Same exact message is chock full of content on my phone.
All of the headers are there. Other emails from the same mailbox are fine.
I've tried synchronizing the offending mailbox, all the mailboxes and rebuilding the mailbox.
Still I have just a blank message.
It seems this is usually an email from a mailing list, such as for forums or something like Reverb, Ebay etc.
Not sure how significant that is though. Could just be a reflection of how email isn't for social interactions anymore. It isn't ending up in my junk at any rate.

Is anyone else experiencing this?
I find it pretty frustrating that there isn't a simple reload email button. Seem to recall Outlook had a feature like that.
Click to expand...
Even more weird, I have this problem on my Macbook air but not on my Macbook Pro running the same OS (Monterey 12.3.1)
 
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I am using Monterey 12.3.1 on my MacBook and I have been experiencing the same problem a few weeks ago. It happens to my yahoo mail accounts only but not others. Strange but I don't have this problem from my phone and be able to read those "No Content" mails without issues. It's quite annoying to say the least. Hope there is an update to really fix that but I will try JohnAWM's method for now and see what happen.
 
HDFan said:
What mail server are you using?
Click to expand...
It isn't specific to any server. It's my Gmail, and the half dozen I have associated with my webhosting.
The only commonality it that it happens when I am on a slow or droppy connection. Like when I'm out camping or at a cafe with weak wifi.
 
I am having the same problem. A MacBook Pro 14” running Monterey. Mostly Yahoo email account. The work around of moving the message and moving it back works about half the time. Sometimes the message gets lost. Haven’t yet tried changing the privacy settings.
 
Just checked. My privacy settings already were unchecked.
I do notice that if I close mail each time I am finished reading my mail, the next time I open it and retrieve mail, I don’t seem to have the problem.
 
Same issue on Apple Mail with macOS Monterey 12.4 (21F79) on MBP16,1 and Apple Mail on iOS 15.5 (19F77) with iPhone13Pro. Has been occurring a lot recently. Have 6 different mail servers and it happens with all of them. At least with iOS if I slide up to quit Mail app, it generally reloads the message (eventually). Do not have that same luck on macOS Mail. Letting them sit for hours does not help. Full system restart is the only fix and that does not work 100% of the time.
 
I saw the posts about the privacy settings, however, I'm having the same problem (emails with no content) even with emails that didn't come from an email list. This just started a couple of weeks ago, seems like it was well after Monterey OS installed...
 
HEY ALL...THE SOLUTION IS ABOVE from June 2, 2022:
dallasBW said:
Hey all, just googled on the issue and came across here and also this possible fix via Apple forums https://discussions.apple.com/thread/252279321
Click to expand...
It is the only work around that works. Just create a temporary folder on Mac mail. Drag no content message to the temp folder and either read it there, or drag it back to your original folder. Not ideal, but it works. Do not expect apple to assist further. All settings referenced above make no difference...Thanks dallasBW
 
I'm experiencing this issue as well. macOS Monterey 12.5.1. Doesn't happen on iPhone or iPad. Moving the message back and forth is the only "fix". Obviously very burdensome if you need to do some actual mail work and there are many such messages in your inbox.

How can Apple fix all sorts of less critical and stupid bugs and not address something this debilitating?
 
jsollender said:
HEY ALL...THE SOLUTION IS ABOVE from June 2, 2022:

It is the only work around that works. Just create a temporary folder on Mac mail. Drag no content message to the temp folder and either read it there, or drag it back to your original folder. Not ideal, but it works. Do not expect apple to assist further. All settings referenced above make no difference...Thanks dallasBW
Click to expand...
Didn't work for me I'm afraid. Thankfully I can read the emails via Sky/Yahoo, just not Mac Mail, running High Sierra. Only just started affecting isolated emails about a week ago.
 
I get this issue sporadically, and it's a pain (macOS Monterey, Apple Mail, on iCloud email addresses). I found that logging into iCloud mail via Safari will show the emails in the web mail UI. It's not really a workaround, but I've found it the fastest way to retrieve these "lost" emails.
 
I am getting the same message but oddly enough I can read the emails on my phone but not on my Mac. I only get this error message on my Mac. How can I correct this? Very, very disappointing that Mac mail does not load properly. This should never happen! Any help would be appreciated!
 
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