Three Month Free Fitness+ Trial Not Working for Some Users

[The Game 161]

Thats not the case for me, all of my devices are logged in using the same Apple ID and I still don't get the 3 month trial

Think that’s the case for most...doubt many are using more than one ID

 

[ivantheipodder]

Thats not the case for me, all of my devices are logged in using the same Apple ID and I still don't get the 3 month trial

Same. I use one Apple ID for everything and I don't see the 3-month trial.

 

[Apple_Robert]

Thats not the case for me, all of my devices are logged in using the same Apple ID and I still don't get the 3 month trial

I have just been informed by an unnamed source, that the 3 month free trial is actually based on MacRumors membership seniority.



I don’t know why it isn’t showing for you, if you bought your series 6 on release.

 

[ryan.taylor06]

I have just been informed by an unnamed source, that the 3 month free trial is actually based on MacRumors membership seniority.



I don’t know why it isn’t showing for you, if you bought your series 6 on release.

Haha lol, god knows. I bought my watch direct from apple the day after it went on sale and picked it up at my local apple store too, I don't know what else I could have done to make sure I qualified for the 3 month trial 😂

 

[uuee6543]

I’m in the Uk, purchased my SS series 6 in September on release date. I contacted apple support (I have apple care so have access to support 24/7) and they couldn’t fix it on the call. They said they would call me back tomorrow. Tried a few things on the call including deleting all my VPN apps and restarting both my phone and the watch repeatedly. Nothing helped so far.

 

[Apple_Robert]

I’m in the Uk, purchased my SS series 6 in September on release date. I contacted apple support (I have apple care so have access to support 24/7) and they couldn’t fix it on the call. They said they would call me back tomorrow. Tried a few things on the call including deleting all my VPN apps and restarting both my phone and the watch repeatedly. Nothing helped so far.

I am surprised you weren’t asked to set up your phone and watch as new. Lol That is the typical Apple support response.

 

[ryan.taylor06]

I’m in the Uk, purchased my SS series 6 in September on release date. I contacted apple support (I have apple care so have access to support 24/7) and they couldn’t fix it on the call. They said they would call me back tomorrow. Tried a few things on the call including deleting all my VPN apps and restarting both my phone and the watch repeatedly. Nothing helped so far.

I don't know about you, I'm also in the UK so starting a workout at this time of night is not going to happen now for me so I'd rather wait until tomorrow anyway in the hope that its up and running and start my trial with a full days worth lol 😂

 

[coolfactor]

I got a 1-month trial, and was then sent an email saying my subscription would renew at $99.00 per MONTH. That should be per year. Gonna be a few people panicking.

 

[dumastudetto]

Take the one month trial and see if you like the service. You don’t need longer I think to make a good decision to subscribe.

 

[Apple_Robert]

I got a 1-month trial, and was then sent an email saying my subscription would renew at $99.00 per MONTH. That should be per year. Gonna be a few people panicking.

Looks like Apple Customer Service reps are going to be busy this afternoon and evening.

 

[timmyh]

Take the one month trial and see if you like the service. You don’t need longer I think to make a good decision to subscribe.

But then you’re essentially losing the discount difference with the annual sub?

 

[Apple Freak]

Its ridiculous that after 10 years they've provided no way to merge accounts.

When I bought my MacBook Air M1, i used AppleCard financing, which forced me to go through the store using my iCloud account which was tied to my AppleCard, vs all my other past purchases via my iTunes/AppStore Apple ID....

Things like this, dragging on for years with no resolution just really piss me off.

A while back I was told they could merge accounts but only where your purchase data is. For example, I use an iCloud account for syncing, then a separate outlook.com account for purchases. I was told by Apple that I could make the outlook.com account the primary account and merge all data from the iCloud account in because that's where my credit card data is. I do think this was before Apple Card existed.

I didn't want to merge all my Apple data into my outlook.com account so I just left both accounts alone but this was the story I got.

 

[parfy]

Take the one month trial and see if you like the service. You don’t need longer I think to make a good decision to subscribe.

But if you do like it you get two extra months for nothing. Why would one not want that?

 

[movielad]

Think that’s the case for most...doubt many are using more than one ID

Similarly, only using one Apple ID. Went through the process of signing out of Media & Purchases and signing in again with an Apple Support advisor. No joy.

 

[dumastudetto]

But then you’re essentially losing the discount difference with the annual sub?

A few bucks is not worth worrying about.

 

[The Game 161]

I am surprised you weren’t asked to set up your phone and watch as new. Lol That is the typical Apple support response.

Lol if they said that to me I would just not bother lol

 

[rosegoldoli]

showed up for me automatically! i got my s6 on black Friday from target

 

[dumastudetto]

But if you do like it you get two extra months for nothing. Why would one not want that?

If you want to waste hours trying to fix this with Apple Suppport to save a few bucks, good luck to you. Not worth it IMO.

 

[The Game 161]

Hey free is free and people want what is said they should get what they market

 

[aprince10]

I’m waiting for my 6 month trial code from BestBuy, which is one of the reasons I purchased the Series 6 from them.

Has anyone received their email with the code, or are you waiting too?

I ordered from Best Buy specifically for this reason too. I have yet to receive my code.

 

[FHoff]

It looks like this is down to the age-old problem of having two Apple IDs.

Apple Fitness+ latches on to the Apple ID you use for iTunes and App Store purchases (if you open Fitness+ and tap your account on the top right, it will bring up your Media/Purchases Apple ID). However, it looks like the Fitness+ three month trial offer gets allocated to the iCloud account you're logged into on your Apple Watch. In my iPhone Settings app, if I log out of my old Gmail account under "Media and Purchases" and log in to my iCloud account, the three month trial appears in Fitness+.

This is no use, though, as the three month trial needs to be allocated to the account you use for Media and Purchases, not your iCloud account, otherwise you'll have to ditch all your apps and music just to make use of the three month trial.

I was offered the 3 months and it allocated to my iTunes/App Store Apple ID correctly.

 

[ivantheipodder]

If you want to waste hours trying to fix this with Apple Suppport to save a few bucks, good luck to you. Not worth it IMO.

It's not about saving a few bucks it's about Apple delivering what they said they would.

 

[Antr7]

If I purchased my series 6 from Target was I getting the 3 months too or was it just through Apple store purchases?

 

[Tech198]

how embarrassing for Apple.

Yes, it's the principal of the thing...

 

[baddj]

Apple Support was able to add the 3 months free trial to my account as in app it only offered 1 month I just needed to provide proof of purchase.