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ticking and freeze?

CBillups1

CBillups1

macrumors 6502a
Original poster
Sep 1, 2008
685
37
Michigan
randomly for the first im ever, my brother was on my macbook and all of a sudden the computer froze and it had a ticking noise coming from the inside. it honestly sounded like a ticking time bomb :eek::confused: i shut the lid but it didnt go to sleep the screen stayed lit so i shut it down with the button and started it back up.

anyone had this happen before? anything bad? my warranty is up in a month so im just a little worried even though i plan on getting the applcare this week.
 
CBillups1 said:
randomly for the first im ever, my brother was on my macbook and all of a sudden the computer froze and it had a ticking noise coming from the inside. it honestly sounded like a ticking time bomb :eek::confused: i shut the lid but it didnt go to sleep the screen stayed lit so i shut it down with the button and started it back up.

anyone had this happen before? anything bad? my warranty is up in a month so im just a little worried even though i plan on getting the applcare this week.
Click to expand...

Potential hard drive failure perhaps? Then again the sound preceding that as always sounded like a click click sound to me.
 
Definitely sounds like a dying hard drive.

Nothing else inside the computer really moves/could make a ticking noise that would match up with system issues and freezing.
 
its the aluminum macbook 13". i got it last october so near the end of the month it will be 1 year.
 
wow are you guys serious? what do i need to bring to the store? and do i just tell them hey my macbook is messed up?


also how do i backup my harddrive? do i need something extra to do it? im kind of a newb
 
CBillups1 said:
wow are you guys serious? what do i need to bring to the store? and do i just tell them hey my macbook is messed up?


also how do i backup my harddrive? do i need something extra to do it? im kind of a newb
Click to expand...

I've never had to take my MacBook in to the store (or any other product), so I can't really help you there. I assume some type of proof that it's your MacBook, like receipt, and maybe a copy of your AppleCare agreement.

For backing up, that's easy. Do you have Time Machine enabled? Do you have an external hard drive to use with that? If not, at the very minimum, copy all the docs you want to keep to a flash drive or DVD.

And seriously, do it ASAP, both the backing up and taking it in, because your warranty is ending soon! You may also want to purchase the extended AppleCare warranty (get it from Amazon.com, but make sure it's sold and shipped by Amazon.com).

hth
 
will they also replace my battery if i ask them to? my battery is terrible and with a full charge and with the screen brightness down halfway it dies in less than 2 hours.
 
CBillups1 said:
will they also replace my battery if i ask them to? my battery is terrible and with a full charge and with the screen brightness down halfway it dies in less than 2 hours.
Click to expand...

I have no idea, but I'm guessing they will not, as batteries are not usually covered by warranties.
 
CBillups1 said:
what? batteries arent covered?:confused::confused:
Click to expand...

From http://www.apple.com/batteries/replacements.html.

Notebook Owners

Your one-year warranty includes replacement coverage for a defective battery. You can extend your replacement coverage for a defective battery to three years from the date of your notebook purchase with the AppleCare Protection Plan. However, the AppleCare Protection Plan for notebook computers does not cover batteries that have failed or are exhibiting diminished capacity except when the failure or diminished capacity is the result of a manufacturing defect. Apple offers a battery replacement service for MacBook Air and all MacBook Pro notebooks with built-in batteries. You can purchase replacement batteries for late models of Apple notebooks directly from the Apple Store.
Click to expand...

So you basically have to prove that the battery performance (or lack thereof) is the direct result of a defect. Which it usually isn't.

Example here https://forums.macrumors.com/threads/408795/
 
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