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I’ve purchased a MacBook Pro from the Palo Alto Apple Store, I am well familiar with it, but I think we’re talking passed each other: the events this thread is about are the ones where someone stands with a mic attached to their head and walks around in front of the giant 12 foot TV behind them.

The one-to-one events are different and still quite uitilized.

And the article being 6 years old means nothing, not all apple stores have public restrooms. So I think I have a valid point about apple having an issue with low attendance, since stores without restrooms or baby changing stations aren’t exactly welcoming to folks.



My most recent Session was just over a week ago at the Palo Alto Apple Store and I assure you that the one-hour course (Taking Photos with the iPhone) was held at one of the wood tables (approximately 10 feet long) with taller (bar height) stools, so the table would have accommodated maybe 6-7 people (including the instructor) comfortably. The monitor fit on the desk without protruding so I figure it was somewhere between 27-32", nowhere as large as the one pictured in the photo.

The Palo Alto Store does have an area in the back of the store that resembles the photo, but that was not where this particular Session took place.

It was designed for 6-7 people, but since I was the only registered attendee, it ended up becoming a one-on-one session.

It's likely that the Apple Store sessions are held in locations suitable for the number of registered attendees and that some of the courses are better for smaller groups rather than larger ones.

Bigger is not necessarily better.

For education, sometimes a smaller group size is more effective.

For sure, I would not want to take an iPhone photography class in the 400-seat chemistry hall where I attended college. For iPhone instruction, it helps to be able to see the finger gestures since the device is so small.


Well, you're quoting a nearly six-year old article.

I assure you that the Palo Alto Apple Store (including the original one at corner of Kipling, a.k.a. "Steve's Store") has restrooms that can be used by customers; I used it before this recent session. I made no purchase that day.

I have used the restroom at both Palo Alto stores several times and I have never been told to go to a nearby coffee shop (there are plenty in Palo Alto).

Again, maybe the Chicago Michigan Avenue Apple Store has different policies based on their clientele.

The Palo Also Apple Store is actually quite small and Palo Alto really doesn't see much in the way of tourist traffic like a store in a large city (New York, Paris, London, etc.) would see.
 
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