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TomTom Car kit on UK apple store
- Thread starter Jape
- Start date
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You clearly have not researched your subject matter. Before TomTom appeared on the scene Sat Navs were in the £1000's price region.They made the Sat nav market so competitive. So even at £99 (remember this includes app and 1 set of maps) this is very reasonable and a very good price point.
$140-165, and I'm guessing $125 in the US? For just a cradle?
I've already got a dock. Sure, I have to put my phone in it upside down to make a call since it blocks the mic and speaker, but I can get music out if it just fine.
The market leading strength on this was that it would offer a) charging and b) line out audio. I was ready to buy this as soon as it hit the shelves, but not at this price. If someone has a suggestion for something else, I'd be glad to hear it.
I've already got a dock. Sure, I have to put my phone in it upside down to make a call since it blocks the mic and speaker, but I can get music out if it just fine.
The market leading strength on this was that it would offer a) charging and b) line out audio. I was ready to buy this as soon as it hit the shelves, but not at this price. If someone has a suggestion for something else, I'd be glad to hear it.
i've been a huge fan of Tomtom for years, but frankly they are taking the piss with the iphone app. I would have no issues with the Tomtom app if it as least worked as well as Tomtom 7 (mobile). I actually got a refund cause the iphone version was so bad. Now my experience is based on using it in london. I used both the iphone app and tomtom 7 on a HTC hd side by side for two days and the iphone version had huge issues with reception and would lag 1-2 streets behind while the HTC version was off by about 1-2 meters. And this was based on walking. I know the iphone does not have the best GPS unit, but at least navigon have got it working so much better.
And to ask £100 for the dock..... what a ripp off! Get a tomtom one, it will work so much better and when you not using it throw it in the glove box. TomTom is really exploiting its faithful followers.
And to ask £100 for the dock..... what a ripp off! Get a tomtom one, it will work so much better and when you not using it throw it in the glove box. TomTom is really exploiting its faithful followers.
I'm reposting the conversation I had with an UK Apple Store rep this morning. Apple have probably taken the item down to correct the wording so there is no more confusion. I have purchased the cradle (and app+map) based on this conversation. Remember the 'app' IS the 'map' as the iPhone apps can not run the maps separately. That would break Apple's app rules.
Hopefully this will put this matter to bed....
Hopefully this will put this matter to bed....
Here's a conversation I've just had directly with the Apple store via online chat...
* You are chatting with Maria, an Apple Expert
*
Hi, my name is Maria. Welcome to Apple!
*
Maria: Good morning
*
Maria: How may I help you today?
*
You: I have a question about the TomTom Car Kit for iPhone 3GS
*
Maria: I'm happy to assist with that.
*
You: Great. I've just placed an order. However, looking at it closely, it says it comes with the app. Does this include the maps too (i.e. British Isles or Europe)?
*
Maria: I'm happy to assist with that.
*
Maria: Let me see if I can get more information.
*
You: Thanks
*
Maria: You're welcome.
*
You: BTW. There's a lot of confusion on Macrumors.com over if it comes with just the app or if maps are included. Whatever info you manage to get, it maybe worth updating the store entry to clarify what is provided along with the cradle itself.
*
Maria: I am not seeing specifically if that includes British Isles.
*
Maria: The information I am finding it may require an update.
*
You: So the app is free on the App store and we're looking at £99 just for the cradle then?
*
Maria: There is a cost for the App.
*
You: British Isles is £59 on the app store plus the cradle at £99? total is £158. That's where the confusion is. Because it says the app comes with the cradle, but you can't buy just the app on itunes. Either British isle or Europe at £79.
*
Maria: The Car Kit you see on the online Apple Store is just the hardware.
*
Maria: I am checking further one moment.
*
You: Yes, sorry I know that, but it does say it comes with the app. Well the only app on itunes is for British isles or Europe (£59 or £79). itunes does not have the app on it's own. Hence confusion all around!)
*
Maria: You get both the TomTom navigation app for your iPhone 3GS or 3G and the docking kit to hold your iPhone securely in place on your dashboard or windscreen.
*
You: Yep. I know it has the navigation app, but what one? British isles or Europe?
*
Maria: Sorry for the delay let me continue checking.
*
You: Take a look at https://www.macrumors.com/ and see all the comments. It is not clear. £99 seems very expensive for a cradle if it does not come with maps!
*
You: No problem.
*
You: Can you see what I'm trying to say?
*
Maria: Yes I am checking into that now.
*
Maria: The App is included with the kit. There will be a code to download within iTunes.
*
You: Ah! Presume we're have a choice of Bristish Isles or Europe? If going for Europe we make up the extra cost ourselves?
*
Maria: The TomTom app for iPhone 3G and 3GS users includes a continental map of Europe or map of UK & Ireland from Tele Atlas.
*
You: Fantastic. That makes it a more affordable option and good price point. Thanks for your help Maria.
*
Maria: You're welcome.
*
You: Have a good day.
So that answer's that question then. £99 for the cradle and app with a choice of maps via an iTunes voucher code!!!
According to TomTom the App is not included:
http://www.macworld.co.uk/ipod-itunes/news/index.cfm?NewsID=27256
so the Apple rep was misinformed.
Umm no, you are about an hour behind. That has already been removed from the store because it what it stated was incorrect and Tom Tom issued a press release saying the cradle does not include the app.
Maybe it was a mistake that the page was already up. Wasn't this supposed to only come out in October? It might be the reason why they took it down.
Your conversation doesn't sound like a real confident answer from "Maria, an Apple Expert". First she said that there was an additional cost for the app, and then she changed it to that it does come with the app.
Confusion Ended (for now)
Just spoke to Tomtom and they confirmed that Apple should not have displayed that page, it has now been taken down. he could not provide a release date or price and confirmed that only Tomtom will release the hardware and Apple will continue to provide the app.
Just spoke to Tomtom and they confirmed that Apple should not have displayed that page, it has now been taken down. he could not provide a release date or price and confirmed that only Tomtom will release the hardware and Apple will continue to provide the app.
I agree it is a little confusing, but she was asking for confirmation from her colleagues/superiors at the time. But she never said there was an additional cost at any point during the transcript.
WAY too expensive
Let's hope that price isn't for real, that is far too expensive. That brings up the price of the software+hardware package to $265! Seriously, for TomTom's most basic GPS device out there? I mean, no TTS, traffic, or other advanced features. In fact, I had a TomTom One which costed me under $100 that had traffic and more features than the iPhone app. Not to mention, there are still bugs with the software (multiple city entries, contact search functionality, etc.). I'm very disappointed with TomTom thus far, stop trying to rip off your loyal customers. I REALLY wish I would have purchased Navigon at this point...seriously.
Let's hope that price isn't for real, that is far too expensive. That brings up the price of the software+hardware package to $265! Seriously, for TomTom's most basic GPS device out there? I mean, no TTS, traffic, or other advanced features. In fact, I had a TomTom One which costed me under $100 that had traffic and more features than the iPhone app. Not to mention, there are still bugs with the software (multiple city entries, contact search functionality, etc.). I'm very disappointed with TomTom thus far, stop trying to rip off your loyal customers. I REALLY wish I would have purchased Navigon at this point...seriously.
I would read the news story on the front page before I jumped on other forum members.
Apple Experts, particularly the online store variant, have a notorious history of being wrong.
What Press Release? Why is it not available in TomTom website? Anyone seen this Press Release?
Let it go, MappleLeaf. Macworld UK is a reputable source. Seems clear that you were misinformed by the Apple Store staff.
Story is here if you missed the link.
Navigon should see this as an opportunity to make some legitimate announcement about their product, such as the car kit, and pull some more potential customers away from Tom Tom.
It's still kinda weird that Apple would say that in their page if that wasn't what Tom Tom intended. I think there's more to this story.
I would save this chat and you have it in "writing" you could probably get what is typed above as for the rest of us......Here's a conversation I've just had directly with the Apple store via online chat...
* You are chatting with Maria, an Apple Expert
*
Hi, my name is Maria. Welcome to Apple!
*
Maria: Good morning
*
Maria: How may I help you today?
*
You: I have a question about the TomTom Car Kit for iPhone 3GS
*
Maria: I'm happy to assist with that.
*
You: Great. I've just placed an order. However, looking at it closely, it says it comes with the app. Does this include the maps too (i.e. British Isles or Europe)?
*
Maria: I'm happy to assist with that.
*
Maria: Let me see if I can get more information.
*
You: Thanks
*
Maria: You're welcome.
*
You: BTW. There's a lot of confusion on Macrumors.com over if it comes with just the app or if maps are included. Whatever info you manage to get, it maybe worth updating the store entry to clarify what is provided along with the cradle itself.
*
Maria: I am not seeing specifically if that includes British Isles.
*
Maria: The information I am finding it may require an update.
*
You: So the app is free on the App store and we're looking at £99 just for the cradle then?
*
Maria: There is a cost for the App.
*
You: British Isles is £59 on the app store plus the cradle at £99? total is £158. That's where the confusion is. Because it says the app comes with the cradle, but you can't buy just the app on itunes. Either British isle or Europe at £79.
*
Maria: The Car Kit you see on the online Apple Store is just the hardware.
*
Maria: I am checking further one moment.
*
You: Yes, sorry I know that, but it does say it comes with the app. Well the only app on itunes is for British isles or Europe (£59 or £79). itunes does not have the app on it's own. Hence confusion all around!
*
Maria: You get both the TomTom navigation app for your iPhone 3GS or 3G and the docking kit to hold your iPhone securely in place on your dashboard or windscreen.
*
You: Yep. I know it has the navigation app, but what one? British isles or Europe?
*
Maria: Sorry for the delay let me continue checking.
*
You: Take a look at https://www.macrumors.com/ and see all the comments. It is not clear. £99 seems very expensive for a cradle if it does not come with maps!
*
You: No problem.
*
You: Can you see what I'm trying to say?
*
Maria: Yes I am checking into that now.
*
Maria: The App is included with the kit. There will be a code to download within iTunes.
*
You: Ah! Presume we're have a choice of Bristish Isles or Europe? If going for Europe we make up the extra cost ourselves?
*
Maria: The TomTom app for iPhone 3G and 3GS users includes a continental map of Europe or map of UK & Ireland from Tele Atlas.
*
You: Fantastic. That makes it a more affordable option and good price point. Thanks for your help Maria.
*
Maria: You're welcome.
*
You: Have a good day.
So that answer's that question then. £99 for the cradle and app with a choice of maps via an iTunes voucher code!!!