Before I start ranting, let me say that support from Apple by phone and at the store was pretty good and I know they do teh best they can. So thanks for that. If anyone has Steve's email address can you let me know! However, after finding out that my less than 30 day old 3k USD MBP had a "header" file on the HD corrupted and required a total reformat, IM MAD. This is totally unacceptable for a PRO macbook. I am a first time mac user and had been loving the experience until yesterday. I am relaly worried about my investment and wonderign whether I should have demanded a new replacement. I dont want to go down the same route of having to reisntall my hard drive several months, let alone years, down the line. To be honest, Ive kinda lost my faith in the "Its a mac" differentiator. Yes, computers do break, but after spending 3k on one I find it unacceptable Im getting problems within 30 days. I guess its my bad for being a REV A tester. Gutted.