I have had his same problem where it would work maybe 1-2 tried out of every 10
Since I have purchased an otterbox and the little fingerprint sensors thing built into there cases has actually improved it a ton!!
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Touch ID doesn't always work?
- Thread starter michael31986
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Since I have purchased an otterbox and the little fingerprint sensors thing built into there cases has actually improved it a ton!!
I have this problem too. I don't actually know how to activate it, but sometimes, when I am trying to unlock the phone my sliding the Touch ID, it won't capture it and it won't even said try again, then after that it won't capture any finger print / try again when I try to unlock it with Touch ID again until I unlock it with passcode then it start to work normally again.
I've had the same issue and Apple's advice to me was to reset the phone and set it up as a new phone, installing all my apps manually instead of restoring. Since that is way too much hassle, I am just putting up with it, instead. However, I have figured out that in my case, disconnecting the phone from power is enough to get Touch ID working again.
You mentioned Touch ID has issues plugged in, does it have issues on battery? There have been quite a few threads about improperly setup outlets causing screen and Touch ID issues whilst plugged in.
I had orignally set up my iphone 6s plus as new so if it still happened with mine than that doesn't work. I didn't back up. I manually downloaded all apps. IT seems to be working better, i cleaned it so maybe it was dirty.. who knows.
No, it seems not to have this issue when not plugged in. How can an outlet be improperly set up? It is an Apple-branded charger cord, with a good quality third party charger.
An outlet could be grounded incorrectly or not at all or have a dirty supply for whatever reason. These electrical issues can manifest themselves as phone problems.
This happened to mine... Launch 6S worked flawless.
Then started getting failures. I then noticed that the home button had movement in it when you lightly touched it you could hear a audible click.
Took it in got my phone swapped and it has been 100% since then again.
Then started getting failures. I then noticed that the home button had movement in it when you lightly touched it you could hear a audible click.
Took it in got my phone swapped and it has been 100% since then again.
This isn't the problem we're having. Touch ID works 97% of the time, and in those instances, it's instantaneous. What we're experiencing is that every now and then, it's like Touch ID isn't even turned on. It doesn't even know a finger is being placed on the home button. No response, no error, no "try again", nothing.
I have never had much luck with the touch ID. I do admit that my 6S+ has the best touch ID of any of my iPhones to date but still will fail about 20% of the time. I have tried everything and it still is not as dependable as I would like so I do not use it.