Touch ID not full working after 10.2.1 update

Discussion in 'iOS 10' started by Kenjo, Feb 26, 2017.

  1. Kenjo macrumors newbie

    Kenjo

    Joined:
    Feb 26, 2017
    #1
    this question may seem a bit old. but I just recently updated my ios with the buggy touch id.

    will updating to the 10.3 beta fix this issue? cannot downgrade either since apple stopped signing the older versions
     
  2. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #2
    What issues are you having exactly? Have you tried any type of troubleshooting?
     
  3. Kenjo, Feb 26, 2017
    Last edited: Feb 26, 2017

    Kenjo thread starter macrumors newbie

    Kenjo

    Joined:
    Feb 26, 2017
    #3
    at first the registration for my thumb (right hand) worked with no issues. but these are the ones im experiencing so far

    - cannot register a second fingerprint. the last registration it read my thumb when registering. but it wont let me get pass the last registration where there are only 3 marks remaining in the thumb display
    - wont read my registered fingerprint 80% of the time.
    -


    issues
    -

    - tried with my other thumb (left hand) still wont let me register
    - tried to reset phone. problem still persists.
    - tried to remove my first registration (right hand thumb) and out of knowhere i cannot register it anymore.
    - tried to clean both of my hands and the home button suddenly my right hand thumb works. still, cannot register for a second fingerprint registration.
    - left hand thumb still wont register even after I cleaned the home and my hand.

    i am also an android user with a fingerprint scanner features and i dont seem to have any problems with them so it should be because of my fingers.
     
  4. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #4
    Have you tried resetting all settings or perhaps restoring as new?
     
  5. Kenjo thread starter macrumors newbie

    Kenjo

    Joined:
    Feb 26, 2017
    #5
    i tried resetting and the problem still persists. I am afraid of restoring because it might delete my only 1 registered fingerprint and I might not be able to register it again
     
  6. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #6
    If you think it's potentially broken to that degree then contacting Apple might be the only option left.
     

Share This Page