touchid and 8.3

Discussion in 'iOS 8' started by slattery69, Apr 8, 2015.

  1. slattery69 macrumors regular

    Jun 16, 2009
    Paid Shill
    Since updating to 8.3 I'm having problems with touch id and the app store. Before the update when i purchased paid and free apps it asked for my touchid. since i updated and I've changed no settings its asking for my password.
    Any ideas how to get it back to touchid. tried toggling the setting , re doing my fingerprints reset settings etc
  2. nightstalkerz macrumors 6502

    May 9, 2013
    I'm seeing this behaviour as well.

    I posted in another thread but no one has replied to it.
  3. Mabus51 macrumors 65816

    Aug 16, 2007
    It always asks for the password after a reboot. Until you make the first purchase or tap on AppleID in the app/music store to verify your password it won't use TouchID.
  4. nightstalkerz macrumors 6502

    May 9, 2013
    I've made multiple purchases after rebooting and it asks for my password every time.

    I know I need to enter my password the first time after reboot.
  5. gordon1234 macrumors 6502a

    Jun 23, 2010

    Under Settings > Touch ID & Passcode, is iTunes & App Store selected? I know on my system, it automatically deselected after the update for some reason.

  6. slattery69 thread starter macrumors regular

    Jun 16, 2009
    Paid Shill
    All thats done on mine, even tried to toggle it on and off and still always asks for password no matter what. Ive reset settings (not content) re done all the fingerprints still the same. Works for all third party apps

    I've tried everything bar a setting up as a new phone which I'm trying to avoid
  7. kmpoboy2 macrumors 6502


    Jul 10, 2010
    Yeap, seeing this behavior too. Guess it's a bug with the new password settings for purchases.
  8. Shanghaichica macrumors G4


    Apr 8, 2013
    I have this on my devices since the update and I'm not pleased. I'm in the UK and we don't have apple pay so using Touch ID to make purchases on my devices was the main highlight of the Touch ID.
  9. TitanTiger macrumors 6502

    Jun 8, 2009
    Also having this issue with iTunes Store payments. Doesn't even prompt me for TouchID even though all the settings are right.
  10. Enjoylife1788 macrumors 6502a

    Aug 22, 2011
    I read in another forum that signing out and then signing back in helps. I have not installed 8.3 yet. Can somebody confirm if that works?
  11. thanh.n macrumors newbie

    Mar 10, 2015
    No, i got the same issue :/ and i logged out in itunes on phone and logged in again. device asking me always for passwort
  12. ForbiddenApple macrumors newbie

    Sep 19, 2014
    Same issue with me. Checked all the settings and signed in/out. Hopefully a fix comes soon.
  13. f00f macrumors 65816


    Feb 18, 2009
    New Yawk
    For the record Touch ID doesn't work for purchases on my iPhone 6 which was installed clean (as a "new phone"). Likewise for my iPad Air 2. I never get prompted for a Touch ID when making purchases despite rebooting the devices, logging out/into my iTunes account and so on. This is clearly an annoying bug.
  14. slattery69 thread starter macrumors regular

    Jun 16, 2009
    Paid Shill
    Good to know in the sense that its not worth me doing a clean install. Annoying hope its fixed quick
  15. Stuke00 macrumors 68000

    Oct 11, 2011
  16. golfnut1982 macrumors regular


    Oct 12, 2014
    Chicago, IL
  17. Tom G. macrumors 68020

    Tom G.

    Jun 16, 2009
    Champaign/Urbana Illinois
    I have this problem on my iPad Air2. All settings are correct, and I tried more than one purchase. All it does is as for password, it never even asks for the Touch ID.

    I have not yet updated my iPhone 6.
  18. bchreng macrumors 65816


    Jul 26, 2005
    I'm having the same issue with my 6+. The settings are what hey should be and I have made several free purchases since updating and rebooting. It asks for my password every single time. I hope Apple fixes this soon.
  19. cwosigns macrumors 68000


    Jul 8, 2008
    Someone in another thread said he was still on the last 8.3 beta and it was happening to him after the update went live, when it had worked fine before 8.3 was released to the masses. He speculates it may be server side. I don't know if the App Store pings your phone which prompts Touch ID, and maybe that is broken?

    Odd that it's still happening on the beta for him.
  20. hlevolve macrumors regular


    Aug 19, 2014
    Anybody having other bugs??? I'm seeing a number of things, one glaring one is that the status bar (Cellular status, time, and battery %) disappears when going into the call history and voice mail screen...

    I'm also experiencing the app store TouchID bug which is annoying...
  21. BeeGood macrumors 68000


    Sep 15, 2013
    Lot 23E. Somewhere in Georgia.
    I just tried it and that didn't work for me.

    I did notice under Settings>TouchID that "iTunes and AppStore" was turned off, but turning it back on again didn't help. Purchases in the App Store only asks for a password and doesn't give you the option to use Touch ID.

    All my third party apps that use Touch ID work fine, as does unlocking the phone.
  22. Morac macrumors 65816


    Dec 30, 2009
    It's broken on my 5S and my iPad Air 2.

    What's odd is the first time I made a "purchase" in the app store, I got prompted if I wanted to enter my password "always" or once every 15 minutes. I chose always and it said I could change this in settings, which you can't unless you disable Touch ID.

    I say it's a bug. It seems like the iTunes & App Store "Password settings" are overriding the Touch ID settings. If I turned off Touch ID for iTunes, then change the settings to not prompt for passwords for free downloads and then turn Touch ID back on, I won't get prompted for free downloads. I still get prompted every time for paid downloads though, so it's like it's completely ignoring the Touch ID setting for iTunes and App Store.


    Only other bug I've seen so far is that the free space and usage reported by iTunes is completely inaccurate. It's off by several GB.

    I'm also having a problem accessing a web server since Apple removed some root certificates in iOS 8.3, but that's technically not a "bug" per say.
  23. thanh.n macrumors newbie

    Mar 10, 2015
    It worked for me now, iTunes and Appstore asking me for TouchID. I just logged out from my Account, go back to TouchID-Settings and turned it on again that TouchID can used for purchases -> logged in again -> works.
  24. slattery69 thread starter macrumors regular

    Jun 16, 2009
    Paid Shill
    Mines working again, haven't done anything since starting the thread and seeing the front page article on it. Just left it assuming 8.3.1 might come along.
    Just gone in to the app store to get an app and it asked for my touchid.
  25. TitanTiger macrumors 6502

    Jun 8, 2009
    Working for me as well. I get it was a server side issue?

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29 April 8, 2015