Resolved TouchID requires passcode every week

Discussion in 'iPhone' started by ThatSomeone, May 15, 2016.

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  1. ThatSomeone macrumors regular

    ThatSomeone

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    #1
    Hello everyone!

    Since the very first week of updating to iOS 9, my phone has asked me to enter the passcode to activate TouchID every Sunday morning when I wake up. At first I thought it was normal behaviour, but some Sunday's it doesn't ask and after an iOS update it doesn't ask for weeks, and then it comes back.. The first few months of this happening it said I hadn't unlocked it for 48 hours(even though I used it 8-9 hours earlier), but now it says 'Passcode is needed to activate TouchID'. It never happends on my new iPad Pro 9.7" with TouchID enabled..

    Any suggestions?
    Thanks!
     
  2. a-m-k macrumors 6502a

    a-m-k

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    #2
    Is your thumb on the home button directly on so it recgonizes your thumb?
     
  3. ThatSomeone thread starter macrumors regular

    ThatSomeone

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    #3
    Yep, as soon as it recongnizes the finger, it directs me to the passcode screen with the message..
     
  4. scapegoat81 macrumors 6502a

    scapegoat81

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    #4
    My 6s has actually been doing this every so often. Very sporadic but annoying as hell cuz I have a fairly long alpha numeric passcode
     
  5. ThatSomeone thread starter macrumors regular

    ThatSomeone

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    #5
    Hm.. So it never occurs on a specific time or day?

    I always reboot my devices once a week(and that's on Sunday), I could try rebooting my phone on Saturday instead and see if it helps.
     
  6. scapegoat81 macrumors 6502a

    scapegoat81

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    #6
    It might but I honestly don't know. I'm very busy w/ my kids
     
  7. rzc16512 macrumors regular

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    #7
    You have to enter your passcode after a reboot. TouchID won't work until you do.
     
  8. ThatSomeone thread starter macrumors regular

    ThatSomeone

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    #8
    Yes, but I reboot on the afternoon and this occurs in the morning..
     
  9. dwfaust macrumors 68040

    dwfaust

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    #9
    It's possible that something is causing your phone to restart overnight.
     
  10. ThatSomeone thread starter macrumors regular

    ThatSomeone

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    #10
    I don't think so either, but the message is NOT "TouchID requires your passcode after a restart" but "Your passcode is required to activate TouchID" almost every sunday morning...
     
  11. Ahonen macrumors 6502

    Ahonen

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    #11
    This happened to me yesterday. I thought WTF? But it's six digits, just takes a second. Still, I'd like to know why it happened.
     
  12. ThatSomeone thread starter macrumors regular

    ThatSomeone

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    #12
    Interesting.. Indeed it's quick to type in the code, and I'd also like to know why this is happening. I doubt it's a security measurement since sometimes it doesn't do this, especialy after an iOS update.
     
  13. johannnn macrumors 6502a

    johannnn

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    #13
    Happens to me many mornings, freaking annoying.
     
  14. ABC5S macrumors 68040

    ABC5S

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    #14
    Happen to me a few times, and I just placed my finger onto the home button again and all was well.
     
  15. ThatSomeone thread starter macrumors regular

    ThatSomeone

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    #15
    Indeed it is...

    Really? It won't stop prompt me until I enter my code..
     
  16. ABC5S macrumors 68040

    ABC5S

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    #16


    It did for me. Must have a different issue then...
     
  17. ThatSomeone thread starter macrumors regular

    ThatSomeone

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    #17
    Possibly, I'll double check next time it happens!
     
  18. Armen macrumors 604

    Armen

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    #18
    Is your iPhone restarting by itself overnight without you noticing? Usually touchId will ask for a passcode after a restart.
     
  19. ThatSomeone thread starter macrumors regular

    ThatSomeone

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    #19
    I mentioned earlier that the message is not related to a reboot, but that it wants me to enter the passcode to activate TouchID on almost every Sunday morning.. It used to say "Touch ID requires your passcode after 48 hours"(Even though I had used it 8 hours earlier) but now it's "Your passcode is required to activate TouchID".
     
  20. jeremysteele macrumors 6502

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    #20
    My iPhone 5s does the same thing has since iOS 8 (although most complaints are about iOS 9). Find it odd so many people on here don't have this - since it is an incredibly common issue. Seems to be a bug that hasn't been fixed yet.

    In my case - it happens roughly twice a month. On different days.
     
  21. maflynn Moderator

    maflynn

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    #21
    I believe there is a time limit on iOS that forces the passcode to be used instead of TouchID, I'm not sure what that limit is, but I believe I heard someone on a podcast say as much when they were explaining TouchID and how sometimes you still need to put in a passcode.
     
  22. ThatSomeone thread starter macrumors regular

    ThatSomeone

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    #22
    Sure looks so, I'll make another bug report as soon as the current one I have is under control.

    That's probably the 48 hour limit until you must use your passcode to unlock the device, however I use it right before I go go bed and yet I get that message every Sunday morning.. Although recently it changed from the 48 hour message to a new one that's claiming TouchID needs my passcode to be activated... My new iPad Pro or anyone else I know doesn't have this issue. I can also add that I've removed and re-added my fingerprints at one point while running iOS 9(Although the reason for that was that my current ones were inaccurate) without helping.
     
  23. Armen macrumors 604

    Armen

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    #23
    my 6+ never asks me for a passcode instead of touch ID unless I restarted my phone.
     
  24. Newtons Apple macrumors P6

    Newtons Apple

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    #24
    both my iPhone and iPads ask for my password every once in a while.
    Not a big deal.
     
  25. ThatSomeone thread starter macrumors regular

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    #25
    Is the message "Your passcode is required to enable TouchID" or something simular?
     

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