Transfer number at AT&T store?

Discussion in 'iPhone' started by kinkster, Jul 13, 2009.

  1. kinkster macrumors 6502a

    Sep 15, 2008
    My sister is trying to switch from virgin mobile prepaid to AT&T prepaid with an iPhone.

    The iPhone will come from ebay, she just needs her number transfered over and the sim card.

    Can an AT&T store do all of this? onlines not an option.
  2. theMaccer macrumors 6502a


    Oct 7, 2006
    I remember when i switched from T-mobile to Cingular, I had to notify T-mobile that I wanted to transfer my old number before I cancelled my t-mobile contract first, and told ATT that I wanted to keep my old number from t-mobile.
  3. jav6454 macrumors P6


    Nov 14, 2007
    1 Geostationary Tower Plaza
    Yes they can. I don't know about the pre-paid part though. Just be sure to take all the info AT&T requires its your number on Virgin and your SS# to do your credit check.
  4. kinkster thread starter macrumors 6502a

    Sep 15, 2008
    Ah. So they have sims at the store that they can activate for customers?
  5. megamanbnmaster macrumors 6502

    Jan 26, 2008
    I'm actually not sure about prepaid. I know transferring is possible from a prepaid to a postpaid account (as I have done), but AFAIK, they won't allow prepaid to prepaid transfers. I could be wrong, so your best option is just go to an ATT store and ask. However, the ATT stores do stock SIM cards for both prepaid and postpaid so you won't have to worry about that.
  6. maflynn Moderator


    Staff Member

    May 3, 2009
    I'm not sure about prepaid phones but I had to provide my verizon account number to ATT and they submitted the request for transfer. It all went smoothly but it was a standard account.

    As others stated, go to an ATT store and find out for sure, be sure to bring all pertinent information, such as the account information to the store as well.
  7. dave006 Contributor


    Jul 3, 2008
    Just West of East
    Yes the AT&T store has new SIMs for Pre-paid and Post-paid plans.

    Your problem is the iPhone. AT&T does not support iPhones on a Pre-paid plan. You need to port the Virgin Mobile number to an AT&T Pre-paid SIM and then and only then put the SIM in the iPhone. Do you have another phone that she can put the pre-paid SIM into for the initial activation with AT&T? Does she plan to use a data plan? Again, AT&T does not support the iPhone data plan on a pre-paid account.

    It also depends on which iPhone you are getting from eBay, is it an original iPhone, or 3G?

    Here is a handy link concerning the porting to a GoPhone account:


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