Tried to replace the battery on my iphone 5, didn't work out so well...

Discussion in 'iPhone' started by Tydog07, Jan 25, 2014.

  1. Tydog07 macrumors 6502

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    May 10, 2011
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    Ann Arbor, Mi
    #1
    Screen is separated from phone in the wrong way, any suggestions? Touch isn't working and the colors on the screen are psychedelic. I messed up. :(
     

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  2. sammy-boy macrumors regular

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    Nov 2, 2013
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    Staffordshire, UK
    #2
    If there are colours all over the screen sounds like you either cracked the LCD or damaged a ribbon cable. Sadly it would mean you need a new screen :(
     
  3. Tydog07 thread starter macrumors 6502

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  4. Zyiros macrumors member

    Zyiros

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    #4
    Yeah, its gotta be the ribbon cable. Those things are darn sensitive and can break easily.
     
  5. dextr3k macrumors 6502

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    Nov 26, 2012
    #5
    screen isn't supposed to separate like that either.

    Aren't the iphone 5 screens fused? so if it separated, then I think you need a completely new screen assembly
     
  6. eddyecb macrumors regular

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    Sep 19, 2012
    #6
    From that picture you can see he hasn't separated it, but most likely the ribbons.
     
  7. dextr3k macrumors 6502

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    Nov 26, 2012
    #7
    When I did my iphone battery replacement, the screen at the bottom definitely came off with the glass, and I had a straight shot to the battery. His LCD screen appears to be apart from the glass, and is still covering the phone. So it has separated.

    Look at step 7 on the ifixit guide, the screen comes completely off to reveal the battery.
     
  8. Tydog07 thread starter macrumors 6502

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    #8
    Percisely what happened, the screen was still on the phone (at least a part of it) when I removed it and when I didn't see the battery, I knew I was effed. But I don't know how it happened, as I followed the directions to the T.
     
  9. dextr3k macrumors 6502

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    Nov 26, 2012
    #9
    Since that happened, it would mean that the screen's fused wasnt strong enough to overpower the clips on the side of the assembly. So just the act of trying to open the case unfused the screen, and the clips at the sides never disengaged.

    While this would be a manufacturing defect, I think you would have voided your warranty already and this wouldn't qualify for replacement. You are a bit out of luck. Sorry, it does appear you will have to pry out the screen and get a new assembly all together.
     
  10. iamMacPerson macrumors 68030

    iamMacPerson

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    #10
    No, the entire top layer(s) of the LCD separated from the main LCD and the glass came clean off the bezel. My guess is the glue wasn't strong enough from the factory to hold the glass to the assembly, but the glue to hold the LCD to the glass was just fine. The glue that also held the LCD to the assembly was fine as well, and since the assembly wasn't glued to the glass properly, pulling the glass off caused the LCD to lose the top layer(s) and damaged it.

    Long story short; it was a manufacturing defect, you did nothing wrong. Get the rest of the assembly out of the phone and replace it. The ribbon cables are probably fine. Your LoBo should also be OK.
     
  11. Imac Sam macrumors 6502

    Imac Sam

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    #11
    I was having two batteries in two phones replaced by AppleCare, when the genius brought the phones out to me supposedly after the repair, he brought me two new re-furbs. He said that when they tried to open the phones up, that they broke a ribbon cable and that they would just give us new phones. Which was fine by me. My only problem is that I never got a chance to erase the sensitive stuff off of those phones. ..... But my point is I think this is a common issue with the screen and glass seperating when the phone is being opened.
     
  12. virginblue4 macrumors 68000

    virginblue4

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    #12
    No, it was NOT a manufacturing defect. The phones are not meant to be opened by the user. If the phone was meant to be opened and there as too much / too little glue, then yes it's a defect, but that isn't the case. No defect here.
     
  13. Tydog07 thread starter macrumors 6502

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    #13
    What do you think the market value of this iphone is? I just bought a replacement off on ebay yesterday.
     
  14. dextr3k macrumors 6502

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    Nov 26, 2012
    #14
    I'd say the value of a used iPhone - the value of a new screen. I'd say its still worth your while to replace the screen and then try to sell it off.
     
  15. alphaod macrumors Core

    alphaod

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    #15
    Just sell it off for parts.
     
  16. iamMacPerson macrumors 68030

    iamMacPerson

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    #16
    Yes, phones are not meant to be opened by the end user. However, this would have happened even if the OP took the iPhone into Apple and they replaced the battery because it is a MANUFACTURING DEFECT! The LCD should NOT come apart like that, end of story. Doesn't matter who opened it, it would have happened no matter what.

    Don't believe me? Check out iFixit's images. The phone doesn't open like that.
     
  17. virginblue4 macrumors 68000

    virginblue4

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    #17
    Sorry, so because one company opened an iPhone, that's how the other 50+ million should open? Right :rolleyes:

    You're right, it doesn't matter who opened it, because it's not meant to be opened. Anyway, how do you know? How do you know that the OP didn't use a little bit more force than he should have and that's how this happened?
     
  18. mattopotamus macrumors G5

    mattopotamus

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    Jun 12, 2012
    #18
    I would think it is a defect since apple employees will replace batteries on site now before issuing a refurb. They are user replaceable, but only by certified employees w/o voiding a warranty.
     
  19. iamMacPerson macrumors 68030

    iamMacPerson

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    #19
    Well, yes. I'm not sure how Apple does it in the UK, but if you have an iPhone 5 or newer, US Apple Stores will open the iPhone and are able to replace certain components. Ones that come to mind are batteries, display assemblies, cameras, and speakers. Apple is repairing phones with these problems to save money from having to hand out new iPhones for little issues with the components mentioned above.

    And the iPhone IS meant to be opened. Maybe not by the end user, but by at least the Apple employees. I was walking by one of those kiosks the other day when I guy was replacing a cracked screen on an iPhone 5. The phone he was working on opened like iFixit showed.

    If you pull to hard up on the glass, it will either shatter or distort the aluminum casing. It should NOT separate like that.
     
  20. iamMacPerson macrumors 68030

    iamMacPerson

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    #20
    Quick question OP, was the aluminum casing in anyway dented around the bezel?
     
  21. Tydog07 thread starter macrumors 6502

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    #21
    Nope.
     
  22. iamMacPerson macrumors 68030

    iamMacPerson

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    #22
    Ok, so you did nothing wrong, but Apple won't replace it since you opened it. IMO, buy a new Genuine display assembly and put that in there should work fine.
     
  23. dextr3k macrumors 6502

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    Nov 26, 2012
    #23
    yep, buy a new display and sell it whole, or sell it for parts, works either way.

    Hopefully your new replacement has a new battery.
     
  24. The Doctor11 macrumors 603

    The Doctor11

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  25. Tydog07 thread starter macrumors 6502

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    #25
    Someone offered $270 for it as-is, good price?
     

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