Tried to replace the battery on my iphone 5, didn't work out so well...

Tydog07

macrumors 6502
Original poster
May 10, 2011
454
2
Ann Arbor, Mi
Screen is separated from phone in the wrong way, any suggestions? Touch isn't working and the colors on the screen are psychedelic. I messed up. :(
 

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Zyiros

macrumors member
Jan 23, 2014
67
0
Yeah, its gotta be the ribbon cable. Those things are darn sensitive and can break easily.
 

dextr3k

macrumors 6502
Nov 26, 2012
357
1
screen isn't supposed to separate like that either.

Aren't the iphone 5 screens fused? so if it separated, then I think you need a completely new screen assembly
 

eddyecb

macrumors regular
Sep 19, 2012
155
13
screen isn't supposed to separate like that either.

Aren't the iphone 5 screens fused? so if it separated, then I think you need a completely new screen assembly
From that picture you can see he hasn't separated it, but most likely the ribbons.
 

dextr3k

macrumors 6502
Nov 26, 2012
357
1
From that picture you can see he hasn't separated it, but most likely the ribbons.
When I did my iphone battery replacement, the screen at the bottom definitely came off with the glass, and I had a straight shot to the battery. His LCD screen appears to be apart from the glass, and is still covering the phone. So it has separated.

Look at step 7 on the ifixit guide, the screen comes completely off to reveal the battery.
 

Tydog07

macrumors 6502
Original poster
May 10, 2011
454
2
Ann Arbor, Mi
When I did my iphone battery replacement, the screen at the bottom definitely came off with the glass, and I had a straight shot to the battery. His LCD screen appears to be apart from the glass, and is still covering the phone. So it has separated.

Look at step 7 on the ifixit guide, the screen comes completely off to reveal the battery.
Percisely what happened, the screen was still on the phone (at least a part of it) when I removed it and when I didn't see the battery, I knew I was effed. But I don't know how it happened, as I followed the directions to the T.
 

dextr3k

macrumors 6502
Nov 26, 2012
357
1
Since that happened, it would mean that the screen's fused wasnt strong enough to overpower the clips on the side of the assembly. So just the act of trying to open the case unfused the screen, and the clips at the sides never disengaged.

While this would be a manufacturing defect, I think you would have voided your warranty already and this wouldn't qualify for replacement. You are a bit out of luck. Sorry, it does appear you will have to pry out the screen and get a new assembly all together.
 

iamMacPerson

macrumors 68030
Jun 12, 2011
2,743
863
AZ/10.0.1.1
No, the entire top layer(s) of the LCD separated from the main LCD and the glass came clean off the bezel. My guess is the glue wasn't strong enough from the factory to hold the glass to the assembly, but the glue to hold the LCD to the glass was just fine. The glue that also held the LCD to the assembly was fine as well, and since the assembly wasn't glued to the glass properly, pulling the glass off caused the LCD to lose the top layer(s) and damaged it.

Long story short; it was a manufacturing defect, you did nothing wrong. Get the rest of the assembly out of the phone and replace it. The ribbon cables are probably fine. Your LoBo should also be OK.
 

Imac Sam

macrumors 6502
Oct 9, 2011
298
14
Harrisonburg, Virginia
I was having two batteries in two phones replaced by AppleCare, when the genius brought the phones out to me supposedly after the repair, he brought me two new re-furbs. He said that when they tried to open the phones up, that they broke a ribbon cable and that they would just give us new phones. Which was fine by me. My only problem is that I never got a chance to erase the sensitive stuff off of those phones. ..... But my point is I think this is a common issue with the screen and glass seperating when the phone is being opened.
 

virginblue4

macrumors 68000
Apr 15, 2012
1,922
452
United Kingdom
No, the entire top layer(s) of the LCD separated from the main LCD and the glass came clean off the bezel. My guess is the glue wasn't strong enough from the factory to hold the glass to the assembly, but the glue to hold the LCD to the glass was just fine. The glue that also held the LCD to the assembly was fine as well, and since the assembly wasn't glued to the glass properly, pulling the glass off caused the LCD to lose the top layer(s) and damaged it.

Long story short; it was a manufacturing defect, you did nothing wrong. Get the rest of the assembly out of the phone and replace it. The ribbon cables are probably fine. Your LoBo should also be OK.
No, it was NOT a manufacturing defect. The phones are not meant to be opened by the user. If the phone was meant to be opened and there as too much / too little glue, then yes it's a defect, but that isn't the case. No defect here.
 

dextr3k

macrumors 6502
Nov 26, 2012
357
1
What do you think the market value of this iphone is? I just bought a replacement off on ebay yesterday.
I'd say the value of a used iPhone - the value of a new screen. I'd say its still worth your while to replace the screen and then try to sell it off.
 

iamMacPerson

macrumors 68030
Jun 12, 2011
2,743
863
AZ/10.0.1.1
No, it was NOT a manufacturing defect. The phones are not meant to be opened by the user. If the phone was meant to be opened and there as too much / too little glue, then yes it's a defect, but that isn't the case. No defect here.
Yes, phones are not meant to be opened by the end user. However, this would have happened even if the OP took the iPhone into Apple and they replaced the battery because it is a MANUFACTURING DEFECT! The LCD should NOT come apart like that, end of story. Doesn't matter who opened it, it would have happened no matter what.

Don't believe me? Check out iFixit's images. The phone doesn't open like that.
 

virginblue4

macrumors 68000
Apr 15, 2012
1,922
452
United Kingdom
Yes, phones are not meant to be opened by the end user. However, this would have happened even if the OP took the iPhone into Apple and they replaced the battery because it is a MANUFACTURING DEFECT! The LCD should NOT come apart like that, end of story. Doesn't matter who opened it, it would have happened no matter what.

Don't believe me? Check out iFixit's images. The phone doesn't open like that.
Sorry, so because one company opened an iPhone, that's how the other 50+ million should open? Right :rolleyes:

You're right, it doesn't matter who opened it, because it's not meant to be opened. Anyway, how do you know? How do you know that the OP didn't use a little bit more force than he should have and that's how this happened?
 

mattopotamus

macrumors G5
Jun 12, 2012
13,223
3,359
Sorry, so because one company opened an iPhone, that's how the other 50+ million should open? Right :rolleyes:

You're right, it doesn't matter who opened it, because it's not meant to be opened. Anyway, how do you know? How do you know that the OP didn't use a little bit more force than he should have and that's how this happened?
I would think it is a defect since apple employees will replace batteries on site now before issuing a refurb. They are user replaceable, but only by certified employees w/o voiding a warranty.
 

iamMacPerson

macrumors 68030
Jun 12, 2011
2,743
863
AZ/10.0.1.1
Sorry, so because one company opened an iPhone, that's how the other 50+ million should open? Right :rolleyes:

You're right, it doesn't matter who opened it, because it's not meant to be opened. Anyway, how do you know? How do you know that the OP didn't use a little bit more force than he should have and that's how this happened?
Well, yes. I'm not sure how Apple does it in the UK, but if you have an iPhone 5 or newer, US Apple Stores will open the iPhone and are able to replace certain components. Ones that come to mind are batteries, display assemblies, cameras, and speakers. Apple is repairing phones with these problems to save money from having to hand out new iPhones for little issues with the components mentioned above.

And the iPhone IS meant to be opened. Maybe not by the end user, but by at least the Apple employees. I was walking by one of those kiosks the other day when I guy was replacing a cracked screen on an iPhone 5. The phone he was working on opened like iFixit showed.

If you pull to hard up on the glass, it will either shatter or distort the aluminum casing. It should NOT separate like that.
 

dextr3k

macrumors 6502
Nov 26, 2012
357
1
yep, buy a new display and sell it whole, or sell it for parts, works either way.

Hopefully your new replacement has a new battery.