TrueCaller vs. Hiya

Discussion in 'iOS Apps' started by willmtaylor, Oct 26, 2016.

?

Which call blocking app do you prefer?

  1. Tried TrueCaller and was impressed.

    10 vote(s)
    41.7%
  2. Tried TrueCaller and wasn't impressed.

    1 vote(s)
    4.2%
  3. Tried Hiya and was impressed.

    6 vote(s)
    25.0%
  4. Tried Hita and wasn't impressed.

    2 vote(s)
    8.3%
  5. Tried both and they seem about equal.

    3 vote(s)
    12.5%
  6. Something else not mentioned.

    1 vote(s)
    4.2%
  7. Neither, I have no need for spam call blocking

    1 vote(s)
    4.2%
  1. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #1
    I'd like to know who is using which app for call blocking and robocall/spam call filtering for iOS 10? Which one did you choose and why?Does it work? Have you tried either or both? Are you happy?
     
  2. TheAppleFairy macrumors 68020

    TheAppleFairy

    Joined:
    Mar 28, 2013
    Location:
    The Clinton Archipelago unfortunately
    #2
    Following...I have Hiya installed but at the moment not convinced it's doing much. I think someone from the company is here in this forum.
     
  3. willmtaylor thread starter macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #3
    I'm in the same boat.

    They are, and both companies are claiming that 10.1 will bring new versions of the app and improved levels of filtering.

    The Hiya rep is @MayurKamat_Hiya
    The TrueCaller rep is @kamranmamedi
     
  4. MacUserUK macrumors member

    MacUserUK

    Joined:
    Oct 25, 2012
    #4
    Little bit worrying that the devs have access to your phone book/contact etc once the app is installed
     
  5. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #5
    If you allow for it, that is.
     
  6. willmtaylor thread starter macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #6
    Quite surprised at 0 votes and no one weighing in. With the spam calls I get, I really thought more users would be taking advantage of CallKit apps. Did not expect this.
     
  7. StuBFrost macrumors member

    Joined:
    Apr 1, 2016
    Location:
    Manchester, England
    #7
    The poll assumes that people have tried both but for me I have only downloaded TruCaller because I don't want to give Hiya access to my contacts and also being UK based, I presumed TruCaller would be better suited.
     
  8. willmtaylor thread starter macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #8
    Good point. I've altered the poll options. Hopefully this is better suited for people's experiences.
     
  9. oneMadRssn macrumors 601

    oneMadRssn

    Joined:
    Sep 8, 2011
    Location:
    Boston, MA
    #9
    I tried Hiya before 10.1, and it seemed to have a less than 50% hit rate on spam calls. Trying truecaller now, but have not yet had any spam calls.
     
  10. hypervish89 macrumors regular

    Joined:
    Apr 6, 2010
    #10
    I used Hiya before the 10.1 update, but it didn't give me caller id on the lock screen. I believe it will start to do that now. Because of that I'm not sure how accurate it was at identifying spam because I didn't bother to look up each number afterwards.

    Will see how it works now, I think the 10.1 update offered a fix that allows them to show caller id on the lockscreen. I'm also curious to know if TrueCaller is any better.
     
  11. Morac macrumors 65816

    Morac

    Joined:
    Dec 30, 2009
    #11
    Here's my experience with both apps.

    HiYa - Been using it since updating to iOS 10 and it mostly worked. Since updating to iOS 10.1 though, if Hiya is disabled under the "Call Blocking and Identification" setting, if won't re-enable until the app is removed and reinstalled.

    TrueCaller - I had it installed, primarily because it adds a share to quickly look up numbers. It updated yesterday and claims to now support Callkit, but it doesn't show up under "Call Blocking and Identification". The app actually continuously crashed when I tried to run it. I tried removing it, restarting my phone and adding it again. Now it doesn't crash, but it still doesn't show up. As such I can't recommend it, since it doesn't work.
     
  12. MacUserUK macrumors member

    MacUserUK

    Joined:
    Oct 25, 2012
    #12
    You have to allow it to make the app run
     
  13. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #13
    Seems like Hiya specifically mentioned in their recent update that it's not a requirement.
     
  14. OBirder macrumors regular

    Joined:
    May 13, 2015
    #14
    Yes, however if you don't provide access to contacts, it does not block calls. What was the purpose of the app again?
     
  15. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #15
  16. zz_nosa_r macrumors regular

    zz_nosa_r

    Joined:
    Oct 21, 2015
    #16
    I tried Callblock by rocketshipapps. Seems to work for me.
     
  17. willmtaylor thread starter macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #17
    I probably get a spam call once every other day, and I've yet to see any evidence that Hiya does anything at all.

    I've even looked up the numbers afterwards in Hiya, and they've already been reported as spam. Thinking about deleting app.

    @MayurKamat_Hiya , will the app ever work as promised?
     
  18. kamranmamedi macrumors member

    Joined:
    Sep 18, 2016
    Location:
    Stockholm, Sweden
    #18
    @willmtaylor

    Install Truecaller. Except from the Callkit extension list we also create our own contact named "spam" which is populated by Truecallers community and contains the top spammers in your region.

    You should be pretty covered with Truecaller.

    Best,
    Kamran
     
  19. willmtaylor thread starter macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #19
    IVe considered but hesitate bc your AppStore reviews are awful. Filled with many saying the app is completely broken as of late.
     
  20. kamranmamedi macrumors member

    Joined:
    Sep 18, 2016
    Location:
    Stockholm, Sweden
    #20
    Hi!

    I will not argue with you on that but there has been fixes in between and is working fine today so you should give it a chance :)

    Enjoy,
    Kamran @ Truecaller
     
  21. Morac macrumors 65816

    Morac

    Joined:
    Dec 30, 2009
    #21
    You may be running into the same problem I did where none of my call ID apps worked. I needed to do a backup, erase all setting and content and then restore the backup to get things working.
     
  22. kamranmamedi, Nov 10, 2016
    Last edited: Nov 10, 2016

    kamranmamedi macrumors member

    Joined:
    Sep 18, 2016
    Location:
    Stockholm, Sweden
    #22
    Hi,

    Hope all is good with you.

    A backup reset is not necessarily needed. I have followed up with "X" amount of users and it seems to be working fine without it.
    Then of course if any of you still have issues then we would have to investigate it as soon as possible. Just ping me :)

    Best,
    Kamran @Truecaller
     
  23. willmtaylor thread starter macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #23
    So all I have to do is take the time and energy to reset and restore my entire phone, and then 1 app will work? Fantastic. :rolleyes:

    ;)o_O:D

    Seriously though, I do appreciate you taking the time to help me out.
     
  24. thyttel macrumors member

    Joined:
    Oct 29, 2013
    #24
    Really? I've got it installed and not seen true caller actually do anything yet? Caller ID or spam blocking completely absent from working!
     
  25. Morac macrumors 65816

    Morac

    Joined:
    Dec 30, 2009
    #25
    It's an IOS bug so you can try waiting it out and seeing if Apple fixes it at some point.
     

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