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iPad Pro Trying to update to iPad OS 14 iTunes giving Error 4000 ?

augustya

augustya

Suspended
Original poster
Feb 17, 2012
3,331
464
Hi Guys,

I am trying to update to iPad OS 14 using iTunes on my Window Computer. iTunes is already on the latest version which is 12.10.9.3 I have downloaded the iPad OS 14 but when iTunes tries to install it on the device I get an error Code 4000.

What does it mean ? What should I do ?

Please advise guys !

Thanks in Advance !
 
augustya said:
Hi Guys,

I am trying to update to iPad OS 14 using iTunes on my Window Computer. iTunes is already on the latest version which is 12.10.9.3 I have downloaded the iPad OS 14 but when iTunes tries to install it on the device I get an error Code 4000.

What does it mean ? What should I do ?

Please advise guys !

Thanks in Advance !
Click to expand...
You could have an incomplete installation of iTunes (due to malicious software, interferences from other programs).
 
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AutomaticApple said:
Are you running an outdated version of iTunes? You could have an incomplete installation of iTunes (due to malicious software, interferences from other programs).
Click to expand...

There you go again...No Point or use of your comment !! Did you even read my comment properly ?? I am getting Pissed off reading your comments now !! Seriously !! This perpetual habit keeps on bugging me !!

I already said I am using the most updated iTunes on windows !
 
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augustya said:
There you go again...No Point or use of your comment !! Did you even read my comment properly ?? I am getting Pissed off reading your comments now !! Seriously !! This perpetual habit keeps on bugging me !!

I already said I am using the most updated iTunes on windows !
Click to expand...
I was looking up the error code online. That’s what came up.

Again, please read my last point.
 
I found a reference for iPhone with that error, but not sure if this helps:

Fix: iPhone Could Not Be Updated Error 4000 – iTunes

If you are trying to update your iOS device (iPhone or iPad) using iTunes, you may receive an error: The iPhone “” could not be updated. An unknown error occurred (4000).
becomethesolution.com becomethesolution.com

Do you have a second computer around to test it with? If it works there that would at least point you to the computer or iPad for further troubleshooting.
 
AutomaticApple said:
I was looking up the error code online. That’s what came up.

Again, please read my last point.
Click to expand...


There is no need to read anything of what your have written. It is all Rubbish written with haste to be the first person to reply to any post coming up here without you knowing heads or tails of anything about it. Total waste of time !!
 
ericwn said:
I found a reference for iPhone with that error, but not sure if this helps:

Fix: iPhone Could Not Be Updated Error 4000 – iTunes

If you are trying to update your iOS device (iPhone or iPad) using iTunes, you may receive an error: The iPhone “” could not be updated. An unknown error occurred (4000).
becomethesolution.com becomethesolution.com

Do you have a second computer around to test it with? If it works there that would at least point you to the computer or iPad for further troubleshooting.
Click to expand...

Unfortunately No I only have one computer. Even when I googled for the Error Code it mostly says It could be an outdated iTunes or installation problem. But none of is the case with me so I dont know where else to look for ?
 
Last edited:
Has this computer synced and backed up the iPad successfully? Or was this the first attempt to sync?
 
ericwn said:
Has this computer synced and backed up the iPad successfully? Or was this the first attempt to sync?
Click to expand...

when trying to update to iPad OS 14 it performed some steps which included backing up the iPad, So only when it reached a point where it said installing the Update now on the device when this Error 4000 came up. So It came in absolute last stages.
 
augustya said:
when trying to update to iPad OS 14 it performed some steps which included backing up the iPad, So only when it reached a point where it said installing the Update now on the device when this Error 4000 came up. So It came in absolute last stages.
Click to expand...

Freaking super annoying! I think re-installing iTunes is a step to consider. I assume you rebooted the computer, did another check for updates, different cable and USB port maybe.
 
ericwn said:
Freaking super annoying! I think re-installing iTunes is a step to consider. I assume you rebooted the computer, did another check for updates, different cable and USB port maybe.
Click to expand...

Yes thats what I am doing. Deleted iTunes and Now Re-installing it.

I only wonder if I will have to re download iPad OS 14 which I had already downloaded yesterday and was just waiting for itunes to install it on my device.
 
The solution is rather simple. Although there are many reasons for error 4000, including a bad cable - in this case there is a problem with updating via Windows 10's current version of iTunes and it is related to having a pass code and lock screen. Temporarily disable 1) your device pass code 2) screen autolock and try again. This solved my problem on 3 separate iOS devices. Once updated via Win10 iTunes, I simply turned my device pass codes and autolock back on.
 
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ericwn said:
Don’t see that being mentioned in the article.
Click to expand...
Oh, sorry. I was talking about the article that I sent.
augustya said:
There is no need to read anything of what your have written. It is all Rubbish written with haste to be the first person to reply to any post coming up here without you knowing heads or tails of anything about it. Total waste of time !!
Click to expand...
I’ll just put it here.
AutomaticApple said:
You could have an incomplete installation of iTunes (due to malicious software, interferences from other programs).
Click to expand...
Regardless, I’m glad that the issue was solved. :)
 
AutomaticApple said:
I’ll just put it here.
Click to expand...


There is a terminology which is used in the internet world and on chat forums which I will not say here for obvious reasons. But is often used for guys who just write on each and every thread and post to increase they post Count. I hope you get what I am suggesting.
 
Last edited:
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augustya said:
There is a terminology which is used in the internet world and on chat forums which I will not say here for obvious reasons. But is often used for guys who just write on each and every thread and post to increase they post Count. I hope you get what I am suggesting.
Click to expand...
Post count is completely irrelevant to me.

Let us leave it at this. Good day. :)
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