augustya

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Feb 17, 2012
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Hi Guys,

I am trying to update to iPad OS 14 using iTunes on my Window Computer. iTunes is already on the latest version which is 12.10.9.3 I have downloaded the iPad OS 14 but when iTunes tries to install it on the device I get an error Code 4000.

What does it mean ? What should I do ?

Please advise guys !

Thanks in Advance !
 

AutomaticApple

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Nov 28, 2018
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Hi Guys,

I am trying to update to iPad OS 14 using iTunes on my Window Computer. iTunes is already on the latest version which is 12.10.9.3 I have downloaded the iPad OS 14 but when iTunes tries to install it on the device I get an error Code 4000.

What does it mean ? What should I do ?

Please advise guys !

Thanks in Advance !
You could have an incomplete installation of iTunes (due to malicious software, interferences from other programs).
 
Last edited:

augustya

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Feb 17, 2012
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Are you running an outdated version of iTunes? You could have an incomplete installation of iTunes (due to malicious software, interferences from other programs).

There you go again...No Point or use of your comment !! Did you even read my comment properly ?? I am getting Pissed off reading your comments now !! Seriously !! This perpetual habit keeps on bugging me !!

I already said I am using the most updated iTunes on windows !
 
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AutomaticApple

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There you go again...No Point or use of your comment !! Did you even read my comment properly ?? I am getting Pissed off reading your comments now !! Seriously !! This perpetual habit keeps on bugging me !!

I already said I am using the most updated iTunes on windows !
I was looking up the error code online. That’s what came up.

Again, please read my last point.
 

ericwn

macrumors G3
Apr 24, 2016
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I found a reference for iPhone with that error, but not sure if this helps:


Do you have a second computer around to test it with? If it works there that would at least point you to the computer or iPad for further troubleshooting.
 

augustya

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Feb 17, 2012
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I was looking up the error code online. That’s what came up.

Again, please read my last point.


There is no need to read anything of what your have written. It is all Rubbish written with haste to be the first person to reply to any post coming up here without you knowing heads or tails of anything about it. Total waste of time !!
 

augustya

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Feb 17, 2012
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I found a reference for iPhone with that error, but not sure if this helps:


Do you have a second computer around to test it with? If it works there that would at least point you to the computer or iPad for further troubleshooting.

Unfortunately No I only have one computer. Even when I googled for the Error Code it mostly says It could be an outdated iTunes or installation problem. But none of is the case with me so I dont know where else to look for ?
 
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ericwn

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Apr 24, 2016
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Has this computer synced and backed up the iPad successfully? Or was this the first attempt to sync?
 

augustya

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Feb 17, 2012
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Has this computer synced and backed up the iPad successfully? Or was this the first attempt to sync?

when trying to update to iPad OS 14 it performed some steps which included backing up the iPad, So only when it reached a point where it said installing the Update now on the device when this Error 4000 came up. So It came in absolute last stages.
 

ericwn

macrumors G3
Apr 24, 2016
8,544
5,919
when trying to update to iPad OS 14 it performed some steps which included backing up the iPad, So only when it reached a point where it said installing the Update now on the device when this Error 4000 came up. So It came in absolute last stages.

Freaking super annoying! I think re-installing iTunes is a step to consider. I assume you rebooted the computer, did another check for updates, different cable and USB port maybe.
 

augustya

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Feb 17, 2012
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Freaking super annoying! I think re-installing iTunes is a step to consider. I assume you rebooted the computer, did another check for updates, different cable and USB port maybe.

Yes thats what I am doing. Deleted iTunes and Now Re-installing it.

I only wonder if I will have to re download iPad OS 14 which I had already downloaded yesterday and was just waiting for itunes to install it on my device.
 

NmeNotDisplayed

macrumors newbie
Sep 18, 2020
6
15
The solution is rather simple. Although there are many reasons for error 4000, including a bad cable - in this case there is a problem with updating via Windows 10's current version of iTunes and it is related to having a pass code and lock screen. Temporarily disable 1) your device pass code 2) screen autolock and try again. This solved my problem on 3 separate iOS devices. Once updated via Win10 iTunes, I simply turned my device pass codes and autolock back on.
 

AutomaticApple

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Don’t see that being mentioned in the article.
Oh, sorry. I was talking about the article that I sent.
There is no need to read anything of what your have written. It is all Rubbish written with haste to be the first person to reply to any post coming up here without you knowing heads or tails of anything about it. Total waste of time !!
I’ll just put it here.
You could have an incomplete installation of iTunes (due to malicious software, interferences from other programs).
Regardless, I’m glad that the issue was solved. :)
 

augustya

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Feb 17, 2012
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I’ll just put it here.


There is a terminology which is used in the internet world and on chat forums which I will not say here for obvious reasons. But is often used for guys who just write on each and every thread and post to increase they post Count. I hope you get what I am suggesting.
 
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AutomaticApple

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There is a terminology which is used in the internet world and on chat forums which I will not say here for obvious reasons. But is often used for guys who just write on each and every thread and post to increase they post Count. I hope you get what I am suggesting.
Post count is completely irrelevant to me.

Let us leave it at this. Good day. :)
 
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