TvOS 13 - how to use Multiple Users?

Discussion in 'Apple TV and Home Theater' started by se99jmk, Jun 4, 2019.

  1. se99jmk macrumors member

    Jun 11, 2012
    Got tvOS 13 installed, figured out how to sign in with a second account, and how to open Control Center for account switching.

    On the user setup screen it includes:
    - User management (switch, account settings, add new)
    - iCloud
    - Game Center
    - Home Sharing

    I had assumed that when switching users, it would also switch to THEIR iCloud etc?

    I love seeing Photos for example; but when we switch to my wife’s account I expect to see her photos

    It looks though like for iCloud / Game Center / Home Sharing you can only be logged in to one account, whereas user switching only applies to:

    - Videos (Movies & TV shows?)
    - Music
    - Up Next
    - Purchases
  2. MattSuda macrumors newbie

    Mar 4, 2019
    Houston, Texas, USA
    That's really disappointing. Looks like it's only half implemented. Hopefully this can be improved before the final release.
  3. Sir Ruben macrumors 68000

    Sir Ruben

    Jul 3, 2010
    I am not surprised I had a feeling this might be the case. Poor effort.
  4. se99jmk thread starter macrumors member

    Jun 11, 2012
    Yeah, really hoping it was going to be like Account Switching on OS X - your own apps, your own logins, your own layout... like a complete change

    Unfortunately looks like it's a limited change for Videos and Music

    Interestingly on launching Amazon Prime Video on the second account, I was prompted to agree to personalisation... so it's looking like anything that appears in TV, would also be personalised... (Shame Netflix isn't in there!!)
  5. BODYBUILDERPAUL macrumors 65816

    Feb 9, 2009
    I guess that I can appreciate this. It's just iCloud etc streaming. I suppose if your entire family's apps appeared, it would fill the Apple TV especially if you've only got the 32GB one (I'm thinking teenagers with games).

    We all in our house buy iTunes film on our Apple I.D's so this quick switching feature is super handy :)
  6. se99jmk thread starter macrumors member

    Jun 11, 2012
    I'm not thinking ALL of your apps appearing (they're not all supported on ATV anyway), but when switching between Users on ATV I want to see _my_ app layout, and my wife can see _her_ app layout -

    e.g. I like Arcade at the top and Netflix, she wants a Yoga app at the top...

    And when looking at Photos, I want to see mine, and when switching, should be showing hers...?

    Unfortunately seems to be limited to videos (and music) currently, but maybe that'll improve!!
  7. BODYBUILDERPAUL macrumors 65816

    Feb 9, 2009
    I meant all of the Apple TV apps that each user has :)
    Definitely worrying for photos if a person puts their photos on iCloud. I would never do that as I prefer to keep them all on my MacBook and sync the albums that I love onto my iPhone and then AirPlay or Apple HomeShare. Photos to me are personal and I would not want anyone else looking at my photos.
  8. se99jmk thread starter macrumors member

    Jun 11, 2012
    Yeah, I know what you mean about Photos - the TV is quite a 'public' screen, so definitely not something everyone would want to be sharing! Personally I'm happy with sharing, so when switching to my wife's User on ATV, would expect it to show her photos (or not, depending if she wants to share her photos) - currently Photos are always mine, irrelevant or User selected
  9. Coffee50 macrumors 6502a

    Apr 23, 2015
    Hopefully they'll make some additional changes of before to make it a full TvOS account switch. For those with the beta, this would be good feedback to offer.
  10. nrvna76 macrumors 6502a

    Aug 4, 2010
    I’m good with this implementation. We use my sister-in-laws login for all of the kids movies but that means I can’t login to my account when I want to. This will fix that and make it more convenient.

    I know Apple did not implement this for my scenario as I’m sure they don’t like it, but it still helps!
  11. RollTide1017, Jun 7, 2019
    Last edited: Jun 7, 2019

    RollTide1017 macrumors regular

    Sep 28, 2009
    Montgomery, AL
    Then this really isn't "multiple users" support. Very disappointed. Basically it sounds like it is just a shortcut to switch the iTunes account and nothing else. You could already switch between 2 different iTunes accounts, which applied to videos, music and purchases, but it was buried in the settings menu. So, Apple's idea of "Multiple Users" is to just add a shortcut to a feature that already existed. Stupid.

    Come on Apple, true multiple users means everything changes; custom home screen for each user, custom icloud, game center and home sharing accounts. Other things like YouTube TV would default to my wife's account under her login and default to mine under my login (you know, more like how PC logins work). If Apple really wants to start competing with Xbox and PlayStation then they can't force everyone on an Apple TV to use 1 GameCenter account. MS and Sony would never dream of forcing you to use 1 XBL or PSN account on a console.

    Seems like the only change is that each person gets their own "Up Next" which doesn't happen in tvOS 12 when switching iTunes accounts. Still, this doesn't go far enough IMO.

    I hope things improve in future beta updates but, so far this is a huge swing and miss by Apple.

    Like I said, you could actually already have 2 iTunes accounts logged in on tvOS 12. You just had to go to settings, accounts, iTunes, to switch. This is just a shortcut to that setting and now includes personalized Up Next. I was hoping for more though.
  12. Hoosier317 macrumors 6502a


    Sep 21, 2016
    Hmm...I can’t get it to work on either of my 4K or non-4K models with tvOS 13. I’ve added a second account, but it never shows up via the list in the menu. Only my main account is listed. I click on the button to add one, input the Apple ID, input the password and submit. It seems like it worked, but then it isn’t listed. Not sure what’s wrong...

    Note: It’s a brand new Apple ID I created for my kids, specifically to use this feature on my Apple TV’s.
  13. OddyOh macrumors 6502


    Nov 29, 2005
    Regina, SK, Canada
    Gross. This needs to work the same way it does on the Mac. Anything short of Fast User switching, and I'll be pretty bummed.
  14. BlankStar macrumors 6502a


    Aug 13, 2004
    Let's all remember this is beta 1. Hold on to the complaints for at least a couple of beta releases now ;-)
  15. ApfelKuchen macrumors 68030

    Aug 28, 2012
    Between the coasts
    I don't know what Keynote anyone else here viewed, but my understanding of what this feature was announced to deliver is exactly in line with what people are describing as the actual behavior. The complaints have to do with hoped-for or assumed behavior that is not in line with the announcement.

    What we have here is much closer to what Netflix does with a membership - multiple user profiles, so that each person sharing a single account gets to see his/her selected media preferences, viewing history, etc.

    For a media consumption device, I believe this is as it should be. Sharing the purchases and resources of a single account is much simpler for most users to manage than switching between user accounts in order to access items purchased with a particular Apple ID. Apple's solution for media sharing is Family Sharing - no need to logout/login to access the purchases of other family members.

    But yes, unique login accounts are better for user privacy. If you don't want your family to see some of your photos, you don't want to keep them in a family-accessible iCloud Photos library. For Apple TVs in family-shared spaces like kitchens and family rooms, I think Apple might suggest that you create a unique Apple ID specifically for family usage, and use Family Sharing to access content purchased on individual family members' iTunes Store accounts. If there are photos on your account that you want to share with the entire family, put them into the shared Family Album.

    The premise behind Family Sharing is that each person's data needs to be isolated (separate Apple IDs/user accounts), but media purchases are generally less personal in nature, and so can be (optionally) shared across accounts.

    People at MacRumors seem to want every computing device to have all the capabilities of a general-purpose computer. We're relatively sophisticated users with relatively sophisticated desires. However, mass-market products like an Apple TV can't cater to sophisticated users - simplicity is a virtue when it comes to mass-market adoption.
  16. Solver macrumors 6502a

    Jan 6, 2004
    Anyone else have a problem of not being able select users or even move the cursor at all within the control center on an Apple TV 4 with tvOS 13 beta 2?
  17. se99jmk thread starter macrumors member

    Jun 11, 2012
    Annoyingly yes, multiple times - restart Apple TV fixes it (temporarily)
  18. dugbug macrumors 65816


    Aug 23, 2008
    Somewhere in Florida
    Does it integrate with profiles in Hulu or other streaming services that integrate with the tv app?

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17 June 4, 2019