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Two Orders: Canceled my AT&T, Apple canceled the other - now my $199 upgrade is gone

Because I had an Apple order that said 'Delivers on the 24th' and I was afraid that having the AT&T order (which was placed after the cut-off time) would screw up the Apple order.
 
Well that sucks, have you called ATT yet and told them about this. I'm sure they can clear it up after a phone call, then again this is ATT were talking about here so maybe not.
 
I had 4 iPhone orders (on 4 different lines) ordered through Apple and I just got two cancelled, wtf?
 
elephunkman said:
Why 2 orders?
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I placed one with AT&T when I couldn't get through on Apple's site. I never got a confirmation email so I tried Apple's site again, and was able to place an order for the 24th. I then canceled the AT&T order on Thursday when I saw I had been charged for both.
 
HarrisonB said:
there might be a 2 per household limit
Click to expand...

I don't see that written anywhere, if thats their policy they should state it... it just says 1 per new customer and 1 per line... none of my lines are new. It also removed my subsidized upgrades and early upgrade on both of the lines... so I have no iPhones and no upgrades, grr.
 
Munitalp said:
I don't see that written anywhere, if thats their policy they should state it... it just says 1 per new customer and 1 per line... none of my lines are new. It also removed my subsidized upgrades and early upgrade on both of the lines... so I have no iPhones and no upgrades, grr.
Click to expand...

This sounds like who new level or server **** up. Like a server cluster **** backlash.
 
Are you talking about your upgrade eligibility? I did the same thing, I canceled my order with AT&T since I had 2 reservations.

The AT&T rep said the upgrade eligibility comes back after 72 hours. It hasn't been quite that for me yet, I still have to wait until about midnight here, so mine's not back yet.
 
zackkmac said:
Are you talking about your upgrade eligibility? I did the same thing, I canceled my order with AT&T since I had 2 reservations.

The AT&T rep said the upgrade eligibility comes back after 72 hours. It hasn't been quite that for me yet, I still have to wait until about midnight here, so mine's not back yet.
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So mine should be back by sunday afternoon or so. Still not sure what happened to my Apple order.
 
The guy at Apple told me that I failed to agree to AT&T's terms and conditions.

First he told me that I should have received an email where I clicked on a link to agree. And then he told me that there was some little check box on the order page that I missed.
 
tasslehawf said:
The guy at Apple told me that I failed to agree to AT&T's terms and conditions.

First he told me that I should have received an email where I clicked on a link to agree. And then he told me that there was some little check box on the order page that I missed.
Click to expand...

wtf? two of my phones were prepared to ship and i never got any emails besides the css
 
Did apple ever pre authorize you any money? If they did then I would guess something else went wrong.
tasslehawf said:
The guy at Apple told me that I failed to agree to AT&T's terms and conditions.

First he told me that I should have received an email where I clicked on a link to agree. And then he told me that there was some little check box on the order page that I missed.
Click to expand...
 
Lady on the phone says Apple was supposed to e-mail me a link to accept the terms and conditions too? Sounds like bs, I mean two of my orders went through and all I ever got was the ATT CSS e-mail, nothing else.
 
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